Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

212 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


LM
Lynda M.
Oregon City, OR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Wrangler 09
It now drives like a new Jeep😃

KF
Katee F.
Oregon
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Katee said the service with business was amazing from beginning to the end. The staff were very honest and open.
This review was collected via phone interview by Customer Research Inc.

JS
Jacques S.
Portland, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Jacques said they have good, timely service, understood what was needed and didn't do more than that.
This review was collected via phone interview by Customer Research Inc.
Terry C. from Auto Team Automotive Repair responded on 09/04/2018

Thank You Jacques, we enjoyed meeting you! Thank You for giving AutoTeam a try.  


LM
Lynda M.
Oregon City, OR
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Lynda said the staff were very professional and nice people.
This review was collected via phone interview by Customer Research Inc.

RN
Rikki N.
Oregon City, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rikki said the business has good prices and the staff are nice.
This review was collected via phone interview by Customer Research Inc.

KO
KIMBERLY, HAROLD O.
West Linn, OR
Lexus RX 300 Luxury SUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great service
We appreciate the thorough service & good communication regarding our vehicles Terry and his team provide.

JR
Josh R.
Oregon City, OR
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Josh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Oregon City, OR
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Bill said the business has great people who do a great job.
This review was collected via phone interview by Customer Research Inc.

CL
Cleve L.
Ellensburg, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Cleve said this business is the best facility he has ever used. They're reasonably priced and they fix his vehicle. They're incredible.
This review was collected via phone interview by Customer Research Inc.

MR
Mr./Ms. R.
Portland, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Repair
I had a noise under my truck, I thought it was the front axle. As it turns out it was the diff. They were able to find a good used one, check it out and get it installed, and back on the road in good time.
Thank you John R

MH
Mr./Ms. H.
Oregon City, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Honesty
It’s hard to find an honest mechanic. I believe that I have. Thank you Terry.

AB
Adonia B.
Oregon City, OR
Chevrolet Impala
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/27/2018 Category: Service
Adonia said she is taking her vehicle back in because warning lights keep coming on. She knows the staff are trying but it is very costly for her each day that goes by. She trusts they will figure out the problem.
This review was collected via phone interview by Customer Research Inc.

DW
don W.
Oregon City, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Don said he likes what the employees do.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Oregon City, OR
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Bill said the business is honest and it provides good service.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Oregon City, OR
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Dorothy said the employees answered all her questions. They fixed her vehicle, and they did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

DG
Dewey G.
Oregon City, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Dewey said this business goes above and beyond. The staff has all great people.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlyn B.
West Linn, OR
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Kaitlyn said the business was great and they had low prices. The workers were really attentive.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Oregon City, OR
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Jeff said the business was great. The staff found the problem to his vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Oregon City, OR
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
David said the service couldn't have been any better.
This review was collected via phone interview by Customer Research Inc.
Terry C. from Auto Team Automotive Repair responded on 01/24/2018

Hi David, 

We just wanted to say we are happy that you had great service and that we were able to help you! 

Terry and The Team at AutoTeam


GS
GWEN S.
Oregon City, OR
Ford F-150
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/06/2018
Horrible service
I took my vehicle there for repair. Two weeks after getting my vehicle back the same problem resurfaced and when I took it back they didn't do anything. The worst experience I have ever had. I will not recommend them to anyone ever!!!!
Terry C. from Auto Team Automotive Repair responded on 01/11/2018

You called and scheduled an apointment with us and asked us to replace a leaky hose.  When we had inspected the leak we determined it was the hose that went from gear box to the booster, we changed, tested and checked for any additional leaks and found none. We had you pick it up.  Now as you say in your response two weeks later the leak reappears and you called and talked to me, Terry and you said we had not fixed the right hose.  My question, is how would it go for two weeks not leaking if we had not fixed the right hose? That would not be possible.    I talked to you on the phone and I told you that it sounds like you may have another problem and maybe its over pressurizing the system and its finding the weakest area to leak from (high pressure check valve)  At the same time I told you to bring it back in and we would stand behind our repairs.  You did bring it in and my tech (Darrell) found it was leaking from a different hose but at a fitting and not an area we had worked in at any previous time. we tightened the fitting and filled the system to see if anything had been compromised due to being low on fluid.  the system seemed in good operating condition. We had you come get the vehicle free of charge.   You never asked us to diagnose the issue to see if there is a underlying problem, we performed what you asked us to do, change a hose.