Barrett's Collision County Line

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

20 Reviews

100% Would Recommend
Latest Review over 3 years ago

Reviews


MS
Michael S.
Yelm, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015
Awesome friendly people.
This is my third experience with this collision repair center. I am very impressed with the service I received. The staff is knowledgeable and friendly

BH
Bruce H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2013 Category: Collision
Spoke with Nancy. She said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

TJ
Tamara J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013 Category: Collision
Tamara said they were really good on communicating with her. They explained it and handled everything. This business provided really great customer service along with it being fast. Overall, this is a great business.
This review was collected via phone interview by Customer Research Inc.

SP
Shelby P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013 Category: Collision
Shelby said her husband was impressed with how nice the staff was, the quality of the work and how they followed-up after the service.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013 Category: Collision
Michael said he is very pleased with the quality of the work performed by the business.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2013 Category: Collision
Daniel said this business was efficient, the job was done on time, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2013 Category: Collision
Justin said the business did really good work.
This review was collected via phone interview by Customer Research Inc.

IO
Inger O.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2013 Category: Collision
Spoke with Dave. He said they did a great job. He has recommended this business to many others.
This review was collected via phone interview by Customer Research Inc.

SZ
Sonia Z.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2013 Category: Collision
Sonia said the business was on time and very professional. Her experience was smooth and the repair turned out better than she expected.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2013 Category: Collision
Susan said this business did an awesome job on her vehicle. She is very impressed with the work and their customer service.
This review was collected via phone interview by Customer Research Inc.

CW
Cory W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2013 Category: Collision
Cory said his vehicle was done on time.
This review was collected via phone interview by Customer Research Inc.

EK
Erin K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2013 Category: Collision
Erin said there were no issues with the business.
This review was collected via phone interview by Customer Research Inc.

CW
Chadley W.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2013 Category: Collision
Chadley said they did a pretty good job, but it is back at the business because it looked like there was a dent on the bumper, but it is out of alignment. He is looking for resolution.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Collision
Lee said everything was done well and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Collision
James said the staff was very courteous and very trustworthy. The staff provided an honest level of repair services and support for his vehicle. It was the best customer service he has ever encountered in any industry. The repair service was completed one day earlier than promised. He would absolutely recommend the business for repair services. It was an amazing experience under unfortunate circumstances. The staff made everything better than expected.
This review was collected via phone interview by Customer Research Inc.

SP
Sharon P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2013 Category: Collision
Spoke with Leland. He said he was very pleased. The work was excellent, the customer service was good and the staff was very pleasant. He was very impressed with how they kept him informed and is very appreciative of their service.
This review was collected via phone interview by Customer Research Inc.

PT
Pamela T.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2013 Category: Collision
Spoke with Guy. He said these businesses are all pretty much the same. Everything was fine. He said Pamela did not say anything negative.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2013 Category: Collision
Terry said this business did a fantastic job. They were dependable and the work was done right the first time.
This review was collected via phone interview by Customer Research Inc.

RA
Raymond A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2013 Category: Collision
Raymond said the business did a great job, but his left headlight is leaking and he has contacted the business about the issue. He said he will bring his vehicle back to the business to have the light replaced soon.
This review was collected via phone interview by Customer Research Inc.

KJ
Kassandra J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2013 Category: Collision
Kassandra said she had a great experience with this business, but she had to take her vehicle back because there was a part that wasn't tightened properly, which caused her vehicle to stall and left her stranded on the freeway. She was able to get the vehicle back into the business that night and she got it back the next day.
This review was collected via phone interview by Customer Research Inc.

Displaying all 20 Review