Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

100 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


CM
Christopher M.
Charlotte, NC
Volkswagen R32
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Christopher said they were very cooperative and treated him very nice.
This review was collected via phone interview by Customer Research Inc.

GP
Goran P.
Charlotte, NC
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Goran said the business does a very good job. He had work done to his vehicle one year ago with this business.
This review was collected via phone interview by Customer Research Inc.

TP
Thomas P.
North Carolina
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Thomas said he had a great experience at the business. The staff was professional, quick and honest.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Charlotte, NC
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015
GREAT CUSTOMER SERVICE
LOVE LOVE LOVE BCH! I WILL LET NO ONE ELSE TOUCH MY CAR!

LS
Lok S.
Charlotte, NC
Audi RS 5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Lok said they did a good job and the price was right.
This review was collected via phone interview by Customer Research Inc.

JE
Jamal E.
North Carolina
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Jamal said he has had work performed on his vehicle by the business numerous times. He had good service on each visit.
This review was collected via phone interview by Customer Research Inc.

PL
Phillip L.
Charlotte, NC
MINI Cooper
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Phillip said the service was great and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SC
Shebia C.
Charlotte, NC
BMW 525i
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2015
it was ok
if you are looking to simply save money then sure... if you are looking for extended client care, not so sure... I would refer to some of my associates who don't mind dealing with the step above shade tree mechanic feel.

BP
Beverly P.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
trustworthy and thorough
Pleasant surprise to pick up car and inside was clean.

RP
Ricky P.
Charlotte, NC
BMW 525i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
trust worthy and thorough, proximity to home and work
It was a pleasant surprise to pick up car after service and the inside was clean.

KM
Kurtis M.
Rock Hill, SC
BMW 650i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2015 Category: Service
Kurtis said this business had really good service. The work was done in a timely manner. They were very informative on what type of service he needed done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
JOHN B.
Mount Holly, NC
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Friendly, trust worthy and thorough
The guys were honest, told me that no car needs "everything" fixed at one time. They priortized my needed repairs and took care of the most urgent. Happy customer!

TB
Tiara B.
Charlotte, NC
BMW 328i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2014 Category: Service
Tiara said she usually gets good service when she goes to this business.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Otto, NC
BMW 528xi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Mike said he is completely satisfied with the service this business has provided.
This review was collected via phone interview by Customer Research Inc.

PK
Phillip K.
Charlotte, NC
BMW 750Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2014 Category: Service
Phillip said they always do a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BH
Byron H.
Charlotte, NC
BMW 750Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Byron said this business got him in and out quickly and they were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Concord, NC
BMW 530i
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/13/2014 Category: Service
Brian said he did not get the results he was looking for from the business regarding his vehicle. They are currently trying to find the correct part so they can finish.
This review was collected via phone interview by Customer Research Inc.

CB
Christopher B.
Charlotte, NC
BMW 750i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014
THEY KNOW CARS!
Brian and Dre are great. They saved me a ton of money on future repairs just by giving me honest unbiased information about a 750i I was thinking about buying. I valued their collective opinions so much that I refused to purchase my next vehicle without them giving it the green light. If I can help it BCH will be the only shop that touches my new 745li! Thanks guys

RR
Ronnie R.
Harrisburg, NC
BMW 750Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014
Customer service satisfaction
The whole sale were kind and curtious, made sure all my repair needs were meet and done in a timely manor.

RB
Ryan B.
Florida
BMW 335i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Ryan said this business performed everything to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

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