Reviews
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LACEY N.
Bakersfield, CA
Honda Pilot
Verified Customer
Broken Window Motor
Nick is always wonderful to help me get back to life quickly! He ordered the part the moment I called and when I brought it in the following Monday, it only took a couple of hours and I was able to pick it up right after work. Thanks Nick and Crew for being awesome!
Recommended
AM
Adrian M.
Bakersfield, CA
Ford Edge
Verified Customer
Adrian said the staff kept her informed with regards to the service and they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mark F.
Bakersfield, CA
Lincoln Town Car
Verified Customer
Mark said the service provided by this business is efficient, polite, and good. He also said they are attentive to issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
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BECKY D.
Bakersfield, CA
Toyota Camry
Verified Customer
Satisfied
They fixed my car that Aamco left undone in a timely manner. Most trustworthy and I will definitely go back & tell my family & friends
Recommended
DH
DAVID H.
Bakersfield, CA
Chevrolet Chevy Express
Verified Customer
Incredibly honest. Very fair pricing. High quality workmanship
Incredibly honest. Very fair pricing. High quality workmanship. All work needed is explained in advance and only that work specifically requested and approved in advance is done. It’s always high quality and thorough.
Recommended
MH
MIKE H.
Bakersfield, CA
Jeep Grand Cherokee
Verified Customer
Great owner.
Great personal care.
Recommended
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ALAN B.
Bakersfield, CA
Dodge Charger
Verified Customer
Done Right The First Time
Took a little longer than I expected, but quality takes time. The older the vehicle, the more you find in that “can of worms “. Nick and his staff are very knowledgeable, courteous and attention to detail minded. Thanks for the professionalism!
Recommended
Verified Customer
Bakersfield, CA
Acura TSX
Verified Customer
Great quick service.
I have been coming to this establishment for over15 years and have always received the same kind of service. Excellence!
Recommended
MC
MICHAEL D. C.
Bakersfield, CA
Ford F-150
Verified Customer
Ca. smog sucks!
Many thanks to Nick and all the folks that had a hand with my truck. Nick did his best to keep me sane during our dealings.
It ended up Excess driving cured the problem (aprox. 800 mi) California sure has a way with Smog computers, reminds me of gambling in Nevada. No matter what it was my pleasure working with Nick & the gang. I will be back.
Happy trails
Michael D. Cory
It ended up Excess driving cured the problem (aprox. 800 mi) California sure has a way with Smog computers, reminds me of gambling in Nevada. No matter what it was my pleasure working with Nick & the gang. I will be back.
Happy trails
Michael D. Cory
Recommended
BR
Brady R.
Bakersfield, CA
Subaru Impreza Sedan
Verified Customer
Brady said the staff went above and beyond expectations. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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DAN B.
Bakersfield, CA
Porsche 911 Carrera
Verified Customer
Alternate belt & hose replacement
My 2003 Porsche 911 is a high performance
car with very special hard to find parts, Automotive Engineering found parts and delivered and my car to me so I would have it for 4th of July long weekend, thank you for
special effort! Dan B
car with very special hard to find parts, Automotive Engineering found parts and delivered and my car to me so I would have it for 4th of July long weekend, thank you for
special effort! Dan B
Recommended
JR
John R.
Bakersfield, CA
Ram 1500
Verified Customer
John said the staff ran out of Freon and he had to wait for them to get more.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Joanna C.
Delano, CA
Volkswagen CC
Verified Customer
Joanna said they did a pretty good job at explaining the problem to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Frank P.
Bakersfield, CA
Buick LaCrosse
Verified Customer
Frank said it took 2 weeks to find a wire and a half a tank of gas.
This review was collected via phone interview by Customer Research Inc.
Nick H., Owner from Automotive Engineering responded on 07/02/2019
It is unfortunate for both the customer and repair shop when a problem is extremely intermittent. It is frustrating for the customer and the repair shop. After driving this vehicle multiple times over a two week period, we finally got the vehicle to act up enough to be able to diagnose the problem. When the problem changed from intermittent to current, we were able to trace the problem to a bad connection. The key to repairing this problem was getting the vehicle to act up enough. I am sure I made mistakes in communication throughout the time your vehicle was in our shop. I apologize for any inconvenience we put you through.
Nick H., Owner from Automotive Engineering responded on 07/02/2019
It is unfortunate for both the customer and repair shop when a problem is extremely intermittent. It is frustrating for the customer and the repair shop. After driving this vehicle multiple times over a two week period, we finally got the vehicle to act up enough to be able to diagnose the problem. When the problem changed from intermittent to current, we were able to trace the problem to a bad connection. The key to repairing this problem was getting the vehicle to act up enough. I am sure I made mistakes in communication throughout the time your vehicle was in our shop. I apologize for any inconvenience we put you through.
RS
Rob S.
Bakersfield, CA
American Motors Spirit
Verified Customer
Rob said the business did everything he asked and it was perfect, and they have great customer service. He also wanted to add they were great.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Emilio H.
Bakersfield, CA
Ford Expedition EL
Verified Customer
Emilio said the employees did as he requested.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Olegario P.
Bakersfield, CA
Chevrolet Volt
Verified Customer
Olegario said the staff does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Linda N.
Bakersfield, CA
Chevrolet Tahoe
Verified Customer
Linda said the business was very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
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SHIRLEY Z.
Bakersfield, CA
Ford F-150
Verified Customer
Owner of truck
Good customer service and honest
Recommended
JC
Jim C.
Bakersfield, CA
Cadillac Escalade
Verified Customer
Jim said he had a good experience, they were nice, got the job done quickly, and had reasonable prices.
Recommended
This review was collected via phone interview by Customer Research Inc.