Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

210 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


AH
AMY/BRIAN H.
Shipshewana, IN
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great team, great servuce!!!
Best customer care and awesome work on our truck! We won't be going anywhere else, when we need repairs done! These guys know what their talking about, they explain everything thoroughly, and don't leave you in the dark!!!!

RT
Rhonda T.
Elkhart, IN
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rhonda said she was there for a oil change and it was a good experience. They are very polite and they do what needs to be done.
This review was collected via phone interview by Customer Research Inc.

RW
Russel W.
Elkhart, IN
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Russel said the staff have always been very accommodating and friendly. The work done is excellent and he never has to return with any work that wasn't well done. Everything about the business made his experience pleasant.
This review was collected via phone interview by Customer Research Inc.

KF
Keeton F.
Mishawaka, IN
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Keeton said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

MP
MARK P.
Elkhart, IN
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
General check up on a purchased car
AV gave idea how much it would take to fix a portion of my car. They gave 2 referrals, 1 for car alarm probs and another for shock work.

KH
Kathy H.
Elkhart, IN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Kathy said that the place did a good job and were very helpful.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Elkhart, IN
Ford Freestar Wagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
James said the business has better than average service.
This review was collected via phone interview by Customer Research Inc.

GC
Gene C.
Elkhart, IN
Chevrolet Uplander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Gene the staff is cordial and did what he needed done. He is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Elkhart, IN
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Excellent service
I had neglected my suv for some years, needed new tires, brakes and rotors tire rod and a few other things. Dropped vehicle on a Tuesday and it was ready by Friday. Once I picked it up it was like driving a new vehicle. Great service at a reasonable price. Plus we were able to use our
Midas card-synchronicity bank. Will make Auto Village my first choice when it comes to auto repair.

LA
Larry A.
Elkhart, IN
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Honest and quick
I made an appointment to have my brakes looked at and dropped my vehicle off the night before. The next morning Brian called me to let me know what my car needed and how much it would cost. They had work done by that afternoon and I was able to pick up my car in that same day.

PC
PATRICIA C.
Elkhart, IN
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Love this place
I never go no where else but here

CA
Chris A.
Indiana
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2018 Category: Service
Chris said the service was good. However, he was not called on the progress of his service.
This review was collected via phone interview by Customer Research Inc.

BP
Blanca P.
Goshen, IN
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Blanca said the service took a couple of times to get right.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Elkhart, IN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Finally a place to take care of my vehicle
I gave his place a shot after many disappointments with Midas. Very personable and reliable! Brian the manager is a true businessman with outstanding customer service. Highly recommend this place!

RC
RONDA/RANDY C.
Goshen, IN
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Brian cares for his customers and his staff!
I feel confident in their work.

GE
Greg E.
Elkhart, IN
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Greg said the employees were really good, knowledgeable, and provided thorough service.
This review was collected via phone interview by Customer Research Inc.

BP
BRITTANY P.
Middlebury, IN
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
Knowledgeable
Brian was very informative and helpful. He went above and beyond to make sure my vehicle was completed in a timely manner and kept the cost reasonable.

CD
CHRIS D.
Elkhart, IN
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Old Truck On The Road Again
My dilemma was a simultaneous engine and drive-train issue. Auto Village provided an estimated of repairs, prioritize work within my time and budget,. and even dropped off vehicle at my residency. They've proven themselves helpful, honest, and competent with respect to my transportation.

MD
Matt D.
Elkhart, IN
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Matt said he would recommend the service.
This review was collected via phone interview by Customer Research Inc.

LB
Latisha B.
Elkhart, IN
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Latisha said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

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