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Automotive Artistry

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(653 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
99
Net Promoter Score ®

Business Details

About

We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we We are a locally owned and operated business that proudly serves customers in Lacey, Olympia, Tumwater, Fort Lewis/JBLM, and beyond. Car repair does not need to be frightening or impersonal. We strive to make honest, long-lasting relationships with our customers. We not only repair your vehicle, but we will also educate you about what we are doing. This way, you get a better understanding of your vehicle, and what services are being performed. ...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(360) 412-8038

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
5711 Lacey Blvd Se Suite 308 Lacey, WA 98503
Automotive Artistry's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(653 Reviews)

EC
gravatar
Eric C.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Top-tier Service
This was not my first time going to Automotive Artistry, so I can attest that they are consistently excellent. This time, I was actually helping out a friend - an elderly lady whose Jeep's brakes were defective. I told them it wasn't an urgent case, but they still got on it the same day.
Everyone I've dealt with at this business goes above and beyond! I needed to come back and retrieve some of the Jeep owner's personal effects from the vehicle, and Brian followed up with me later to ensure I'd been able to do that. Completely unexpected.
But let me tell you about my first experience with Automotive Artistry: Last year, the A/C went out on our Honda CRV, and a friend highly recommended we take it to this business. After examining the car, and finding the problem, they let me know that Honda had extended the warranty on that part. I was able to take the car to the dealer and have it repaired UNDER WARRANTY! It would have been a very pricey fix, too.
So, yes, this is the place to go, if you want it done right, by people who are skilled, friendly, and have integrity. What else could you ask for?
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