Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

485 Reviews

97% Would Recommend
Latest Review 28 days ago

Reviews


SS
Stanislav S.
Issaquah, WA
Mercedes-Benz ML500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Stanislav said they are specialists for German vehicles.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Sammamish, WA
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Meg. She said the business communicates. They are good to work with. They're awesome.
This review was collected via phone interview by Customer Research Inc.

RA
Rita A.
Fall City, WA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Rita said she is a long-time customer. Every time she goes to this business, they do a great job. She loves the staff, and the work is excellent. She never has to take it back and have it done a second time. She really appreciates this business.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Issaquah, WA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Scott said the employees were very good. They were professional and did a great job. This was his 2nd time using this business.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Issaquah, WA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Stephen. He said the business is excellent and superior. He would like for them to stay in business forever.
This review was collected via phone interview by Customer Research Inc.

CR
Craig R.
Washington
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Craig said he went into the business to get a light bulb changed. They got what he needed done in a timely manner and the service was good.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
Issaquah, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Alex said everything was good and done on time. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Covington, WA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jennifer said service at this facility was good.
This review was collected via phone interview by Customer Research Inc.

JM
Jon M.
Renton, WA
Mercedes-Benz S63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jon said the business is trying to do their best to get to the bottom of the issue.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Issaquah, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Linda said this business was the best in Washington.
This review was collected via phone interview by Customer Research Inc.

KB
Kurt B.
Renton, WA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kurt said the business never does work that is not necessary.
This review was collected via phone interview by Customer Research Inc.

RE
Richard E.
Enumclaw, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Jaco's the man
I was stranded Jaco came and saved me with his big truck when it was a parent that my car could not be fixed and the repairs were more than the car was worth Jaco didn't hesitate and waved the tow fee which could have been hundreds of dollars then later I asked him where I could get a good used car and he sold me one for about half price he knew I was a little strapped for money and that's what he did for me I'm very grateful everybody should go straight to Jocko when they got a problem with their car

AJ
Al J.
Issaquah, WA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Al said he made an appointment and the business took him on time and the service was quick.
This review was collected via phone interview by Customer Research Inc.

KE
Keith E.
Issaquah, WA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Keith said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Bellevue, WA
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Larry said the business was very cooperative. They stayed late so he could pick up his vehicle. They explained the results of what they found and what made up the cost of the service. They were very honest, with a final price that was half of what his previous mechanic would charge.
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Washington
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Steve said the staff was on time with his repairs and did just as they said they would.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
Washington
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Kelly said she had no issues and no problems with the business. The staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Sammamish, WA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jason said the staff did the job on time and on budget.
This review was collected via phone interview by Customer Research Inc.

GL
Gail L.
Sammamish, WA
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Porter. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Issaquah, WA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Cynthia. She said her husband and herself have always trusted the business.
This review was collected via phone interview by Customer Research Inc.