Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1123 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


BB
BART B.
Independence, MO
Oldsmobile Silhouette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2019
You charged less than your quote
You could have done a little better in keeping me informed of the whereabouts of the part that was "lost in transit" as I was told.

GM
GARY AND BRENDA M.
Independence, MO
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Great customer service and very honest.
We take all three of our vehicles to Barr's for service. Staff provides great customer service, friendly and shows the customer respect. Barr's is NOT one of those business that try to up sale or do any additional work calling and discussing the problem and repair prior to asking for approval. If you ask for a tire rotation and you need new tires instead Garry will be honest with you.

MR
Mike R.
Missouri
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Mike said he has been a customer for a long time and they are real good people.
This review was collected via phone interview by Customer Research Inc.

CS
Cato S.
Independence, MO
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Cato said this business has the best honest mechanics he has ever met.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Independence, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Donna said when she calls this business for an appointment, they honor her appointment time. She said when they find something wrong with her vehicle, they are good about calling her. She also said Gary is good at explaining anything she has questions about and he is honest.
This review was collected via phone interview by Customer Research Inc.

DB
Donna B.
Independence, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Donna said when she calls this business for an appointment, they honor her appointment time. She said when they find something wrong with her vehicle, they are good about calling her. She also said Gary is good at explaining anything she has questions about and he is honest.
This review was collected via phone interview by Customer Research Inc.

AG
ARGEL G.
Independence, MO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Inspection
It was time for the truck to have its state inspection. The few issues were communicated clearly and what the options were. Everything was resolved timely and we were on our way.

HL
HECTOR L.
Independence, MO
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Change the Oil
Everything was excellent, thank you.

RB
RENEE B.
Independence, MO
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Honest Shop - That’s Barr’s!
Garry has an honest shop. He goes above and beyond for his customers.

He also has MANY returning customers, so that speaks volumes!!

Honesty + excellent customer service = HAPPY CUSTOMERS!!

That’s Barr’s Auto!

JH
JOE and SANDRA H.
Independence, MO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
2008 Nisan Altima Oil Change
Wow, making an appointment with Sonya was so easy, and our whole experience was great. Garry and his crew went over the whole car and found a few items that needed watching. Also, they noticed a few bulbs out in the back of the car - who ever notices those until it's too late!, and with an oil change, we're off! Thanks for protecting our car, and our investment in it, as if it was your own!

JE
JOHN E.
Sugar Creek, MO
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Price great
The lady at the desk, ( forgive me for not remembering name ) was very nice. Office was clean and so was the shop. Garry, the owner was very knowledgeable when it came to my transmission. Great service, fast and dependable and beat other prices out there. Only one thing I don't agree with. The Tow company they recommend, I would not recommend. They were very high for towing my car just 2 miles down the road to Barrs Auto. $85 !!! Not what I expected price wise. Other than that, I WILL RETURN for other service.

KB
KIMBERLY B.
Independence, MO
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Very friendly people.
Gary is detailed and to the point about the service on your vehicle. The prices are affordable and the place is very clean in the waiting area.

DB
DAVID B.
Independence, MO
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Repair on truck
Very knowledgeable, professional. On time fulfillment and honest. Overall, great experience.

CG
Clara G.
Independence, MO
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Clara said the business is very honest, polite and does a good job.
This review was collected via phone interview by Customer Research Inc.

PF
Pat F.
Bates City, MO
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Pat said the employees did an excellent job and were very informative.
This review was collected via phone interview by Customer Research Inc.

GB
GLENDA B.
Independence, MO
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Good experience, thank you!
Good experience... thank you!

TR
TRENT R.
Independence, MO
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Excellent
Garry does a great job working on trucks. Brought our GMC in for work and did an excellent job diagnosing and fixing our problems.

SL
SUSAN L.
Independence, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Saved me some money
I hit something in the highway and my car was making a terrible noise. Barr’s technicians saved me money by repairing the broken piece instead of replacing it. Honest. Reliable. Reasonable pricing. I never go anywhere else.

AB
ALAN B.
Kansas City, MO
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Tune up engine light repair
The staff was friendly and helpful went in for a tune up and Deon checked the computer and fixed the problem with engine light coming on that other garages were afraid to touch because the thread was stripped on the bolt

WF
Wayne F.
Independence, MO
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Wayne said the business has good fairness of work and price, they have quick diagnostic and accurate diagnostic, and what more can he say for them.
This review was collected via phone interview by Customer Research Inc.

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