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Review for AVC Auto
Patrick P. on 05/31/2016
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"never again"
my brother brought his car in to get the air conditioning fixed in july 2014, they were told the compressor was replaced and the cost was over $500.00. the air was cold for the 2 months used that year. the following summer the air was turned on the it wasnt working. they took it back, she got a loaner car to get to work. they pick the car and the owner stated there was nothing wrong with the car. the air was miraculously working. now this year they turn the air on and again not working. they contact the owner again and was treated horribly and stated he has no record of them ever being a customer. my sister in law was so upset she called the owner to discuss this. he insisted that he never worked on their car and has no record of them bringing their car in. my brother is on disability and paid almost $600.00. Chuck then insisted he replaced the relay not the compressor. then he said. it would be 1500.00 to replace the compressor. after some research the cost of a relay is $12.50, and a new compressor with 2 year warranty cost $289.00 at autozone. in conclusion, the owner chuck was smug, patrionizing and a complete jerk. after all of this he offered to take a look at the car, this company will never get their business again and will be more than to spread the word.
Service Date: 07/24/2014
Review Created: 05/31/2016 09:21 AM
Chuck L. at AVC Auto responded on 06/01/2016

It is hard to win an argument with an intellegent group of people. It's impossible to win an argument with a group of morons. (Abe Lincoln) so that being said, how about the facts? 7/2/"14" repair was made total bill $472.84 $98.10 was for emmisions diagnostics (declined repairs) total repair $374.74 not over $500 or close to $600 diagnostics & pinpoint testing, faulty Mc-Control relay repaired & A/C serviced. One year later 2015 no repairs were made. We let GOD perfom miracles. I did not say we never worked on vehicle. I also treated Pat & Linda respectfully. Have never met or talked to author Mary of this ridiculous attack on AVC Auto. I will not take any more of this.

Chuck Lemasters
ASE Certified Master Technician & Service Advisor