Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

472 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


KE
Keith E.
Issaquah, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Keith said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Bellevue, WA
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Larry said the business was very cooperative. They stayed late so he could pick up his vehicle. They explained the results of what they found and what made up the cost of the service. They were very honest, with a final price that was half of what his previous mechanic would charge.
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Washington
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Steve said the staff was on time with his repairs and did just as they said they would.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
Washington
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Kelly said she had no issues and no problems with the business. The staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Sammamish, WA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jason said the staff did the job on time and on budget.
This review was collected via phone interview by Customer Research Inc.

GL
Gail L.
Sammamish, WA
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Porter. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Issaquah, WA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Cynthia. She said her husband and herself have always trusted the business.
This review was collected via phone interview by Customer Research Inc.

KS
Kathie S.
Washington
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Kathie said she got what she needed. The service was quick and easy with out any hassles.
This review was collected via phone interview by Customer Research Inc.

SE
Stephen E.
Washington
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Stephen said that the facility completed his repair on the same day he came in, everything was fixed and he has had no issues whatsoever.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Washington
Mercedes-Benz CLS-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Bob said the bill was kind of high at this business.
This review was collected via phone interview by Customer Research Inc.

JL
Juhan L.
Issaquah, WA
Mercedes-Benz S430
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Juhan was not clear about the service or pricing. The service took an hour and 30 minutes.
This review was collected via phone interview by Customer Research Inc.

SE
Sean E.
Washington
Volkswagen Jetta Sedan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2018 Category: Service
Sean said this business didn't diagnose the problem with his vehicle. They were friendly and by the end of the day they did what they could, but they didn't listen to what he was saying.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Sammamish, WA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
John said it was good service and an overall good experience.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
Sammamish, WA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Henry said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JO
Jamileh O.
Washington
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jamileh said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CT
Chris T.
Snoqualmie, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Chris said the facility provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DE
Doris E.
Issaquah, WA
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Doris said she has been a customer for 5 to 6 years and has been very happy. She would never go anywhere else.
This review was collected via phone interview by Customer Research Inc.

LO
Luna O.
Washington
Mercedes-Benz 190E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Luna said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GD
Gema D.
Washington
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Gema said the staff did a good job. She gets a vehicle if needed instead of waiting, and they're honest.
This review was collected via phone interview by Customer Research Inc.

SK
Swaroop K.
Washington
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Swaroop said the service was quick.
This review was collected via phone interview by Customer Research Inc.