Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

52 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


KH
Katherine H.
Bakersfield, CA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Spoke with Marcella. She said that the facility did a good job. The business took a little longer than expected but they were really pleasant and up front about any changes in fees that may occur with the vehicle.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Bakersfield, CA
Lincoln Mark VIII
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Tom said this business did a great job with a real mess.
This review was collected via phone interview by Customer Research Inc.

MY
MICHAEL Y.
Bakersfield, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
don't give up
I had a very difficult security problem with the alarm system and it came back to haunt me so this company dug in and found the problem I am very satisfied with them

TC
Tab C.
Bakersfield, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Tab said he appreciated that the staff were able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

VV
Vikki V.
Bodfish, CA
Chrysler Town & Country LWB
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Vikki said she has been into the business 3 times because her ABS light is on, she has no traction control, and her AC was not working. They have charged for service each time and she still has the same problems with no positive results.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Bakersfield, CA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jose said the service was good. The staff were able to find the problem with his vehicle, it works pretty well now which makes him happy. They knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

RM
Roy M.
Bakersfield, CA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Roy said the employees completed everything he requested.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
Bakersfield, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Barbara said she felt the staff were really good. They did good work, quickly.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Bakersfield, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Charles said he would recommend this business for service. He was bothered with how much the repair cost, however, he had no basis for comparison.
This review was collected via phone interview by Customer Research Inc.

JN
Judy N.
Bakersfield, CA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Judy said her vehicle had problems that no one could figure out, but Nick got it going. It took a long time, but that is because this business is busy.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
California
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Joe said the business was able to fix his vehicle's problem
This review was collected via phone interview by Customer Research Inc.

JW
Jake W.
Bakersfield, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jake said the staff fixed his vehicle when no one else could. He said everything was great.
This review was collected via phone interview by Customer Research Inc.

SC
Sandra C.
California
Ford Fusion
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/22/2018 Category: Service
Sandra said the staff messed up her engine.
This review was collected via phone interview by Customer Research Inc.
Nick H., Owner from Automotive Engineering responded on 05/25/2018

Yes, my technician made a mistake and damaged the engine on Sandra's Fusion. I replaced her engine without hesitation. Also, I gave her a 2 year warranty.


LT
Lonny T.
Bakersfield, CA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Lonny said the price is a little too high but the business does good work.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
Bakersfield, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Michelle enjoy's the service she receives, and she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Hanford, CA
Ford Freestar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Tom said the time was a little bit out of control, but the staff did what they said they we're going to do.
This review was collected via phone interview by Customer Research Inc.

TA
Tyler A.
Bakersfield, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tyler said service and price were good. The staff were people he would trust. They did good work.
This review was collected via phone interview by Customer Research Inc.

HM
HOWDY M.
Bakersfield, CA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Knowledgeable...Friendly....Timely
My only question.,..I brought vehicle here thinking I would SAVE $ONEY...I'm not sure Mercedes would have been any more!...and they give me a loan car!

VS
Victor S.
Bakersfield, CA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Victor said the service was very good.
This review was collected via phone interview by Customer Research Inc.

TS
TERRY S.
Bakersfield, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Well done job. As usual.
A trusted service place for me. They do all the work on my vehicles. I trust them implicitly.

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