Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

938 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Buffalo, NY
Honda Accord Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Oil Change
Great people and a great business!!

LM
LINDA M.
Orchard Park, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Auto inspection
Honest reliable service, friendly courteous staff.

DB
Dan B.
Orchard Park, NY
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dan said the employees took care of his vehicle. They provided good service.
This review was collected via phone interview by Customer Research Inc.

BS
BARBARA S.
West Seneca, NY
Dodge Dart
Verified
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09/13/2018
Service
They treat you with respect. Tell you exactly how it is. No BS just straight talk. People are helpful

NM
Nick M.
Orchard Park, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Nick said that the place was quick, explained the service well and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

LG
LAURA G.
Lake View, NY
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Satisfied customer
The staff is knowledgeable, friendly and quick. You can trust they will advise you of what is best and needed for your vehicle.

JS
Jamie S.
Orchard Park, NY
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jamie said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

KW
KIM W.
Orchard Park, NY
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Quick fix
Dropped my car off in the morning and they were able to diagnose the issue and have it repaired by the time I was done with work. Quick fix and very reasonably priced!

CT
CHRIS T.
Orchard Park, NY
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Excellent work promptly done for a very reasonable charge.
State inspection on my 20 year old Ford Escort. The reason this machine is still on the road getting excellent mileage is owing to the great care it receives from the guys at Bauer Automotive.

LL
LAURA L.
Orchard Park, NY
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great to work with these guys
It's always a pleasure to do business with these guys. If you have to have your car repaired this is the place. They are honest, friendly and genuinely seem to enjoy working with their customers and with each other which is probably why they consistently do a great job.

AH
Alisa H.
Springville, NY
Volkswagen New Beetle
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2018 Category: Service
Alisa said she only went in for a wheel alignment, but she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RF
ROBERT F.
Orchard Park, NY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Close to home
Very professional, went in fora inspection they even cleaned my windshield.

Verified Customer
Orchard Park, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
friendly, clean, on time
Have been going to Bauer's for years. Staff are friendly, the place is clean and comfortable for a customer who waits.

Verified Customer
Buffalo, NY
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018
Freindly Straightforward Staff
I was planning on doing my rear brakes in my driveway before winter came. Before I could find the time the brakes started grinding so I knew I had to take care of it ASAP before it got worse. I don't live in OP but nearby and so when my family recommended The Bauer guys I thought I'd give them a chance. They had me set up with a Friday appointment and had me in and out quickly. Now, no more noisy rear brakes! Thanks!

SJ
SALLY J.
Orchard Park, NY
MINI Cooper Countryman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Personal, professional, local service
Bauer’s always works with me to take good care of my car. I trust them and love that they are a locally owned business.

JA
Jeff A.
Orchard Park, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jeff said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

PP
PAMELA P.
Orchard Park, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Customer service ,the people working there.
Excellent service, they try their best to fit you in when a problem occurs with your vehicle.The customer service is outstanding, everyone is friendly and helpful to your needs ,the price is right and the job is done right.

ND
Nash D.
Orchard Park, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Nash said they always do great work for a fair price.
This review was collected via phone interview by Customer Research Inc.

PW
Pat W.
Blasdell, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Pat said the staff at this facility are professional and they have good customer service.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Buffalo, NY
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brian said everything that was done was absolutely fantastic.
This review was collected via phone interview by Customer Research Inc.

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