Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

273 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


RH
Richard H.
New York
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Richard said the service was good. He did not have to do anything and it went smoothly.
This review was collected via phone interview by Customer Research Inc.

HG
Heena G.
New York
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Heena said this business provides really good service.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Brooklyn, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
car maintenance
The team at Automotive Express does a good job of explaining things that go wrong with a car and what to do about them. If you're just going for an inspection, it's sometimes hard to get in because they don't have many places to park cars.

AC
Asha C.
New York
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Asha said the business got her in quickly for an inspection.
This review was collected via phone interview by Customer Research Inc.

CZ
Cheryl Z.
Brooklyn, NY
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Cheryl said the mechanic did what she had asked him to do, but the communication could have been better.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
New York
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Daniel said the mechanics fixed the issues he was having and he hasn't had any problems so far.
This review was collected via phone interview by Customer Research Inc.

GC
Glen C.
Brooklyn, NY
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Glen said his experience with the business was good. The staff took care of him. The service was good, and when they found other problems they didn't notice before, they called him before they fixed them to get his approval.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Brooklyn, NY
Honda Civic Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Josh said this business was generally good, but they did not follow up with his phone calls during the week.
This review was collected via phone interview by Customer Research Inc.

LC
LEVI C.
Brooklyn, NY
Lexus RX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
A+ service
Thanks guys, you're always available, and do the job with a smile.

BS
BRUCE S.
Brooklyn, NY
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
A rare gem in honest and efficient service!!
As a Park Slope resident, I am fortunate to have such an honest, professional and efficient auto repair shop in the neighborhood. I took my Acura MDX for maintenance service and complained about a knocking noise on braking the car since its last service (about 5 months) when the brake pads and rotors were replaced. Joe, the Service Manager, identified the problem and replaced the front rotors free of charge! Auto Express is one of those companies that places the highest importance on honesty and integrity in the way it conducts its business. The staff are knowledgeable and professional and provide excellent customer service! I highly recommend Auto Express and ABC Collision!

RH
Robyn H.
Brooklyn, NY
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Robyn said the staff is very kind and honest.
This review was collected via phone interview by Customer Research Inc.

KI
Kate I.
Brooklyn, NY
Subaru Legacy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Kate said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

LN
LYNN N.
Brooklyn, NY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
fantastic
been going there for some time-professional, accommodating and friendly-always do a great job.

BF
BJ F.
Brooklyn, NY
Volkswagen Passat Sedan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018
NY State inspection
Very easily done. - made an appointment, brought the car over, the car was done in a few hours. Thank you Joe!

CD
Charles D.
Brooklyn, NY
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Charles said the experience went as expected.
This review was collected via phone interview by Customer Research Inc.

UN
Uddin N.
New York
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Uddin said the service was good.
This review was collected via phone interview by Customer Research Inc.

DK
Daniel K.
Brooklyn, NY
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Daniel said everything was terrific. He's very pleased with the responsiveness, attitude, knowledge and work.
This review was collected via phone interview by Customer Research Inc.

GK
GLEN K.
Brooklyn, NY
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Good and reliable service
I'm glad to have found this place. They have always taken care of whatever issue I've even when the dealer could not.

AO
Antonia o.
Brooklyn, NY
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Antonia said the service is great and she has no issues. Everything went smoothly and Joe was great.
This review was collected via phone interview by Customer Research Inc.

MM
MARY M.
Brooklyn, NY
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great Service
Automotive Express has been servicing my vehicles for over 10 years, and they’ve always done a great job. I highly recommend this place.

Displaying Review 1 - 20 of 273 in total