Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,148 Reviews)

99% Would Recommend
Latest Review 3 days ago

Reviews


JD
JULIANNE D.
Orchard Park, NY
Toyota Highlander
Verified Customer
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01/17/2020
Great and honest service
They are skillful and honest

RM
RICHARD M.
Orchard Park, NY
Chrysler 200
Verified Customer
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01/17/2020
The shop and waiting area is always spotless with coffee, fireplace and a friendly atmosphere.
They spotted a potential problem during an inspection that we will have tom deal with in spring. I the spring. I thoroughly trust them.

GS
GINA S.
Orchard Park, NY
Subaru Legacy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Best place to have your car serviced in Orchard Park
Friendly owner, employees/mechanics. Superb service, honest prices, great clientele. Waiting room is clean and comfortable.

JB
Joyce B.
Orchard Park, NY
Chevrolet Equinox
Verified Customer
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01/14/2020 Category: Service
Joyce said this place is always so pleasant and ready to help. They do a good job, are reasonable and her vehicle is fine. They don't do anything unnecessary and only do the work that needs to be done.

AB
Al B.
Orchard Park, NY
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Al said his experience was excellent.

RO
Richard O.
Orchard Park, NY
Ford Fusion
Verified Customer
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01/03/2020 Category: Service
Richard said the employee is super friendly, nice and local from the area. He seemed knowledgeable and explained everything to him. It was a pleasant, professional atmosphere and experience and always is.

VA
Virginia A.
West Falls, NY
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Virginia said the service is quick and they treat her very good. She said they don't give her a problem for things she didn't need.

LZ
LARRY Z.
Elma, NY
Volvo S60
Verified Customer
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01/01/2020
Superior Service
Brought car in for inspection. Unlike other auto repair shops, there was no up-selling, no phantom issues, and was in and out in no time. My experience with Bauer is that they are honest, high quality, and considerate of your time. What else could you ask for?

SP
SALVATORE P.
Orchard Park, NY
Lincoln MKZ
Verified Customer
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12/28/2019
Very friendly and professional
I have been going there for years and never had a problem. They're appointments are always on time and service and service change is fair.

MG
Mark G.
Orchard Park, NY
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Mark said they were friendly. They kept aware of deadline and time lines.

RM
RICHARD M.
Orchard Park, NY
Ford Edge
Verified Customer
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12/18/2019
Always willing to help.
Needed new wiper blades and took care of it promptly.

LB
LOUIS B.
Orchard Park, NY
Mercedes-Benz GLC
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
A+
Always courteous and professional.

RJ
RAY J.
Orchard Park, NY
Ford Taurus X
Verified Customer
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12/10/2019
Customer Satisfaction
The owner, service manager, technician staff and those great customers who continue to patronize Bauer Automotive.

Ray Joseph
Orchard Park, NY

JS
JEANETTE S.
West Seneca, NY
Pontiac G6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2019
Excellent service.....
Been going there for over 15yrs......

WS
WES S.
Orchard Park, NY
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2019
They know what they are doing and they care about the customers.
They try to keep to a schedule so you don't have to wait around forever. The waiting area is comfortable and warm and there are drinks available, as well as reading material. They even let me do the crossword puzzles in the newspaper. The mechanics are very good at their job and get the work done quickly.