Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

505 Reviews

97% Would Recommend
Latest Review 7 days ago

Reviews


MK
Michael K.
Issaquah, WA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Priscilla. She said the staff was honest, the facility was clean and the service was quick.
This review was collected via phone interview by Customer Research Inc.

GM
Ginger M.
Sammamish, WA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ginger said they have been dealing with the business for 25 years. They're reliable, dependable, and honest.
This review was collected via phone interview by Customer Research Inc.
Jocko M., Owner from Automeister II Foreign Auto Repair responded on 11/09/2018

Thank you so much Ginger, we have enjoyed working with you all these years as well!

Jocko McCants
Automeister II
5648 221st Pl SE
Issaquah WA 98027
425-392-3012

BB
Bruce B.
Issaquah, WA
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bruce said he has been going to this business for a long time. It does a great job for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

KB
Kumar B.
Snoqualmie, WA
BMW 328i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/24/2018 Category: Service
Kumar said the customer service was not to his liking. They were not able to properly diagnose the issue. He stated they then charged him additional charges that he was unaware of..
This review was collected via phone interview by Customer Research Inc.
Jocko M., Owner from Automeister II Foreign Auto Repair responded on 11/09/2018

Kumar, 

We're sorry to hear that we didn't meet your service expectations, however, I'm not sure what additional charges were made that you are unaware of. The power steering repairs were all pre-approved by you before we did any work, and the detail was requested by you. Feel free to call the shop so we can discuss further. 

Thank You

Automeister II
5648 221st Pl SE
Issaquah WA 98027
425-392-3012


LM
Laine M.
Washington
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Laine said the staff has always been helpful.
This review was collected via phone interview by Customer Research Inc.

EO
Emmanuel O.
Washington
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Emmanuel said the service was good.
This review was collected via phone interview by Customer Research Inc.

MR
Marlena R.
Issaquah, WA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Marlena said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Siuhing C.
Seattle, WA
Mercedes-Benz 300E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Siuhing said the service at this business was good. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

AE
Anna E.
Washington
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Anna said this business was great. They were awesome , super flexible and honest. She has used them before.
This review was collected via phone interview by Customer Research Inc.

AZ
Alex Z.
Issaquah, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Alex said it was extremely good service and they did good work. They were very accommodating to his requests regarding the timing. There was a little room for improvement where they could have given him more information about any additional repairs that they thought his vehicle might need but it was still good service.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Washington
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
John said he was happy with the work and that they were quick.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Washington
Mercedes-Benz E55
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Todd said the staff at this business got the part his vehicle needed and the service was great.
This review was collected via phone interview by Customer Research Inc.

GE
Glenn E.
Bellevue, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Glenn said the staff did everything he asked them to. They were friendly and the work was timely.
This review was collected via phone interview by Customer Research Inc.

SJ
Satish J.
Issaquah, WA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Satish said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

RP
Randy P.
Sammamish, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Randy said he worked with this facility before and it's always gone well and it did this time as well. There is good communication, they did what he asked for and he's happy.
This review was collected via phone interview by Customer Research Inc.

LW
Lynda W.
Sammamish, WA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Lynda said she received excellent service at the business and the staff were good to her.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Sammamish, WA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Scott said they got the vehicle done on time and provided the right information.
This review was collected via phone interview by Customer Research Inc.

DB
Daryl B.
Washington
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Daryl said the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
Sammamish, WA
Mercedes-Benz SL320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Joe said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
Redmond, WA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Spoke with Janet's husband. He said he has used this business for 15 years and has never been disappointed.
This review was collected via phone interview by Customer Research Inc.