Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

282 Reviews

99% Would Recommend
Latest Review 4 months ago

Reviews


CH
Carolyn H.
Brooklyn, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Carolyn said this facility was very helpful and she had a good experience. They figured out what was wrong with her vehicle and they fixed it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New York, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Great Lechanic
Could not be more oleased with ABC service and response.

Verified Customer
Brooklyn, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Reliable
Excellent Service

DN
Daniel N.
Brooklyn, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Daniel said he has used this business for years. He has never been dissatisfied with his service. The work was done quickly. The employees did not repair more than necessary.
This review was collected via phone interview by Customer Research Inc.

EC
Elizabeth c.
Brooklyn, NY
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Elizabeth said the facility performed the work in a timely manner. The staff were informative, courteous, and left her vehicle in great shape.
This review was collected via phone interview by Customer Research Inc.

JK
JORDAN K.
Brooklyn, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Always great service
I use Automotive Express and the body shop regularly. Their service is friendly, honest and on time. And their prices are always reasonable. Definitely the best bet for these services in Brooklyn. Highly recommend.

GM
GLENN M.
Brooklyn, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Clear communication
Clear, friendly communication. Good time frame. You’ re 2 for 2 and I’m staying with you.

RH
Ronald H.
New York
Dodge Charger
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/09/2018 Category: Service
Ronald said the staff told him on the phone that the service would be one price, and when he went in, the price was a lot higher than he had anticipated. He was under a different impression of what he would pay, and disappointed by the inconsistency in price. They did fix the vehicle, but he would not be likely to recommend them.
This review was collected via phone interview by Customer Research Inc.

DB
Darren B.
New York, NY
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Darren said the business told him the inspection would take about 20 minutes but it ended up being 2 hours. Other than that the service was fine.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
New York
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Richard said the service was good. He did not have to do anything and it went smoothly.
This review was collected via phone interview by Customer Research Inc.

HG
Heena G.
New York
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Heena said this business provides really good service.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Brooklyn, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
car maintenance
The team at Automotive Express does a good job of explaining things that go wrong with a car and what to do about them. If you're just going for an inspection, it's sometimes hard to get in because they don't have many places to park cars.

AC
Asha C.
New York
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Asha said the business got her in quickly for an inspection.
This review was collected via phone interview by Customer Research Inc.

CZ
Cheryl Z.
Brooklyn, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Cheryl said the mechanic did what she had asked him to do, but the communication could have been better.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
New York
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Daniel said the mechanics fixed the issues he was having and he hasn't had any problems so far.
This review was collected via phone interview by Customer Research Inc.

GC
Glen C.
Brooklyn, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Glen said his experience with the business was good. The staff took care of him. The service was good, and when they found other problems they didn't notice before, they called him before they fixed them to get his approval.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Brooklyn, NY
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Josh said this business was generally good, but they did not follow up with his phone calls during the week.
This review was collected via phone interview by Customer Research Inc.

LC
LEVI C.
Brooklyn, NY
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
A+ service
Thanks guys, you're always available, and do the job with a smile.

BS
BRUCE S.
Brooklyn, NY
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
A rare gem in honest and efficient service!!
As a Park Slope resident, I am fortunate to have such an honest, professional and efficient auto repair shop in the neighborhood. I took my Acura MDX for maintenance service and complained about a knocking noise on braking the car since its last service (about 5 months) when the brake pads and rotors were replaced. Joe, the Service Manager, identified the problem and replaced the front rotors free of charge! Auto Express is one of those companies that places the highest importance on honesty and integrity in the way it conducts its business. The staff are knowledgeable and professional and provide excellent customer service! I highly recommend Auto Express and ABC Collision!

RH
Robyn H.
Brooklyn, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Robyn said the staff is very kind and honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 282 in total