Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

580 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


AC
Andrew C.
California
Volvo S80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Andrew said the business did a good job, it was just a little expensive.
This review was collected via phone interview by Customer Research Inc.

PG
Peter G.
Redondo Beach, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Peter said the service is always good and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

JN
Julie N.
Lawndale, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Professional and Friendly
Thank you for taking care of my car and taking the extra care and attention and making sure every part of my car is safe. THANK YOU SO MUCH.

CW
Charlene W.
Hermosa Beach, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Charlene said the service was very professional, everyone, including the front desk and in the way they explained everything to her. She was very impressed. 2nd, in the way they handled her situation, there was no sugar coating. The estimate was right on. The business gave her a free overall check of her vehicle. They gave her updates on the status of her vehicle with text messages throughout the day. There were no surprises.
This review was collected via phone interview by Customer Research Inc.

MH
Marie H.
Redondo Beach, CA
Lexus HS 250h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Marie said they take good care of their customers. Also, they have good customer service.
This review was collected via phone interview by Customer Research Inc.

GC
Grant C.
Hermosa Beach, CA
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Grant said the business wouldn't give a quote. The work is fantastic, and the people were fantastic.
This review was collected via phone interview by Customer Research Inc.

CJ
Caramia J.
Manhattan Beach, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
The Best Customer Service!
Thank you again Ken and Slater for your fast and dependable service. I live in San Diego now and only trust Beachside for service. When I called for an appointment, they were waiting to take me knowing I had to get back home. As a women that travels on the road by myself it is important that my truck is in the best condition and they are there to support me with quality products and repairs. All the best....... Cara J.

EH
Elaine H.
Redondo Beach, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Ken and the rest of the staff are always very upbeat and knowledgeable
Would not trust my car to anyone else!

LP
Leeann P.
Redondo Beach, CA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Excellent service
I’ve been coming here for the last 15 years or more....appreciate their excellent work and most important when dealing with a mechanic - TRUST them.

They are honest and a family run business.

I recommend them wholeheartedly.

MD
Martin D.
Hermosa Beach, CA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Martin said the staff satisfied him completely.
This review was collected via phone interview by Customer Research Inc.

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Art G.
Hermosa Beach, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Art said that this business did a great job on his vehicle. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Hermosa Beach, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Eric said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LM
Lee M.
Redondo Beach, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great Service
I've been using Beachside for many years, through a number of vehicles. They are always terrific. Ken and his crew are always friendly, courteous and Professional.

JG
John G.
California
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
John said the people were helpful and friendly. They did a good job running down the problem and making a diagnosis. They just fell short by a day or so of getting the work completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TM
Tucker M.
Redondo Beach, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great testing!
The amount of testing that went into finding the problem and fixing it was great! I appreciate good debugging. I've been coming here for 7 years or so and wouldn't even think of going elsewhere.

BB
Brian B.
Redondo Beach, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Brian said he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

AC
Alex C.
California
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Alex said the business were the only ones who could help him. The staff was very kind and he is very happy.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Redondo Beach, CA
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Recent work on Tiguan
Many thanks to Beachside. A long time customer but always reminded of the honest and friendly the service they provide is when I bring our vehicles in.

No reason to go to anyone else.

MV
Manny V.
California
Toyota Land Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/26/2018 Category: Service
Manny said this business was over priced. He was out of state when his radiator hose was leaking. The first mechanic down played the problem saying it was leaking a little bit. The owner, Ken called him back and said he needed a whole new radiator and it would cost $1,300. He was able to get him to go down to $1,015 out of the door but he was charged $200 for a flush and fill for a new radiator. He asked why he was being charged for the flush and fill and he was only told that is an extra service the facility does. He called other facilities and was quoted around $700 for the same service without the flush and fill. He didn't like his experience and he will not go back. He was definitely disappointed. He will not recommend them based on their prices and his experience.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Hermosa Beach, CA
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nathan said they took care of his problem. He didn't have any more issues once he got his vehicle back.
This review was collected via phone interview by Customer Research Inc.