Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

888 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GS
GINA S.
Orchard Park, NY
Subaru Legacy
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05/24/2018
Awesome Service
I have a new car and wouldn’t take it anywhere else for service. I enjoy catching up with Mark & Dave while my car gets worked on. It’s great to have a neighborhood business to bring my car and visits with good people.

IB
Inna B.
Orchard Park, NY
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Inna said they did everything that she asked them to do. She is comforted with her vehicle being safe for her to operate.
This review was collected via phone interview by Customer Research Inc.

LA
Lou A.
Orchard Park, NY
Buick Encore
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Lou said this facility is great, the staff are excellent and they always fix his vehicle. He has been going there for years.
This review was collected via phone interview by Customer Research Inc.

MB
Madeline B.
Buffalo, NY
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Madeline said the staff are really friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

CB
Christopher B.
Orchard Park, NY
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Christopher said he really appreciates this facility's flexibility. The staff members always bend over back ward to make sure everything works out great.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Orchard Park, NY
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jeff said this business had good service. He was happy with what they did.
This review was collected via phone interview by Customer Research Inc.

WS
WES S.
Orchard Park, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Satisfaction
As always, they were professional, knowledgeable, considerate, and thorough. My poor old car will continue to get me where I want to go because these people care.

PU
Patricia U.
Orchard Park, NY
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Patrica. She said she is happy with the business. Mark is the best.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Orchard Park, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Peter said he has dealt with the business for years. They are customer friendly, cooperative, on time, and provide good service.
This review was collected via phone interview by Customer Research Inc.

HD
Holly D.
Orchard Park, NY
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Holly said the staff were very responsive, they gave high quality service, and were very flexible in timing.
This review was collected via phone interview by Customer Research Inc.

LH
Lorraine H.
Orchard Park, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Lorraine said the employees were very helpful. They were very reliable and took care of any extra service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Orchard Park, NY
Subaru Tribeca
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Bauer's is a reliable business.
Service is professional and meets the highest standards. We have never been disappointed.

Anonymous avatar
Verified Customer
Orchard Park, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Always so efficient
I had dropped my vehicle off for inspection , little did I realize it was also time for an oil change. Mark and his crew are always on top off things there. Easy , convenient, and fast...

AB
Adam B.
Orchard Park, NY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Adam said he has been going to the business for a long time and he likes the guys.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Orchard Park, NY
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tom said he has taken his vehicles to the business for years, and they always do a good job there.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Orchard Park, NY
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ryan said he likes the employees, they are solid people who do great work.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
New York
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Jeff said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Orchard Park, NY
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Mark's wife. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

LL
LAURA L.
Orchard Park, NY
Volvo C70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
As always, great service
Always frank and honest opinion given of repairs needed. These guys can be trusted.

MS
MARY PAT S.
Buffalo, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Accommodating!
Mark always does what it takes to make all the customers happy! Great customer service.

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