Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

354 Reviews

100% Would Recommend
97% Business Response
Latest Review 6 days ago

Reviews


CT
Chock T.
Sugar Land, TX
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Chock said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/13/2018

Thank you, Chock, for the great review.


Verified Customer
Sugar Land, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Care of my vehicle and the ease in which we communicate about what is needed. I like this fact.
The work on my vehicles is always done with care and in a reasonable amount of time. I like the way Laurence and Jimmy work with you about the needs of the automobile! Thank you!
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/13/2018

Thank you, Kevin, for the awasome review!  


TL
Tommy L.
Fulshear, TX
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tommy said that everything was good and he has been using them for awhile. Everything always goes as expected.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/05/2018

Thank you, Tommy, for the great review!


CH
Chin H.
Sugar Land, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chin said that they are user friendly and fixed the problem in a timely manner
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 11/05/2018

Thank you, Chin, for the great review.


JM
John M.
Sugar Land, TX
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
John said he's been doing business with them for the past 14 years and the mechanic is very honest. He never tries to sell him something he doesn't need.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/31/2018

Thank you, John, for the awasome review!


UA
Ugonna A.
Sugar Land, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Ugonna said the service was good.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/30/2018

Thank you, Ugonna, for the great review!


TB
Toki B.
Houston, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Toki said she appreciated the service. She stated that the staff were honest and thorough. She said that she received a good value for the service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/25/2018

Thank you, Toki, for the great review!


Verified Customer
Sugar Land, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Excellent service
Excellent Service
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/23/2018

Thank you, Johnny, for your great review!


CD
Charles D.
Texas
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Charles said the business provided good service and he was only charged for what was needed on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/23/2018

Thank you, Charles, for the awsome review.


JS
Jeffrey S.
Sugar Land, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jeffery said he is always very happy with their customer service. He stated he feels the staff have excellent attention to detail, integrity and honesty.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/23/2018

Thank you, Jeffery, for the awsome review.  Feel free to visit us for any of your vehicles' repair and maintenance needs.


CR
Chris R.
Houston, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Chris said that the service at this business was really quick and the staff were all very courteous. He recommends them.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/23/2018

Thank you, Chris, for the great review!


Verified Customer
Houston, TX
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
state inspection
Excellent service. No waiting. Courteous front desk.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/11/2018

Thank you, Kashthuriby, for the great review!


BM
Bruce M.
Sugar Land, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Bruce said it is a very good place and it's the best. He has been going for years. The staff has honest, good people.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/11/2018

Thank you, Bruce, for the awasome review!  


PK
PATRICK K.
Sugar Land, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Excellent service. Always professional.
I always get excellent service from Auto Solutions. I have always been happy with their workmanship.
Laurence T., SERVICE WRITER from Auto Solutions responded on 10/01/2018

Thank you, Patrick, for your awasome review!  Feel to visit us for any of your vehicle's repair and maintenance needs.


CL
Chi L.
Sugar Land, TX
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Chi said the vehicle is good after the service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/20/2018

Thank you, Chi, for the grear review!


RI
Ronnie I.
Sugar Land, TX
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ronnie said she is really happy with the service and they had a good response time.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/20/2018

Thank you, Ronnie, for the awsome reveiw!  Feel free to visit us for any of your vehicle repair or maintenance needs.


OA
Olumuyiwa A.
Sugar Land, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Olumuyima said the staff was prompt, cordial and professional.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/14/2018

Thank you, Olumuyiwa, for the great review!


GT
Gordon T.
Sugar Land, TX
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Gordon said that he has been using the facility for many years and they are always good.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/12/2018

Thank you, Gordon, for the great review!


KG
Kerry G.
Sugar Land, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Kerry said he received good customer service.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/12/2018

Thank you, Kerry, for the great review!


AL
Alicia L.
Houston, TX
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Alicia said everyone was very nice and explained everything to her.
This review was collected via phone interview by Customer Research Inc.
Laurence T., SERVICE WRITER from Auto Solutions responded on 09/11/2018

Thank you, Alicia, for the great review/


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