Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

319 Reviews

100% Would Recommend
97% Business Response
Latest Review about 9 hours ago

Reviews


JL
JANET L.
Sugar Land, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Mrs.
Excellent efficiency and customer service!!

PM
Philip M.
Houston, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Philip said the facility gave him excellent service and is great to his whole family.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 07/20/2018

Thank you, Philip, for the great review!


YD
Yvette D.
Sugar Land, TX
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Yvette said the business always takes care of her vehicle and they are honest employees. She is happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 07/16/2018

Thank you, Yvette, for the great review!

Laurence T., SERVICE WRITER from Auto Solutions responded on 07/16/2018

Thank you, Yvette, for taking the time to give us a great review!


RC
RAY C.
Sugar Land, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Excellent service
Auto solutions is my convenient way to fix my car. I don't have to wait hours to get my problems diagnosed and repaired. .The staff is friendly. The pricing is reasonable. The person at the desk explains very well. I will recommend this place A+
The only limitation is that there are not enough space for the waiting room. I can ignore this since I am getting a great service.
Laurence T., SERVICE WRITER from Auto Solutions responded on 07/09/2018

Thank you, Ray, for the awasome review!  Feel free to visit us for any of your vehicle repair and service needs.


SL
Sam L.
Sugar Land, TX
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Sam said when he talked to the service man he was trustworthy. He knows what he's doing and his vehicle is running well and they meet his expectations.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 07/09/2018

Thank you, Sam, for the review!  Feel free to visit us for your vehicle repair and maintenance needs.


KK
KAZ K.
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Outstanding service and value
I’ve been using Auto Solutions for my auto needs for the past five years, and I highly recommend them for any services you may need. Lawrence and Jimmy are top notch and will take care of you. Lawrence is an ASE master mechanic and knows his stuff. Highly recommend.
Laurence T., SERVICE WRITER from Auto Solutions responded on 07/02/2018

Thank you, Kaz, for the great review!  Glad we can provide you with all your vehicles' repair and maintenance needs.


JC
Joyce C.
Houston, TX
Lexus CT 200h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Joyce said the service was pretty quick.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/28/2018

Thank you, Joyce, for the great review!


HS
Hector S.
Sugar Land, TX
Lexus IS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Hector said the service was really good,
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/27/2018

Thank you, Hector, for the great review!

Laurence T., SERVICE WRITER from Auto Solutions responded on 07/02/2018

Thank you, Hector, for the great review!

Laurence T., SERVICE WRITER from Auto Solutions responded on 07/16/2018

Thank you, Hector, for the awasome review! Feel free to visit us for any of your vehicle repair and maintenance needs.


TK
Thi K.
Houston, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Thi said she likes going to this business to have her vehicles worked on. She was very satisfied and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/27/2018

Thank you, Thi, for the great review!


TY
Tepon Y.
Richmond, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tepon said the staff were honest and fixed her vehicle. They explained the issues and analyzed the entire problem before they started work. They don't push to try and fix any issues, as well as let the customer choose if or when to service the vehicle.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/19/2018

Thank you, Tepon, for your great review!  Glad you have enjoied our service.  Feel free to visit us for any of your vehicle repair and maintenance needs


FC
Frank C.
Texas
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Frank said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/19/2018

Thank you, Frank, for your great review!


MF
Michael F.
Houston, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Michael said that the facility was quick, completed his service and had good communication regarding what was done. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/19/2018

Thank you, Michael, for your great review.


KT
Kelsey T.
Missouri City, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Kelsey said the staff member at the front desk were very kind and courteous to her.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/06/2018

Thank you, Kelsey, for the great review!


JR
JUAN R.
Sugar Land, TX
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
I’m glad I came
I came in for an inspection. Quick and friendly service .
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/06/2018

Thank you, Juan, for the great review!  Feel free to visit us for any of your vehicle's repair or maintenance needs.


JN
JOYCE N.
Sugar Land, TX
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Friendly, timely, accuracy, not costly, fairness.
I feel very comfortable bringing my cars here. Certain the job will be completed without unnecessary costs added. My questions are answered to my satisfaction. I would highly recommend THIS place.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/01/2018

Thank you, Joyce, for the great review!  Feel free to visit us for any of your vehicle repair and maintenance needs.


RC
Ray C.
Sugar Land, TX
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ray said he is very highly satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 06/01/2018

Thank you, Ray, for the great review!


MT
Mark T.
Sugar Land, TX
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Spoke with Mark's wife. She said the staff have always been very informative.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 05/21/2018

Thank you, Mark, for the great review!


KS
Katrina S.
Houston, TX
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Katrina said the staff went above and beyond, provided great customer service, and she will be using the business as her regular service provider.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 05/21/2018

Thank you, Katrina, for the great review!  Glad you enjoied our service.  Feel free to visit us for any of your vehicle's repair and maintenance needs.


JB
Jesus B.
Houston, TX
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Jesus said they did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 05/21/2018

Thank you, Jesus, for the great review!


JC
Joel C.
Sugar Land, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Joel said he was satisfied.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 05/21/2018

Thank you, Joel, for the great review!


Displaying Review 1 - 20 of 319 in total