Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1160 Reviews

99% Would Recommend
Latest Review about 8 hours ago

Reviews


MR
MILTON R.
Mechanicsville, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Service on Nissan Altima
Excellent customer service and good communication. Professional service rendered for brake service oil change. Fair price. Highly recommended.

Thank you.
R.

FH
Fred H.
Mechanicsville, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Fred said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LP
Lynn P.
Mechanicsville, VA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Lynn said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DW
Derrick W.
Richmond, VA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Derrick said he's never had a problem in all of the years he's been doing business with this facility.
This review was collected via phone interview by Customer Research Inc.

LJ
Lucion J.
Richmond, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Lucion said Todd was a good business man. The service was good. The staff knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

BB
BRENDA B.
Mechanicsville, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Friendly and knowledgable
Great service, very knowledgeable, Explanation of all services provided every time.
Very friendly.

WF
William F.
Mechanicsville, VA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
William said the staff at this business are always good to their customers, they bend over backwards to help him. The staff will do anything possible to remedy their customer's problems.
This review was collected via phone interview by Customer Research Inc.

DG
Davis G.
Mechanicsville, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Davis said they were quick. They are honest and helpful with explaining everything.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Mechanicsville, VA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Gary's wife. She said the business has reasonable prices and provided expert service.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Mechanicsville, VA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Debbie said that the facility provided her with good service.
This review was collected via phone interview by Customer Research Inc.

KP
Ken P.
Mechanicsville, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
New Tires
As usual Todd exceeded my expectations. Tires installed quickly and cost competitive.

WG
William G.
Mechanicsville, VA
Cadillac CTS Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
William said he was told by the mechanic he would try to fit him in that day, and he did. He also said it would cost anywhere form $50 to $70, and it ended up costing $40, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Richmond, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Mark said they have always been quick and honest.
This review was collected via phone interview by Customer Research Inc.

TB
Tracey B.
Mechanicsville, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Tracey said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

VB
Vickie B.
Mechanicsville, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Vickie said that the facility provided her with good service and the staff was very efficient.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Mechanicsville, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Rose. She said she is able to get an appointment when she is in need of service.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Mechanicsville, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Roger said the service was great.
This review was collected via phone interview by Customer Research Inc.

MP
Mederise P.
Mechanicsville, VA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Mederise said the staff were very pleasant and nice to work with. They were able to fit her in last minute.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Mechanicsville, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Ronald said he loves the business, he has been a customer for years. Todd is a great person who has great communication skills. He gets along with all of the staff really well.
This review was collected via phone interview by Customer Research Inc.

SW
Shannon W.
Mechanicsville, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Shannon said they are awesome and they do excellent work.
This review was collected via phone interview by Customer Research Inc.