Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

225 Reviews

99% Would Recommend
Latest Review 18 days ago

Reviews


RC
RONDA/RANDY C.
Goshen, IN
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Brian cares for his clients
Confident that my vehicles are cared for properly

LC
Linda C.
Elkhart, IN
GMC Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Linda said everything went really well when she went to this business.
This review was collected via phone interview by Customer Research Inc.

AB
Angela B.
Elkhart, IN
Dodge Avenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Angela said her experience with the business was good but not excellent.
This review was collected via phone interview by Customer Research Inc.

EP
ERIC / JAMIE P.
Elkhart, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Job Well Done
This was a clean, simple visit. I called ahead of time to get my brakes done, so when I got there for the work they already had the parts in. As soon as a tech arrived they pulled my van in and within an hour the work was complete. The price was reasonable, the staff was friendly, and so far so good on the brakes themselves. At this point I've made Auto Village my go-to for getting work done as much as possible.

CV
Charlotte V.
Elkhart, IN
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Charlotte said she trusts them and they provide good service.
This review was collected via phone interview by Customer Research Inc.

AF
Andy F.
Goshen, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Andy said that the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

ED
Eleanor D.
Elkhart, IN
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eleanor said this is going to be her place to go to. She said Brian was very thorough.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Indiana
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kyle said even though the repairs were too expensive, the staff were really nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Goshen, IN
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
As always Brian and his staff are honest and helpful.
We were told we needed a new alternator, so we bought one and took the car to Brian. After looking at the car and testing everything, Brian said all the car needed was the battery charged. Honesty is a beautiful thing!

AS
Aaron S.
Elkhart, IN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Professional and Great Follow Up
Brian and Scott were extremely thorough and answered all my questions. Auto Village Service Center is run in a very professional way. I will be back when needed and have referred others to them as well.

LS
Lester S.
Bristol, IN
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Lester said they did good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Bristol, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kevin said the business does good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
Deb H.
Elkhart, IN
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Deb said she's been doing business with this facility for a long time and it's always been great.
This review was collected via phone interview by Customer Research Inc.

TM
Twyla M.
Elkhart, IN
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Twyla said he always goes there because they do a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Douglas B.
Elkhart, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Douglas said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AH
AMY/BRIAN H.
Shipshewana, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great team, great servuce!!!
Best customer care and awesome work on our truck! We won't be going anywhere else, when we need repairs done! These guys know what their talking about, they explain everything thoroughly, and don't leave you in the dark!!!!

RT
Rhonda T.
Elkhart, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rhonda said she was there for a oil change and it was a good experience. They are very polite and they do what needs to be done.
This review was collected via phone interview by Customer Research Inc.

RW
Russel W.
Elkhart, IN
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Russel said the staff have always been very accommodating and friendly. The work done is excellent and he never has to return with any work that wasn't well done. Everything about the business made his experience pleasant.
This review was collected via phone interview by Customer Research Inc.

KF
Keeton F.
Mishawaka, IN
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Keeton said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

MP
MARK P.
Elkhart, IN
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
General check up on a purchased car
AV gave idea how much it would take to fix a portion of my car. They gave 2 referrals, 1 for car alarm probs and another for shock work.

Displaying Review 1 - 20 of 225 in total