Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

255 Reviews

93% Would Recommend
Latest Review 3 days ago

Reviews


NB
Nasser B.
Dearborn, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Nasser said the business was quick and he got his vehicle back quick.
This review was collected via phone interview by Customer Research Inc.

QZ
QUANZELL Z.
Westland, MI
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Car repair
FRONT ALIGNMENT

FA
Fahd A.
Dearborn, MI
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fahd said the customer service was very good.
This review was collected via phone interview by Customer Research Inc.

GK
GLENN K.
Taylor, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Speed and price
Definitely great work

RR
RAYMOND R.
Roseville, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
They have your back awesome staff
There great

CW
CHRIS W.
Detroit, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Great services
Good job Auto Tech Clinic quick service. Also keeps me updated . stands by warranties also works with prices . thanks again....Loyal Customer...Bigpoppa-Detroit

EB
EARL B.
Taylor, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Good work , friendly people
The people are very helpful the mechanics are very knowledgeable and you can't beat the price. I've been taking my vehicle and my family's been taken their vehicles there ever since they've opened up..

LS
LAURIE S.
Inkster, MI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Above and Beyond
I have brought my Chrysler Sebring to this shop for the past 2 yrs. They have always treated my car as if it where their own. They provided nothing but the best of service. Each and every Mechanic are extremely friendly...takes the time to explain everything in detail and provides the best price over any other service shop. I would never ever take my car any where else. They are the best at what they do and it shows. Thank you for ur honest service

Verified Customer
Dearborn, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Good work. Fair price.
Necessary repairs were explained and completed in a timely fashion. The price for the work was fair.

TR
Tom R.
Dearborn, MI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Tom said that the place is good and he is always very happy with the work.
This review was collected via phone interview by Customer Research Inc.

JR
JOANNE R.
Detroit, MI
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/28/2018
Re-accessing delivery of service
As a customer for approx. 10 years I have not been comfortable with the delivery of service on the last two occasions. I don't know whether to attribute it to perhaps your increased volume of work or change of personnel, but something different appears to be happening that is reshaping my confidence level. I received a quote but I am still unaware of the itemization of that quote specifically and even that is unusual for me.

VC
VINCENT C.
Detroit, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Auto tech
Great customer service.

CT
CALVIN T.
Dearborn, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Get the job done right the first time
I love Auto Tech clinic the best serves me right for 11 years that I know in them they are fast professional Highly trustworthy

QZ
Quanzell Z.
Westland, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/27/2018
Not GREAT over charge me.
You're place charge me for something i all ready had done.

HR
Helen R.
Dearborn Heights, MI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Helen said the business was honest, and trustworthy. She also said she appreciated their work.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Detroit, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2018
Unprofessional Staff
My car was finished at 3:22. They decided not to inform me my car was ready until 4:10. They even said "you looked so comfortable there." They literally wasted my time and they thought it was funny and laughed about it when I confronted them on the issue. This is completely unprofessional behavior.

EG
EARL G.
Romulus, MI
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Auto tech
Pleasant, professional counter associates. Explained concerns thoroughly and answered my questions.

AM
ANDREA M.
Detroit, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great customer service
I’ve been going to Auto Tech Clinic for many years now and they have always been professional starting with the front desk guest service with Rebecca and their prices are very reasonable, thank you for keeping my Ford F-150 up and running, I’m always satisfied when I leave with my truck

QZ
QUANZELL Z.
Westland, MI
GMC Yukon XL
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/14/2018
Car repair
Can call Q.Z THANK.S

EP
ERICA P.
Taylor, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
HONEST, GREAT, REASONABLE, & CONSIDERATE
As A woman and dealing with maintaining vehicles is not my Strongest suit. Auto Clinic has been my Go To. They have never steered me wrong and ALWAYS explain so I can understand what's the problem and how it will be repaired. The ENTIRE STAFF are Remarkable. They Always Strive For CUSTOMER SATISFACTION!!!!