I had a great experience with Kris from Bay City Automotive in Milpitas and would highly recommend them. They were prompt from the start and very reliable throughout the process. Kris explained the issues with my car, shared pictures of parts to be replaced and even showed me the broken parts, which built a lot of trust. I have been here multiple times for my 2 cars.
He provided a detailed online invoice, making everything transparent and easy to review. I like that they used original parts, ensuring quality work. On top of that, they delivered the car exactly as promised, without delays or surprises.
Overall, a professional, honest, and customer-focused experience. Some of my friends also had great experience with Bay City Automotive.
kris s. from Bay City Automotive responded on 04/23/2026 03:37 PM
Thank you Mr. Bhushan for the kind words. We are here for you anytime. Thank you
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He provided a detailed online invoice, making everything transparent and easy to review. I like that they used original parts, ensuring quality work. On top of that, they delivered the car exactly as promised, without delays or surprises.
Overall, a professional, honest, and customer-focused experience. Some of my friends also had great experience with Bay City Automotive.