Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

220 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


AF
Andy F.
Goshen, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Andy said that the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

ED
Eleanor D.
Elkhart, IN
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Eleanor said this is going to be her place to go to. She said Brian was very thorough.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Indiana
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kyle said even though the repairs were too expensive, the staff were really nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Goshen, IN
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
As always Brian and his staff are honest and helpful.
We were told we needed a new alternator, so we bought one and took the car to Brian. After looking at the car and testing everything, Brian said all the car needed was the battery charged. Honesty is a beautiful thing!

AS
Aaron S.
Elkhart, IN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Professional and Great Follow Up
Brian and Scott were extremely thorough and answered all my questions. Auto Village Service Center is run in a very professional way. I will be back when needed and have referred others to them as well.

LS
Lester S.
Bristol, IN
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Lester said they did good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Bristol, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kevin said the business does good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
Deb H.
Elkhart, IN
Dodge Intrepid
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Deb said she's been doing business with this facility for a long time and it's always been great.
This review was collected via phone interview by Customer Research Inc.

TM
Twyla M.
Elkhart, IN
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Twyla said he always goes there because they do a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Douglas B.
Elkhart, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Douglas said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AH
AMY/BRIAN H.
Shipshewana, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great team, great servuce!!!
Best customer care and awesome work on our truck! We won't be going anywhere else, when we need repairs done! These guys know what their talking about, they explain everything thoroughly, and don't leave you in the dark!!!!

RT
Rhonda T.
Elkhart, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rhonda said she was there for a oil change and it was a good experience. They are very polite and they do what needs to be done.
This review was collected via phone interview by Customer Research Inc.

RW
Russel W.
Elkhart, IN
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Russel said the staff have always been very accommodating and friendly. The work done is excellent and he never has to return with any work that wasn't well done. Everything about the business made his experience pleasant.
This review was collected via phone interview by Customer Research Inc.

KF
Keeton F.
Mishawaka, IN
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Keeton said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

MP
MARK P.
Elkhart, IN
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
General check up on a purchased car
AV gave idea how much it would take to fix a portion of my car. They gave 2 referrals, 1 for car alarm probs and another for shock work.

KH
Kathy H.
Elkhart, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Kathy said that the place did a good job and were very helpful.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Elkhart, IN
Ford Freestar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
James said the business has better than average service.
This review was collected via phone interview by Customer Research Inc.

GC
Gene C.
Elkhart, IN
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Gene the staff is cordial and did what he needed done. He is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Elkhart, IN
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Excellent service
I had neglected my suv for some years, needed new tires, brakes and rotors tire rod and a few other things. Dropped vehicle on a Tuesday and it was ready by Friday. Once I picked it up it was like driving a new vehicle. Great service at a reasonable price. Plus we were able to use our
Midas card-synchronicity bank. Will make Auto Village my first choice when it comes to auto repair.

LA
Larry A.
Elkhart, IN
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Honest and quick
I made an appointment to have my brakes looked at and dropped my vehicle off the night before. The next morning Brian called me to let me know what my car needed and how much it would cost. They had work done by that afternoon and I was able to pick up my car in that same day.

Displaying Review 1 - 20 of 220 in total