Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

295 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


SA
Sarah A.
Grand Rapids, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Sarah said she received good service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Ada, MI
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018
Consistently great service!
Car was done when promised, price was fair, no surprises!

JH
John H.
Michigan
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
John said this business was very helpful.
This review was collected via phone interview by Customer Research Inc.

DE
Dave E.
Michigan
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Dave said they were great.
This review was collected via phone interview by Customer Research Inc.

JC
Jane C.
Grand Rapids, MI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jane said the business does good work. She is very impressed with them.
This review was collected via phone interview by Customer Research Inc.

JE
Jona E.
Boise, ID
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Jona said they were pretty educational, gave him options and they were prompt.
This review was collected via phone interview by Customer Research Inc.

SV
Steve V.
Grand Rapids, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Steve said that this business does things right. The service is on time and at a fair price. He recommends them often.
This review was collected via phone interview by Customer Research Inc.

LT
Luther T.
Ada, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Luther said the mechanic did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

JM
Jean M.
Grand Rapids, MI
Mazda 626
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Spoke with David. He said he is fine with the service. The timeliness of the service is an issue. He did not receive any calls after dropping his vehicle off for a couple of days. He is comfortable with the mechanics service and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Scott said he was happy with the service. The staff was thorough, fair, and up front.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
Grand Rapids, MI
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ryan said the facility had great prices and did a good job.
This review was collected via phone interview by Customer Research Inc.

TQ
Tamara Q.
Grand Rapids, MI
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Tamara said this business was excellent.
This review was collected via phone interview by Customer Research Inc.

JF
Jan F.
Ada, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jan said he's been with them for a long time and he relies on their services a lot.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
Michigan
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Amanda said, this business gives her good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Ada, MI
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Prompt service, personalized.
Cascade Automotive provides prompt, professional, and personalized service. I have only been pleased with work done here.

SP
Stone P.
Michigan
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Stone said they are more honest than other businesses, they only fix what has to be fixed. They do not over charge.
This review was collected via phone interview by Customer Research Inc.

VV
Victoria V.
Caledonia, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Victoria said she was very pleased with the business. The business got her vehicle done fast.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Michigan
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tim said the employees provide the best service in the area.
This review was collected via phone interview by Customer Research Inc.

DS
Darren S.
Traverse City, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Darren said that the facility is quick, honest and fixed his vehicle's problem.
This review was collected via phone interview by Customer Research Inc.

BB
Brett B.
Grand Rapids, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Part of the community
Great service from start to finish. Test drive my vehicle for diagnostic without cost, quick scheduling, drove me home and picked me up!! Serves our community with trust, reliability, and honesty!