Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1051 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TO
TONY O.
Orchard Park, NY
Jeep Wrangler
Verified Customer
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05/19/2019
Always grest service!
Dave, Mark and the entire crew are always great,professional,honest and reliable!

PM
Peter M.
Orchard Park, NY
Subaru Outback
Verified Customer
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05/14/2019 Category: Service
Peter said the employees full filled his expectations. They provided efficient service.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Hamburg, NY
Toyota Avalon
Verified Customer
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05/13/2019 Category: Service
Richard said he had a headlight problem and the staff fixed it. He added the staff members are wonderful people.
This review was collected via phone interview by Customer Research Inc.

ND
Nancy D.
Orchard Park, NY
Chevrolet HHR
Verified Customer
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05/07/2019 Category: Service
Nancy said they are very good and timely . She said they are excellent people.
This review was collected via phone interview by Customer Research Inc.

HM
Hank M.
Orchard Park, NY
Ford Fusion
Verified Customer
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05/07/2019 Category: Service
Spoke with Hank. He said they are top notch. First of all, the business is local, they know the staff and trust them. He also stated that they would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

PC
PAT C.
Orchard Park, NY
Cadillac CTS Sedan
Verified Customer
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05/01/2019
Care like its his car
Dave, Mark, Mike- 2012 (vintage now) Cadillac is running great after its recent visit with you guys. What I like most is that Mike treats my car like its his car. I feel fortunate to have him take ownership of my car, a true professional.

CS
CARRIE S.
Orchard Park, NY
Toyota RAV4
Verified Customer
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05/01/2019
Thank you!
Thank you! Great service!

CA
CHRIS A.
Orchard Park, NY
Subaru Forester
Verified Customer
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04/27/2019
Enjoy my time waiting for my car
Always helpful, friendly. Good work, clean facility; pleasant for those who wait.

Verified Customer
Boston, NY
Ford F-150
Verified Customer
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04/18/2019
Fast service
Was able to drop my car off at 12 pm and received a text that it was completed before my work day ended. With the convenient location I was able to walk.

CO
CATHY O.
Colden, NY
Cadillac DeVille
Verified Customer
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04/16/2019
Bauer - hallmark of integrity
Bauer will never steer you wrong. They do only what's necessary and talk to you about recommendations. If your car is on its last legs, they will tell you so you don't sink any more money into a losing battle.
They are the hallmark of honesty and integrity. I highly recommend them!

WB
William B.
Orchard Park, NY
Hyundai Azera
Verified Customer
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04/12/2019 Category: Service
Spoke with Sue. She said her service is always good. They are pleasant, they are good, they do the job, and it's fixed.
This review was collected via phone interview by Customer Research Inc.

GS
GLENN S.
Orchard Park, NY
Volvo S60
Verified Customer
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04/11/2019
another good visit with Dave and Mark.
First, we improved how the car was riding even with a bent rim, and then mounting new tires so that no signs of bumpity bump whatsoever.

JU
Jim U.
Orchard Park, NY
Honda Accord Cpe
Verified Customer
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04/11/2019 Category: Service
Spoke with Patricia. She said the business did an excellent job and the staff was also very efficient.
This review was collected via phone interview by Customer Research Inc.

PS
PETER S.
Orchard Park, NY
Toyota Camry
Verified Customer
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04/06/2019
Mark organizes the process well and makes car repair as enjoyable as it can be!
It's funny! Changing out snow tires to summer tires is a thankless task that can be like pulling teeth. However, when getting this done at Bauer Automotive it is a simple and painless process. You receive an automated notification that the time is now; and the waiting room is comfortable. The bonus is hearing any adventures Mark has been though over the last few months! His birthday trip to see the White Sox play this summer was worth the entire process this time around! Happy Birthday Mark! See you in October to hear how that pitch was a perfect strike right down the middle!

Verified Customer
Orchard Park, NY
Buick Lucerne
Verified Customer
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04/05/2019
Efficient and friendly
Great service

DG
Debra G.
Hamburg, NY
Nissan Rogue
Verified Customer
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04/02/2019 Category: Service
Debra said she was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

CS
CARRIE S.
Orchard Park, NY
Toyota RAV4
Verified Customer
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03/31/2019
People are service orientated
Excellent service and follow up

JT
JILL T.
Orchard Park, NY
Hyundai Santa Fe
Verified Customer
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03/30/2019
Great customer service
I trust them with all of our cars!

NM
NICOLE M.
East Aurora, NY
Mazda CX-7
Verified Customer
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03/29/2019
Fantastic service!
Always happy with our service here.

DH
Daniel H.
Orchard Park, NY
Jeep Wrangler
Verified Customer
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03/28/2019 Category: Service
Spoke with Daniel's wife. She said the staff provided speedy service, they are courteous, kind and professional.
This review was collected via phone interview by Customer Research Inc.