Bella Vista Auto Service


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

393 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago
MIKE R. on 01/11/2018
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"Customer Service"
Bella Vista Auto's service is perfect. I call to schedule an appointment. Drop the vehicle off. I even called and added work to the service order and it was still done by the time he said it would be! Thank You! It is much appreciated
I have been coming here for years and now my daughter is driving and I have her call to set up her own appointments and BVA takes great care of her vehicle as well!
Vehicle: Buick Rendezvous
Service Date: 12/27/2017
Review Created: 01/11/2018 04:41 AM
MARTY K. on 01/10/2018
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"Service"
Great service, great people! Thanks To Ted for everything your the best!
Vehicle: Pontiac Grand Prix
Service Date: 12/21/2017
Review Created: 01/10/2018 05:33 AM
Kyle M. on 12/28/2017
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Kyle said the customer service was good. They put in the parts he needed and did not try to up-sale.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 12/20/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 12/28/2017
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Mike said the business did a good job. However, he said there was not enough communication.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 12/19/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Robin S. on 12/18/2017
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Robin said the service was speedy and it was high quality.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Kyle D. on 12/15/2017
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Kyle said this business was awesome. They were helpful and able to fix his vehicle.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie P. on 12/15/2017
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Julie said she always goes back to this business because the staff provides great service.
Vehicle: BMW X3
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Joni H. on 12/13/2017
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Joni said this business was great.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/11/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
GARY H. on 12/09/2017
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"Reg oil change"
BVA always goes above and beyond what is expected for service on your car! They top off all your fluids and adjust your air pressure for your tires. BVA also checks your car over to see if other service is needed without trying to sell you parts or labor not required. Both my retired cars had around 250,000 miles due to the care BVA gave them.
Vehicle: Honda CR-V
Service Date: 12/08/2017
Review Created: 12/09/2017 07:35 AM
DAN T. on 12/08/2017
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"brake service"
They got me in at the correct time and had the vehicle ready when promised. I had time constraints and they made everything work for me so nothing in my life had to be rearranged. Their service was friendly and accommodating. I would recommend this location to anyone.
Vehicle: Toyota Sienna
Service Date: 12/04/2017
Review Created: 12/08/2017 09:21 AM
BURK S. on 12/01/2017
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"Toyota Sienna "
Honest, great service!
Vehicle: Toyota Sienna
Service Date: 11/30/2017
Review Created: 12/01/2017 06:07 AM
BECKY S. on 11/30/2017
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"Great service "
Thank you for the great service!
Vehicle: Acura MDX
Service Date: 11/29/2017
Review Created: 11/30/2017 12:03 PM
Shayne A. on 11/22/2017
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Shayne said she really appreciates being able to get in the same day. The office was nice and clean which was nice because she waited for her vehicle.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Jackie D. on 11/22/2017
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Jackie said the staff was very honest about what was wrong and about the prices. They are trustworthy. Her daughter-in-law recommended this business.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rick M. on 11/22/2017
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Rick said the staff at this business did the best they could under the circumstances.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 11/13/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
MIKE R. on 11/17/2017
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"Great Service"
Dropped off vehicle after hours. Ted responded to me the following morning with a diagnosis. Vehicle was repaired and ready for me the following day! Thank You!!!
Vehicle: Jeep Wrangler
Service Date: 11/14/2017
Review Created: 11/17/2017 01:26 PM
MIKE R. on 11/02/2017
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"Same Great Service"
Thank you BVA for always taking great care of my vehicles.
Vehicle: Buick Rendezvous
Service Date: 11/01/2017
Review Created: 11/02/2017 02:36 PM
Ted T. at Bella Vista Auto Service responded on 11/03/2017

Thank you Mike for being a great customer and friend 

Ted Trocke

Owner

616-874-4444

DAN T. on 11/02/2017
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"oil change/tire rotation"
The service was courteous and fast.
Vehicle: Toyota Sienna
Service Date: 11/01/2017
Review Created: 11/02/2017 03:08 AM
Ted T. at Bella Vista Auto Service responded on 11/02/2017

Thanks Dan, we look forward to serving you in the future.

Ted Trocke

Owner

616-874-4444

Lisa O. on 10/30/2017
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Spoke with Steve. He said he would recommend this business for service.
Vehicle: GMC Yukon
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 10/30/2017
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John said the staff did a great job and the repairs were completed on time.
Vehicle: Ford Edge
Category: Service
Service Date: 10/02/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 393 in total