Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1059 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 8 days ago

Reviews


JH
JOE and SANDRA H.
Independence, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
2008 Nisan Altima Oil Change
Both Garry and Sonya greeted me when I walked in. It is always such a friendly atmosphere. Although there for an oil change, I had some questions about lights and other items. Garry said he would check everything out on my list and let me know when they were finished. Garry and the whole team checked over the car as if it was one of their own, and pointed out several things that need to be done. I will be scheduling at Barr's all our future work because we trust them so much.

PY
Patty Y.
Independence, MO
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Patty said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
SUE AND TONY H.
Independence, MO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2019
service
fast efficient service

SL
SUSAN L.
Independence, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Awesome (as always)
I would not have my car repaired or serviced anywhere else. I've been a customer for over 15 years and always been given honesty, reliability, knowledge, and pleasantness. Who could ask for anything more?

HL
HECTOR L.
Independence, MO
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Change Oil
Everything was excellent, thank you

AG
ANDY G.
Kansas City, MO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Another fine job
Always take my vehicles to Barr’s for service and repairs. As always it was done well and in timely fashion.

RH
Richard H.
Raytown, MO
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Richard said they're the best. He's been with them since 92. They have always been the best. That's why he keeps with them. They know what they are doing and they are honest.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Kansas City, MO
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Richard said they are always friendly and have the answers for the questions he asks. He said he has never had to take his vehicle back.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Independence, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Dale said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

DA
Donna A.
Independence, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Donna said she has taken her vehicle to this business for years. They are good to work with and have always done a good job.
This review was collected via phone interview by Customer Research Inc.

CB
CHRIS B.
Independence, MO
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Only what needs to be done
Barr’s will not try to sell you service that’s not needed. They are honest and skilled. The job will be done right or they’ll make it right.

JL
Jim L.
Sugar Creek, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Jim said the service was good. His appointment was right on time, they explained everything and they finished his vehicle when they said that they would.
This review was collected via phone interview by Customer Research Inc.

PB
PETER B.
Independence, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great Repair, Reasonable Price
Gary and the crew were able to get our car in and worked on in a short turn around keeping us from having to get a rental car. Sonja in the office is always nice and friendly.

MB
MELINDA B.
Independence, MO
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Routine Maintenance
As always, Gary did what I needed in a timely manor. I can count on Gary fo look for any possible issues and bring them to my attention

RH
Richard H.
Independence, MO
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Richard said he has a question about the cost of the battery he purchased and the warranty. He went on line on Sunday and no one has gotten back with him.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Independence, MO
Suzuki XL-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Steve. He said they were able to get him in quickly.
This review was collected via phone interview by Customer Research Inc.

JV
JERRY V.
Independence, MO
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Great personal service
Barr's is the only place we'll take our cars. Great service, friendly people and trustworthy mechanics.

BM
BRYAN M.
Independence, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Kindness is always at the door!
Everyone is super respectful and got things done quick

DS
David S.
Independence, MO
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
David said the service is quick. They didn't charge him the full amount even though it was another facility's fault that he had the problem. He said they always explain what is wrong.
This review was collected via phone interview by Customer Research Inc.

LS
LLOYD S.
Independence, MO
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great Experience as Always
My wife's car would not give out heat when she turned it from a/c to heat the first time this winter. Gary quickly diagnosed the problem and had it fixed, and for a very reasonable price. I needed to leave it in over night and he said he would try to get it out on Friday before the weekend, but it might take until Monday. However , they got it fixed on Friday afternoon before they closed and my wife was very happy to get her car back for the weekend. The charge was even less than we expected. Once again, they were very dependable and got it right the first time. What more can one ask, and how could I not give them 5 stars, as always

Displaying Review 1 - 20 of 1059 in total