Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

2789 Reviews

ReScore Reviews™ (96)

ReScore
Overall Rating 4.593753/5Overall Rating 4.593753/5Overall Rating 4.593753/5Overall Rating 4.593753/5rating 4.593753
Original
Overall Rating 2.208337/5Overall Rating 2.208337/5rating 2.208337rating 2.208337rating 2.208337
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JA
Jayachandra A.
Suwanee, GA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
Good Service
its my first service this location. happy with it.

Verified Customer
Jefferson, GA
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Call first
Call for an appointment

DC
David C.
Dacula, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Quick and easy
Quick an easy service. The tech got me in and out and even helped me use a coupon I had that wouldn't come up on my phone right. No complaints.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/19/2018

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Gainesville, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Awesome Service!!
Service was amazing as always!! Can’t praise anymore than I already do. Thank you to everyone at Hyundai!!
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/19/2018

Thank you for your amazing feed back.
I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Buford, GA
2012 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great
Fast and helpful
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/19/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Martin, GA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Add missing part on new car
Part was not in stock on arrival. Had to return later
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/19/2018

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Atlanta, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great Experience
I was helped as soon as I walked in. I had a great experience with Jodi. She was very helpful and friendly. I did not feel forced into anything.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/19/2018

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Dacula, GA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
Spence got me in, got my air fixed under warranty, and got me back on the road again! Great service!
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/18/2018

Thank you so much for your awesome feed back, We are glad that Spence was able to assist you.
I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Gainesville, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
Everyone was very friendly, service was excellent and overall it was a good first visit. I would go back for future visits.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/18/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


SR
Sergio R.
Buford, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Attention
very friendly staff's attention
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


JB
Joy B.
Sautee Nacoochee, GA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Routine service
My car was serviced in timely manner, staff was helpful and polite.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


RA
Richard A.
Woodstock, GA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Very good experience
They performed under warranty work and I got a loner car for 5 hour to do my job and everything was free
Best dealer so far ahead of Barrett parkway or Roswell dealerships
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

Thank you so much for your amazing feed back.
I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


PT
Perisha T.
Buford, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Harrison was great!
Harrison was great . He was kind, friendly, knowledgeable and showed patience while answering all of my questions. I am a 1st time Hyundai owner and I will definitely be back.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

Thank you so much on your amazing feed back on Harrison, I will be sharing this with Harrison and my Service Team. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


DD
Deborah D.
Buford, GA
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hyundai Mall of GA Service Visit
Spence was great and took the time to help me understand why the services were needed.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


TM
Tara M.
Buford, GA
2014 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
The people
The people are friendly, patient and honest. I have been going here for 4 years and I wouldn't think of going some place else!
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/17/2018

Thank you so much for your amazing feed back.
I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


KR
Kenneth R.
Snellville, GA
2014 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
expert customer service
Thanks Spence you made my day. see you next trip
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/14/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


ST
Stephen T.
Woodstock, GA
2013 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Outstanding top quality service; just takes awhile
Routine maintenance may take considerably longer here than at other facilities but at least the quality is at the top. They will continue to get my business.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/14/2018

Thank you so much for your amazing feed back.
I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


DS
David S.
Sugar Hill, GA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Completely Satisfied
Dustin Nelson and his teams at Autonation Hyandai really go above and beyond. Spence Westbrooks my service tech has been in the business for over 27 years. He truly went above and beyond to make sure my needs were taken care of. He followed up with often during the service visit. He is an expert in all models of Hyandai. You can’t go wrong bringing your Hyandai here for service. I will defiantly be back soon!!!
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/14/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

SPENCE W. from AutoNation Hyundai Mall of Georgia responded on 09/14/2018

Thank You for the kind words i look forward to helping you on your next visit


RR
Rose R.
Lawton, OK
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great service
Very polite and detailed
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/12/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA


Verified Customer
Suwanee, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service at Autonation
Enjoy the quick and friendly service.
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/12/2018

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA