Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

366 Reviews

100% Would Recommend
97% Business Response
Latest Review 22 days ago

Reviews


BN
Brian N.
Sugar Land, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Brian said the business got everything he needed done.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 01/03/2019

Thank you, Brian, for the great review!


TJ
THAD J.
Sugar Land, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018
2 headlights were out
Took my car in to have 2 headlights fixed. They were very busy this day but they fitted me in. Happy my car was fixed!
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/26/2018

Thank you, Thad, for the great review!


TL
Ting L.
Sugar Land, TX
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Ting said the business is a good experience. Jimmy is very nice.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/26/2018

Thank you, Ting, for the great review!


CD
Curtis D.
Sugar Land, TX
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Curtis said he is a longtime customer
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/26/2018

Thank you, Curtis, for the awasome reveiw!


GC
George C.
Houston, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
George said his overall experience with this business was great.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/26/2018

Thank you, George, for the great review!


BN
BRAD N.
Sugar Land, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Fast service!
Brought in my Expedition for a state inspection and was taken care of promptly, they even took care of a small cosmetic issue on my bumper as a courtesy! I have been in many times before with 2 other vehicles and always get treated well. Highly recommended!
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/10/2018

Thank you, Brad, for the great review! Feel free to visit us for your vehicle repair and maintenance needs.


Verified Customer
Sugar Land, TX
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018
professional and efficient
I made appointment before going and I also asked for the approximate fee needed for this service. I got there in time and was taken care of with efficiency and professionalism. The only suggestion is to upgrade the waiting area a bit,
Laurence T., SERVICE WRITER from Auto Solutions responded on 12/04/2018

Thank you, javis, for the review!  We will look into the waiting area suggestion.


SC
SOLOMEN C.
Sugar Land, TX
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great and reliable auto service work
Auto Solutions has always provided excellent work on my cars at fair prices. The mechanics, assistants and owner are all very courteous and knowledgeable.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/30/2018

Thank you, Solomen, for the grear review!  Feel free to visit us for any of your vehicles' repair and maintenance needs.


MW
MARTI W.
Sugar Land, TX
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
11-27-18 - Excellent Service
The service I received on 11-27-18 was excellent, informative, courteous, and very fast.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/28/2018

Thank you, Marti, for the great review!  Feel free to visit us for any of your vehicles' repair and maintenance needs.


LD
Linda D.
Houston, TX
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Linda said they good, reliable and quick.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/30/2018

Thank you, Linda, for the great review!


JD
Jonathan D.
Stafford, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Jonathan said the customer service was great.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/28/2018

Thank you, Jonathan, for the great review!


JM
JAMES M.
Sugar Land, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
A Plus
Jimmy got me in and out pretty quick. He always provides great customer service.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/19/2018

Thank you, James, for the awasome review!


CT
Chock T.
Sugar Land, TX
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Chock said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/13/2018

Thank you, Chock, for the great review.


Verified Customer
Sugar Land, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Care of my vehicle and the ease in which we communicate about what is needed. I like this fact.
The work on my vehicles is always done with care and in a reasonable amount of time. I like the way Laurence and Jimmy work with you about the needs of the automobile! Thank you!
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/13/2018

Thank you, Kevin, for the awasome review!  


TL
Tommy L.
Fulshear, TX
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tommy said that everything was good and he has been using them for awhile. Everything always goes as expected.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/05/2018

Thank you, Tommy, for the great review!


CH
Chin H.
Sugar Land, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chin said that they are user friendly and fixed the problem in a timely manner
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/05/2018

Thank you, Chin, for the great review.


JM
John M.
Sugar Land, TX
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
John said he's been doing business with them for the past 14 years and the mechanic is very honest. He never tries to sell him something he doesn't need.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/31/2018

Thank you, John, for the awasome review!


UA
Ugonna A.
Sugar Land, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Ugonna said the service was good.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/30/2018

Thank you, Ugonna, for the great review!


TB
Toki B.
Houston, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Toki said she appreciated the service. She stated that the staff were honest and thorough. She said that she received a good value for the service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/25/2018

Thank you, Toki, for the great review!


Verified Customer
Sugar Land, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Excellent service
Excellent Service
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/23/2018

Thank you, Johnny, for your great review!


Displaying Review 1 - 20 of 366 in total