Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

356 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


TJ
Tammy J.
North Carolina
Toyota RAV4
Verified
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07/19/2018 Category: Service
Tammy said that she received excellent value at the place.
This review was collected via phone interview by Customer Research Inc.

JS
JEFF S.
Wake Forest, NC
Jeep Wrangler
Verified
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07/17/2018
Exceptional service
Tim is simply outstanding. My Jeep was having electrical issue, since I had just replaced my battery within the last year, never expected it to be the battery. Technician found battery at less than 5 %, once Tim found out I had just purchased the battery from Advance Auto parts, he took care of notifying the battery company. They wanted him to bring thebattery back to the store but he was able to get them to get a new battery and they would pickup the dead battery. ATC had my Jeep back to me within 24 hours. Thanks Tim!

HS
Hartmut S.
Raleigh, NC
Chevrolet Suburban
Verified
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07/16/2018 Category: Service
Spoke with Marion. She said the staff were really experts in what they do, the staff was friendly and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CP
CLAYTON P.
Raleigh, NC
Ford F-150
Verified
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06/20/2018
Perfect Service
Automotive Trauma Center is the best repair shop I have been to in a long time. Tim is very professional and knowledgeable. He takes pride in his work and it shows with each visit. Automotive is the only service center that will work on any of my vehicles.

CH
CHRIS H.
Subaru Forester
Verified
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06/07/2018
Best Place to Get your Car Fixed!
I have never had a bad or even slightly unpleasant experience here. Everyone working is always so helpful and they genuinely want to help you out. My car is older and has had lots of issues arise due to its age and Tim has always been very upfront and honest about what's going on with my vehicle. They have done great work on my car and I always recommend this place to my friends.

Verified Customer
Jaguar S-TYPE
Verified
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05/29/2018
Tech Savvy Prompt Courteous Service
These guys know what they are doing. Excellent Diagnosticians. Thorough Reasonable.

LF
Lakeicia F.
Raleigh, NC
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Lakeicia said the staff were open and honest about everything. The prices were reasonable and the staff were very nice people.
This review was collected via phone interview by Customer Research Inc.

FM
Fifi M.
Knightdale, NC
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Fifi said the team is great . The owner is awesome. They do a good job and treat customers like they are family.
This review was collected via phone interview by Customer Research Inc.

VN
Victor N.
Wendell, NC
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Victor said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JA
Jessica A.
North Carolina
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jessica said the staff is always nice and they try to help her out.
This review was collected via phone interview by Customer Research Inc.

AA
Anthony A.
North Carolina
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Anthony said that the staff at the facility made a diagnosis that the costly repair he was expecting was not necessary and he appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

RW
RUSSELL L. W.
Knightdale, NC
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Truestworthy
Been taking care of my cars for years great service no issues. Trust what time says, they can fix anything.

JB
John B.
North Carolina
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
John said the service was good. The prices were fair.
This review was collected via phone interview by Customer Research Inc.

CD
Chuck D.
North Carolina
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Chuck said they are honest and they do what the say. They don't over charge and they do quality work .
This review was collected via phone interview by Customer Research Inc.

JR
Juan R.
Raleigh, NC
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Juan said the staff provided good service, that was completed well, and they did what he asked of them.
This review was collected via phone interview by Customer Research Inc.

LJ
Leroy J.
Cary, NC
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Leroy said, this business has great customer service and they gave him a very honest opinion and they were helpful.
This review was collected via phone interview by Customer Research Inc.

C
CELEST
Raleigh, NC
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
my go-to for my collection
Tim is great. I have a collection of cars and he is fast, reasonable and honest. What more could one ask for??

RD
RUA D.
Honda Civic Cpe
Verified
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03/26/2018
Customer Service was outstanding!!
These are the most honest and hard working mechanics. They are always very thorough, reliable, consistent, and exactly what you are looking for an auto shop.

JB
Jewel B.
Rolesville, NC
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Jewel said they were great and helpful.
This review was collected via phone interview by Customer Research Inc.

MC
Moriah C.
North Carolina
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Moriah said she liked Tim. He was very informative.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 356 in total