Balise Collision Repair - Springfield

Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

105 Reviews

96% Would Recommend
Latest Review 8 months ago

Reviews


KS
Kobi S.
Longmeadow, MA
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2018
Poor workmanship!
They get the one star thanks to the people working in the front office. The people that worked on my car should be all firef, starting with their manager. This os the poorest quality of work I have ever encountered. After bringing the car back 6 times I just gave up. I will not bring back my car to this shop again.

BD
Brittany D.
Indian Orchard, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
Great customer service and repairs
The receptionists and geico representative I worked with were great. Kind, explained things well. I liked that I got a folder with all the people and their contact info given to me when i dropped the car off. They washed my car, the repairs were great I would reccomened. I also got a rental car which was there all set for me to go. Just an overall great experience.

RT
Rob T.
South Windsor, CT
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/20/2016
Awful nightmare experience
Awful nightmare experience where my brand new vehicle I brought to balise was left out in the Rain Friday into Saturday with no front windshield and now I may have electronic and rust damage . Waited 2 months for the windshield and was lied to time after time . Ended up costing me a lot of out of pocket money for rental car and missing work dealing with this awful experience . Whatever you do ....... Do NOT ever bring any vehicle to Balise . They have lied to me and tried to cover up there negligence .

KT
Kate T.
Longmeadow, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016
Awesome service
My new car had been in a 'fender bender" w/ $800 worth of damage and also had a dent in the rear fender from someone backing into me. Suffice to say i was not paying the deductable etc to have expensive repairs. I asked that the shop" clean it up" as best they could. WOW! What a great job they did! Honestly, if you were not looking, you would never know I had been hit. It was like a miracle. I was one happy camper! Thanks Guys!

NA
Nathaniel A.
Dodg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2013 Category: Collision
Quality superseeds beyond.
This review was collected via phone interview by CSi Complete

RT
Robert T.
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013 Category: Collision
The were very good.
This review was collected via phone interview by CSi Complete

SS
Steven S.
Nissan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2013 Category: Collision
I was very happy with the price and quality.
This review was collected via phone interview by CSi Complete

MM
Michael M.
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2013 Category: Collision
Everything was done on time.
This review was collected via phone interview by CSi Complete

DH
Danielle H.
Jeep
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2013 Category: Collision
I had to bring my car back.
This review was collected via phone interview by CSi Complete

JD
Jason D.
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2013 Category: Collision
They are wonderful,nice and everything.
This review was collected via phone interview by CSi Complete

MT
Monica T.
Hond
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2013 Category: Collision
Manager,Ted was personable.He kept me up to date and didn't rush me off the phone.
This review was collected via phone interview by CSi Complete

KA
Kenneth A.
Lexu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2013 Category: Collision
I always had good luck with them.
This review was collected via phone interview by CSi Complete

DF
David F.
Gmc
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2013 Category: Collision
I thought the repairs were expensive.
This review was collected via phone interview by CSi Complete

YF
Yashira F.
Lexu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2013 Category: Collision
I was refer to the collision center by an employee there who sold me the car.He took good care of me as well as the body shop did to.
This review was collected via phone interview by CSi Complete

JM
June M.
Dodge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2013 Category: Collision
Did a awesome job.
This review was collected via phone interview by CSi Complete

CM
Carlos M.
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2013 Category: Collision
Nice to me , no hassled , no waiting.
This review was collected via phone interview by CSi Complete

CW
Charmaine W.
Honda
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/02/2013 Category: Collision
Paint not matching.
This review was collected via phone interview by CSi Complete

OE
Olive E.
Linc
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2013 Category: Collision
I believe in Balise.I'v always had good service there.
This review was collected via phone interview by CSi Complete

LH
Lavalley H.
Chev
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2013 Category: Collision
Nice people and good work.
This review was collected via phone interview by CSi Complete

MD
Michele D.
Suba
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2013 Category: Collision
They were polite and knowledgable.Took care of the paper work ,it was an insurance claim.
This review was collected via phone interview by CSi Complete

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