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Back Country Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(46 Reviews)
72

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
72
Net Promoter Score ®

Business Details

About

We are family ran and own business we strive for customers saftey. We are family ran and own business we strive for customers saftey.

Categories
Auto Maintenance, Car Maintenance, Oil Change
Contact
(907) 315-4839

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Alaska
1025 N Lucus Road Wasilla, AK 99654
Back Country Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(46 Reviews)

KR
Kesar R.
Willow, AK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2026
verified customerVerified Customer
Category: Service
Kesar said he dropped his vehicle off, they knew the issue but they didn't check any issues that were leading up to the main issue. It took a week to get the part for the immediate issue, but they then found out there was the secondary issue, and it took 3 more weeks to get that fixed. They did take the steps to diagnose things properly. They're nice there and if he really needs them, they have him.
Recommended
The Team at B. from Back Country Services responded on 04/15/2026 09:41 AM

We appreciate your feedback regarding your recent experience with our services. It is concerning to hear that the initial diagnosis did not fully address the underlying issues, leading to an extended repair timeline. We strive to provide thorough assessments to prevent such occurrences. It is reassuring to know that our team demonstrated professionalism and courtesy throughout the process. Your insights are valuable, and we will use them to improve our procedures for future visits. Thank you for your business and for sharing your experience.

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