Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

250 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


CD
Christine / MARK D.
Elkhart, IN
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Oil change
The concern that Brian and his staff show every time we come in. Also, they hooked us up with some great tires and just about everything you need for our car.

SE
Sherry E.
Elkhart, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Sherry said the employees were honest. They informed her of her vehicles issues. They provided transportation to and from service.
This review was collected via phone interview by Customer Research Inc.

RZ
Ryan Z.
Goshen, IN
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Ryan said the staff was friendly and the prices were great. He's already recommended them.
This review was collected via phone interview by Customer Research Inc.

BG
Bryan G.
Elkhart, IN
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Always friendly
When it comes to conversation you won’t be at a loss here. Brian is always ready to share a story And conversate. His mechanics are top-notch and go above and beyond the requirements to ensure your vehicle is more than ready for the road.

CA
Chuck A.
Indiana
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Chuck said the service was really good.
This review was collected via phone interview by Customer Research Inc.

HA
Holly A.
Elkhart, IN
Nissan Altima
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/16/2019 Category: Service
Holly said the staff called her back after the first visit when they said the motor was bad. This call, she was told they did not really check the vehicle out, and wanted to do a free re-evaluation. She did not go back, and she would not recommend this business for service. Her husband replaced the alternator and the vehicle works fine now.
This review was collected via phone interview by Customer Research Inc.

MC
MARIAH / MARK C.
Elkhart, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Highly recommend
I highly recommend this place to everyone I talk to. I took my vehicle to 5 different places and they could not figure out what was wrong with my vehicle. This place was able to figure it out immediately!

RB
Ryan B.
Indiana
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Ryan said the employees provided great service prices. They provided him different service options.
This review was collected via phone interview by Customer Research Inc.

CJ
Conner J.
Indiana
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Conner said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elkhart, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Great service
My Subaru needed a part which they ordered ASAP. My car was fixed and ready for pickup the next day.

TK
TIM K.
Goshen, IN
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Good work
As usual, the job appears to be done right. My only concern is the car was done a full day before I was called to pick it up. This causes a disruption when a car is in the shop and I have to make arrangements to use a different vehicle. Other than that, kudos to Auto Village!

Verified Customer
Elkhart, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Friendly and treats with respect
Treated me as important and the work done was quick

Verified Customer
Elkhart, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
BEST PLACE AROUND
The crew here has taken care of my family's cars for more then a decade. What can I say; integrity, caring, quality and fair. I absolutely love this place to get my car repairs and maintenance done.

CM
Cathy M.
Elkhart, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Brian. He's the mn.
Good quality service.

JC
John C.
Elkhart, IN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
John said the price was a little high an oil change.
This review was collected via phone interview by Customer Research Inc.

KF
Kyle F.
Elkhart, IN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Kyle said this business is professional, straight forward and did not try to up sell him services.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Elkhart, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Andy said they have been excellent every time he brought his vehicle in.
This review was collected via phone interview by Customer Research Inc.

SM
SUZANNA / DONALD M.
Goshen, IN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Oil Change
They always do a good job, provide feedback if there is another issue, give prompt service, & let you know when your vehicle is ready.

DH
Dustin H.
Elkhart, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke with Laurie. She said that Brian has been their mechanic for a long time.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Elkhart, IN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Steve said he liked his service. The service was good. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.