Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1189 Reviews

99% Would Recommend
Latest Review about 5 hours ago

Reviews


JB
JUDY B.
Mechanicsville, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
It is not just the automobile but the customer
very accommodating. do their best to work your repair around your schedule.

CJ
CAROL J.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
State Inspection, oil change, and tire rotation
I came in for the work and it was all completed in about 30 minutes. I was reading thinking it would be an hour and instead it was just 30 minutes. Two mechanics worked together on my car. Awesome!

KP
KEN P.
Mechanicsville, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
New Tires
Gave me competitive pricing and installed them quickly.
Very satisfied.

RR
Ray R.
Mechanicsville, VA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ray said the service was quick and professionally done.
This review was collected via phone interview by Customer Research Inc.

JF
JOE F.
Mechanicsville, VA
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018
Anns car
Not to great, you folks don't want to work on the Merccedes--Benz, except for oil changes.
U ask me so I told you.
Joe Fowler.

HC
H.d. C.
Mechanicsville, VA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
H.D. said he had good customer service.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Mechanicsville, VA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Chris said that the place was really quick, helpful and he will be back soon.
This review was collected via phone interview by Customer Research Inc.

EL
Ernie L.
Mechanicsville, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ernie said he has been going for a while.
This review was collected via phone interview by Customer Research Inc.

LM
Leanne M.
Mechanicsville, VA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
LeAnne said she has been a customer of this business for a long time. She trusts them and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TH
TRAVIS H.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great service
Todd and his wife are excellent. Todd recommended work needed for my vehicle at a great price. Thanks for caring. I will definitely be back!

DF
Doug F.
Mechanicsville, VA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Spoke with Doug's wife. She said she walked in this business during a confrontation between a worker and the owner and she stated she felt it should not have been done in public. Other than that, the work was done fine.
This review was collected via phone interview by Customer Research Inc.

CJ
CAROL J.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018
New battery
I brought my car in to have a new battery put in. Todd explained why they hadn't found an issue with the battery earlier in the week when I brought the car in for a 200,000 mile check up. He also explained the cost for the battery. After having the new battery installed, my dashboard is now displaying the proper information and my GPS has updated.

I didn't expect it to take as long to put the battery in, but I appreciate them working me in.

KS
Kenny S.
Mechanicsville, VA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Kenny said the employees pushed the service until the end of the day and didn't inflate his tires.
This review was collected via phone interview by Customer Research Inc.

CM
CARL M.
Mechanicsville, VA
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Called & got an appointment right away.
Work was done very well & in a timely manner.

DW
Damion W.
Charles City, VA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Damion said that the place had excellent customer service, were thorough and thoughtful, clear and concise.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Mechanicsville, VA
Chevrolet Cruze Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jennifer said the service was good. The work was fast. She had no problems with her service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Mechanicsville, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
David said the staff was friendly and did everything needed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mechanicsville, VA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Efficient and professionally respectful
Very pleased with the customer service and the accuracy in getting the job done. Will definitely come back for future work.

CK
CAROL K.
Mechanicsville, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Todd Atkinson
I love this place. Best service anywhere.

KM
Kim M.
Mechanicsville, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Kim said they communicated well and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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