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Ayer Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(89 Reviews)
84
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
84
Net Promoter Score ®

Business Details

About

Ayer Auto is by your side whenever you need general service maintenance, collision repair, or vehicle replacement. Our technicians are ASE certified, and our facilities are equipped with necessary OEM qualified equipment. We adhere to all factory specifications and service recommendations on any repair completed. Ayer Auto is by your side whenever you need general service maintenance, collision repair, or vehicle replacement. Our technicians are ASE certified, and our facilities are equipped with necessary OEM qualified equipment. We adhere to all factory specifications and service recommendations on any repair completed.

Categories
Auto Maintenance, Collision Repair, Car Dealer
Contact
(802) 476-6977

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
10 W 2nd St Barre, VT 05641
Ayer Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(89 Reviews)

CC
Carrol C.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2024
verified customer Verified Customer
0
Very dissatisfied and disappointed
Brought my car in on Friday morning. Received a call late morning telling me it needed more work than I had anticipated. Gave my approval to have the work done. Had not heard back and called at 4:15 only to find out that you were closed. I left a message and received a call back telling me I could pick up my car after 9 am on Saturday. Paid in full over the phone. At 9:45 Saturday morning when I arrived, no one was there and I did not see my car. I left a message and have not heard from anyone. It’s the weekend and I am without a car. Need I say more?
David A. from Ayer Auto Service responded on 03/04/2024 11:27 AM

Carol, we apoligize for the misunderstanding of your vehicles location. When we spoke Friday I informed you your vehicle would be at our West Second Street location for repairs and not the Maple Ave location were you dropped it. Friday when you called and paid your bill Kathy reminded you your vehicle would be at the West Second Street location, not at Maple Ave. Again we apologize for the inconvience.

Ayer Auto Service

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