Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

566 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TM
Tucker M.
Redondo Beach, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great testing!
The amount of testing that went into finding the problem and fixing it was great! I appreciate good debugging. I've been coming here for 7 years or so and wouldn't even think of going elsewhere.

BB
Brian B.
Redondo Beach, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Brian said he trusts the staff.
This review was collected via phone interview by Customer Research Inc.

AC
Alex C.
California
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Alex said the business were the only ones who could help him. The staff was very kind and he is very happy.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
Redondo Beach, CA
Volkswagen Tiguan
Verified
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07/03/2018
Recent work on Tiguan
Many thanks to Beachside. A long time customer but always reminded of the honest and friendly the service they provide is when I bring our vehicles in.

No reason to go to anyone else.

MV
Manny V.
California
Toyota Land Cruiser
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/26/2018 Category: Service
Manny said this business was over priced. He was out of state when his radiator hose was leaking. The first mechanic down played the problem saying it was leaking a little bit. The owner, Ken called him back and said he needed a whole new radiator and it would cost $1,300. He was able to get him to go down to $1,015 out of the door but he was charged $200 for a flush and fill for a new radiator. He asked why he was being charged for the flush and fill and he was only told that is an extra service the facility does. He called other facilities and was quoted around $700 for the same service without the flush and fill. He didn't like his experience and he will not go back. He was definitely disappointed. He will not recommend them based on their prices and his experience.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Hermosa Beach, CA
BMW 740i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nathan said they took care of his problem. He didn't have any more issues once he got his vehicle back.
This review was collected via phone interview by Customer Research Inc.

PK
Peg K.
Redondo Beach, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
excellent customer service
The customer service at Beachside Auto Repair is excellent as is their maintenance and repair work. They take the time to explain what work needs to be done now and what can wait until the next scheduled maintenance. Thanks to them my 15 year old Toyota runs great!

MC
Marcelo C.
Torrance, CA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Marcelo said the business provided him with good service and they care about his safety.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Manhattan Beach, CA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Mike said he enjoyed the overall service because the staff did such a quick job on the vehicle..
This review was collected via phone interview by Customer Research Inc.

AD
Al D.
Pacific Palisades, CA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Al said the business did a good job at a reasonable price. Ken was very helpful and nice.
This review was collected via phone interview by Customer Research Inc.

LD
Loretta D.
California
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Loretta said she loves this business. They have great communication and they do the repairs in a timely manner. They are friendly.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Hermosa Beach, CA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Michael said his vehicle has been working since the service. Ken was able to find the issue that the previous business he went to didn't fix and repaired it.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Redondo Beach, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Friendly, car smart, efficient
Been going here for over a decade - for all my car upkeep and servicing (DMV Smog) needs. Very helpful, very patient and as anyone else with bills - at least here I feel fine with paying as I am getting what I am paying for. Did I say they were helpful, friendly? Also, no BS or ‘pitches’ for additional work. TY Ken and Slater.

PC
Peter C.
Manhattan Beach, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Excellent service. They go the extra mile!
They go the extra mile!

JM
John M.
Manhattan Beach, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
_
I always love taking my cars to you guys because I like the service and trust you. One humble suggestion: maybe consider asking the customer if they would like the hanging surfboard air freshener as it is not something that everyone enjoys (like me) and if one doesn't enjoy it, it can be rather difficult to remove that smell from the car. Other than that, all high marks as always.

RP
Richard P.
Redondo Beach, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Great!
great as always!

DO
Dennis O.
Redondo Beach, CA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great Service
I have been coming to Beachside for years. Always get an honest assessment and no extra unnecessary work. Honest and friendly service. What else can you ask for?

FS
Fred S.
Redondo Beach, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Preserving the Outback
This was a complete cooling system service. It included replacement of all hoses and thermostat, a thorough flush, and fresh coolant. It was performed in a timely manner. Beachside is always a good place to go for service.

EG
Erik G.
Torrance, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Erik said this was a good family run business. They were personable and went out of their way to help him as a customer. Their prices were reasonable. They were competent with their work and it was done right the first time.
This review was collected via phone interview by Customer Research Inc.

LL
Lizzy L.
Hermosa Beach, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Lizzy said the staff did a great job and kept in touch. She appreciated them very much.
This review was collected via phone interview by Customer Research Inc.