business image

Beach Collision, LLC

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(3 Reviews)
0
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(714) 847-3499
No Business Hours Provided

Business Hours

* No Time Zone provided
18042 Gothard St Huntington Beach, CA 92648
Beach Collision, LLC's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(3 Reviews)


RL
gravatar
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2022
verified customerVerified Customer
5
Great Work with No Communication
Beach Collision does great quality work and, when done, the car looks new. Where Beach Collision falls short is on communication. They did not call at any time during the repair to pro-actively provide details of the repair and anticipated completion. When I called for an update they always had to check and promised a call back, 8 out of 10 times that return call never happened. I would give them a five star rating if they had just made an attempt to communicate and followed up when they promised to.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.