Automotive Specialists is a family owned and operated business located out of Tacoma, Washington. Since our beginnings in 1990, we have made it our mission to provide honest, affordable and quality services. We are a 12 bay service center with top tiered technicians who perform detailed and dependable work.
We specialize in servicing
Automotive Specialists is a family owned and operated business located out of Tacoma, Washington. Since our beginnings in 1990, we have made it our mission to provide honest, affordable and quality services. We are a 12 bay service center with top tiered technicians who perform detailed and dependable work.
We specialize in servicing cars, trucks, and SUVs, as well as motor homes and commercial fleet vehicles. It is the utmost importance to us that you receive top of the line automobile repair and get back safely on the road!
Honest, Affordable, Quality Care from our Family to Yours!
Family First!
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With the distance between us, I had to find a mechanic remotely to repair the damage. Despite the challenge, Automotive Specialists rose to the occasion in a remarkable way. After my daughter sent them an underbody photo of the damage, they promptly responded with a best guess estimate for the repair. What impressed me most was that their estimate aligned closely with the figure provided by our trusted local mechanic, even without physically inspecting the vehicle.
Throughout the process, Automotive Specialists remained incredibly responsive and transparent. Despite the distance, they were proactive in communication, never leaving us hanging or in the dark. This level of professionalism and attentiveness was a breath of fresh air amidst the stress of dealing with car repairs from afar.
What truly sets Automotive Specialists apart is their honesty and commitment to fair pricing. They could have easily capitalized on our situation, but instead, they honored their initial estimate, even obtaining one necessary part from leftover materials at no extra charge. This level of integrity is rare and deserves commendation.
Furthermore, they went above and beyond by offering to send a driver to pick up my daughter from school so she could retrieve the repaired car. This level of customer service exceeded my expectations and solidified my trust in their establishment.
When my daughter returned home, the car ran flawlessly, just as it did before the repair. No check engine lights, no strange sounds—just reliable performance. Automotive Specialists not only delivered quality workmanship but also peace of mind.
If I were a resident of the Tacoma area, Automotive Specialists would undoubtedly be my go-to for all automotive needs. Even from a distance, they've earned my loyalty, and I would highly recommend them to anyone in need of honest, reliable service. Thank you, Automotive Specialists, for going above and beyond to take care of us during a stressful time.