I used to go to BayCity Auto for more than a decades and it has a new owner Kris.
Kris is helpful and gave a good explanation of repair work needed for my car. When requested, he sent a detailed quote in a timely manner. It is convenient to schedule appointments with him via text. I had spark plugs and water pump replaced on my car and Kris did a good quality work.
Also, the front office of the auto shop has a nice makeover with coffee machine and snacks.
It was a good experience.
kris s. from Bay City Automotive responded on 12/10/2025 12:22 PM
Thank you Kinnari for those kind words. We are always here for you.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Kris is helpful and gave a good explanation of repair work needed for my car. When requested, he sent a detailed quote in a timely manner. It is convenient to schedule appointments with him via text. I had spark plugs and water pump replaced on my car and Kris did a good quality work.
Also, the front office of the auto shop has a nice makeover with coffee machine and snacks.
It was a good experience.