Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

379 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


VK
VALERIE K.
Raleigh, NC
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
GREAT Service!
Thank you for fixing Amanda's truck. Truck would not turn off. Took it up to your place and you fixed it in about 2 hours. Thank you for the GREAT service! Will be back for future "problems"

D
Dave .
Raleigh, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Dave said they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

MB
MICHELLE B.
Raleigh, NC
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Always looking Out for my best interest in my pocketbook
Always looking out for my best interest and my pocketbook love you guys. Thank you for being such an honest person that actually know what they’re doing I would recommend my family friends and coworkers

HT
Horace T.
Raleigh, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Horace said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Raleigh, NC
Ford Expedition EL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Michael said the business is really good. He stated their communication could use some improvement by getting Michele some help.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Raleigh, NC
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Bruce said that he has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

KD
KIRSTEN D.
Garner, NC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
High Quality Service!!
As always excellent service from Tim and his staff. We came first thing in the morning to have our brake pads/rotors changed. I was happy with the price for the quality parts used. It didn't take long at all and we enjoyed a cup of coffee and the news while we waited. Would definitely recommend going here to get a real professional diagnostic, great parts, oil changes, etc

CD
Chuck D.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Chuck said that the place is the best. Tim runs a top business, and has the best people working there. Chuck stated he is a customer for life.
This review was collected via phone interview by Customer Research Inc.

RL
ROBERT L.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Understood why my car battery was bad when AAA couldn't figure out why
Stands by a 3 year full replacement battery guarantee.

KS
KIM S.
Raleigh, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great service
Tim is always available when I need service and fast.

GN
Gerome N.
North Carolina
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Gerome said he noticed that after the vehicle was serviced the air conditioning is seizing up.
This review was collected via phone interview by Customer Research Inc.

NE
NELSON E.
Raleigh, NC
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
I'll definitely return here.
The Automotive Trauma Center was recommended to me and I'm glad I listened to the person who recommended Tim's business! I will continue to have my car serviced here. Why?? Great service, honest business practices, very reasonable prices, friendly staff.

JS
JEFF S.
Wake Forest, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Rotors/Pads Jeep
Heard issue with rear tires...needed new rotors and pads. Carolina M&B got me in right before the storm and was able to have all work completed by 2pm. As always Tim and Reggie were excellent. Thank you

BM
BOBBY M.
Rolesville, NC
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great service
I had my car there more than once and each time they found out what the problem was and they corrected it. I prefer Auto Trauma Center over the dealership not just for the price which is but because of the great service. I highly recommend this car repair shop.

GW
Gregory W.
Raleigh, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Excellent Service
Very nice and got me in fast to fix my brakes. Cost was exactly what was quoted. I felt the service, time to do the repair and ease of talking to staff was excellent. Will recommend to friends and do business with them again.

TH
Thomas H.
North Carolina
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Thomas said the employees did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

AA
Andy A.
North Carolina
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/08/2018 Category: Service
Andy said the technicians were not able to diagnose what was wrong with his vehicle. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Frank said, this business is professional and they fix his vehicle right every time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Excellent
Excellent service !

DG
DEIRDRE G.
Raleigh, NC
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Consummate Professional...
Tim is quite knowledgeable and thorough. I appreciate his attention to detail. I trust that when he has my car, it's in good hands.

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