Automotive Instincts


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

298 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 8 days ago
Tamica W. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tamica said this business is fine. She had no problems.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/03/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Jasmin S. on 04/11/2018
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Jasmin said the staff did a good job. She stated she felt like they could have done it faster.
Vehicle: Mitsubishi Mirage
Category: Service
Service Date: 04/06/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
John F. on 04/07/2018
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John said the service was easy and he was in and out. Everyone was nice and friendly.
Vehicle: Nissan Versa Note
Category: Service
Service Date: 04/02/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
David G. on 04/06/2018
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David said they were very helpful, timely and professional.
Vehicle: Jaguar X-TYPE
Category: Service
Service Date: 03/27/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Clayton S. on 04/06/2018
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Clayton said he would recommend this business.
Vehicle: INFINITI M35
Category: Service
Service Date: 03/19/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Courtney W. on 04/06/2018
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Courtney said they listened as to what was wrong and they provided the information needed. The battery died, they were really swift on getting the service done in a timely manner and it wasn't that expensive.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/26/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Cathy B. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said she would recommend the business for service.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/28/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Kyle Y. on 04/03/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kyle said he loves the customer service. The employees are very helpful and friendly. However, a lot of times he has gone in to get something checked with his vehicle because it keeps turning off and then starts running again, out of nowhere. The employees had no clue what was wrong and thought everything was fine, but he had to return because the same issue kept occurring. He would recommend the business, because he believes his situation was just a bit complicated.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 03/17/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Eddie G. on 04/03/2018
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Eddie said this business did a good job, overall. He is a repeat customer.
Vehicle: Ford F-150
Category: Service
Service Date: 03/14/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Elaina T. on 03/30/2018
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"Awesome customer service"
Never disappointed with customer service or any of the services performed. 1 word - QUALITY!
Vehicle: Kia Forte
Service Date: 03/24/2018
Review Created: 03/30/2018 04:29 PM
Donna G. on 03/30/2018
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"Friendly and Honest "
I wouldn’t go anywhere else!!
Vehicle: Ford Focus
Service Date: 03/19/2018
Review Created: 03/30/2018 04:17 PM
Dianna W. on 03/30/2018
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"Best mechanics by far"
I love this place. They get you in and out in a decent amount of time. Not too expensive either. I will definitely recommend them to my family and friends.
Vehicle: Dodge Avenger
Service Date: 03/27/2018
Review Created: 03/30/2018 04:32 AM
Daniel A. on 03/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said the staff talked to him nicely. They did everything and called him to pick up his vehicle. They had really nice customer service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Michael M. on 03/19/2018
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"They make me feel like I’m getting a good deal for my money worth"
Do very good work on my vehicles
Vehicle: Cadillac STS
Service Date: 03/17/2018
Review Created: 03/19/2018 05:27 PM
Gordon S. on 03/17/2018
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Gordon said the business provided good service and he didn't have any problems.
Vehicle: Saturn SC 2dr
Category: Service
Service Date: 03/12/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 03/15/2018
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"Knowledgeable technicians, great service."
I've been going here for over 4 years now and I've never been disappointed with the service, reliability and knowledge of the technicians. Time and time again I've come away spending less money than I expected. Their diagnoses are spot on. They know what they're doing. No guess work ever.
Vehicle: GMC Sierra 1500
Service Date: 03/12/2018
Review Created: 03/15/2018 07:58 PM
Tom T. on 03/13/2018
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"Great Place"
Have used their services for years. Always satisfied.
Vehicle: Buick Encore
Service Date: 03/07/2018
Review Created: 03/13/2018 10:41 AM
Joshua L. on 03/13/2018
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Joshua said the employees are very straight forward, prompt with their service, and are good people to work with.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/08/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Anthony F. on 03/07/2018
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Anthony said the service provided by the business was completed in a timely manner.
Vehicle: Lexus GS 300
Category: Service
Service Date: 02/17/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
John C. on 03/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said he took his vehicle in for a brake job. It took the facility 18 hours to do it, but he was happy with the results.
Vehicle: Chevrolet Sportvan
Category: Service
Service Date: 03/03/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 298 in total