Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

976 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


PS
PETER S.
Orchard Park, NY
Toyota Camry
Verified Customer
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11/21/2018
Always a pleasure!
When converting my wife's regular tires to snows I can always count on Mark and company to get the job done quickly, efficiently, and at a reasonable cost. Thank you much Bauer automotive for professionally getting the job done with little concern on my part for getting it done right the first time.
Peter J. Steffan

MC
MAX C.
Orchard Park, NY
Lexus RX 330
Verified Customer
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11/19/2018
TRUST
Mark did a great job getting all my service needs done on time . I have a lot of confidence & trust in the professional advice from all at Bauer.

DR
DUSTY R.
Orchard Park, NY
Volkswagen Passat
Verified Customer
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11/17/2018
VW
Always friendly and fast service.

RC
RAY C.
Orchard Park, NY
Toyota Avalon
Verified Customer
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11/16/2018
Reliable staff that does great work.
I’ve been taking my vehicles there for years, and I’ve never been disappointed with the service.

AB
AL B.
Orchard Park, NY
Volkswagen Jetta
Verified Customer
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11/16/2018
always great service
Great service, true professionalism - we recommend Baun Automotive tool our family and friends.

SB
SALLY B.
Orchard Park, NY
Dodge Grand Caravan
Verified Customer
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11/14/2018
Great Service
This was another successful visit. Very accommodating, patient personnel. Everything was completed, a part ordered readily to be put in when it arrives. Very pleased.

DR
DUSTY R.
Orchard Park, NY
Buick Envision
Verified Customer
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11/12/2018
Buick
As always outstanding service

CS
CELESTE S.
Orchard Park, NY
Hyundai Sonata
Verified Customer
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11/11/2018
Great work
I can always count on my car being fixed well and in a timely manner!
Super helpful and friendly

JJ
JIM J.
Orchard Park, NY
Porsche Macan
Verified Customer
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11/10/2018
Very Convenient to All the Southtowns especially Orchard Park and East Aurora . Owner is always onsite and available to consult with .
Owner Dave and Management are always friendly and accommodating. Services exceeded our my expectations. Would recommend to All Family and Friends. Keep up the Great work . Jimmy Jerge

Verified Customer
Orchard Park, NY
Volkswagen Jetta Sedan
Verified Customer
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11/09/2018
Quality of Service
Excellent customer service. Estimated services needed and helped me determine a plan of action. I felt very comfortable with their recommendations and that they weren’t trying to sell me services I didn’t need. Very friendly and enjoyable to work with.

JJ
JOHN J.
Orchard Park, NY
Mitsubishi Outlander
Verified Customer
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11/09/2018
Expert service, prompt turnaround, fair price
The title says it all.

SH
Scott H.
Orchard Park, NY
Chevrolet Equinox
Verified Customer
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11/06/2018 Category: Service
Scott said the place did a great job and he's been doing business with them for the past 20 years.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Orchard Park, NY
Verified Customer
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11/06/2018 Category: Service
Jeff said they did great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orchard Park, NY
Toyota RAV4
Verified Customer
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11/03/2018
Work performed as agreed.
All the yellow warning lights came back on as expected.
Will call to make another appointment.

KW
KATHY W.
Orchard Park, NY
Toyota Venza
Verified Customer
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11/03/2018
Excellent service!
Everyone at Bauer's is AWESOME!! Trust them with our cars completely!! Always honest and reliable!!

Verified Customer
Orchard Park, NY
Subaru Outback
Verified Customer
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11/03/2018
Honest professional service
Always receive great service and advice from the moment I walk in from Mark and Dave; would not take my baby (‘05 Subaru) anywhere but Bauer; highly recommend this repair shop.

CK
CAROL K.
Orchard Park, NY
Ford Escape
Verified Customer
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11/02/2018
They do extra things to help me out!
Grateful for one of the workers who dropped everything to come and pick me up so I could get my car after it was there for service!

DH
DAVID H.
Orchard Park, NY
Ford F-150
Verified Customer
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11/02/2018
A Community Asset
From a Customer point-of-view - - - consistent quality work and personal service at reasonable cost.

From the viewpoint of a small business advocate - - - - - almost picture-perfect operation.

Hands-on ownership and management. The right mix of Master Mechanics, Journeyman and Apprentices.

WM
Wallace M.
Boston, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Wallace said this business always takes care of the service. They stand behind their work and they are nice to work with.
This review was collected via phone interview by Customer Research Inc.

MI
MARVES I.
Orchard Park, NY
Jeep Grand Cherokee
Verified Customer
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10/26/2018
The employees - all of them!
Everyone is always pleasant. When work is done on your vehicle they explain what they are doing and why. Mark does his best to fit your appointments around your schedule.

Displaying Review 1 - 20 of 976 in total