Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

278 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TB
Tim B.
Michigan
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tim said the employees provide the best service in the area.
This review was collected via phone interview by Customer Research Inc.

DS
Darren S.
Traverse City, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Darren said that the facility is quick, honest and fixed his vehicle's problem.
This review was collected via phone interview by Customer Research Inc.

BB
Brett B.
Grand Rapids, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Part of the community
Great service from start to finish. Test drive my vehicle for diagnostic without cost, quick scheduling, drove me home and picked me up!! Serves our community with trust, reliability, and honesty!

CM
Charlie M.
Grand Rapids, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Charlie said this business was thorough. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Grand Rapids, MI
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Mike said the staff always does the service right every time.
This review was collected via phone interview by Customer Research Inc.

MB
Molly B.
Grand Rapids, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Molly said the employees were super friendly and they completed her service within a day.
This review was collected via phone interview by Customer Research Inc.

GJ
Garet J.
Michigan
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Garet said, when he got his vehicle back some of the insulation under the hood was unsecured, it was missing a few screws.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Grand Rapids, MI
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
John said the business got everything done in a fast, efficient manner.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Grand Rapids, MI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
David said the business provided him good service.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Michigan
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brad said his overall experience was fine. They were transparent with everything and notified him with concerns.
This review was collected via phone interview by Customer Research Inc.

BU
Bruce U.
Grand Rapids, MI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Bruce said the employees were super nice. They followed through with his service. He was super happy with the work.
This review was collected via phone interview by Customer Research Inc.

GB
Glen B.
Michigan
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Glen said they are really good and he likes them.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Grand Rapids, MI
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Mike said that the facility was great.
This review was collected via phone interview by Customer Research Inc.

SV
Steve V.
Grand Rapids, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Steve said the staff is prompt, courteous and they do the job right. They do everything that is expected of a good facility.
This review was collected via phone interview by Customer Research Inc.

PR
Phillip R.
Michigan
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Philip said he called the business on a Wednesday night after hours. Jeff called him back the next morning and told him that they would try to get him in that day. They got his vehicle in and told him what was wrong with it, Jeff gave him a good explanation. He did everything he said he was going to do, and the vehicle was fixed in a timely manner. The business even provided transportation home while the vehicle was being worked on and back to the business when it was ready to be picked up. He was very impressed with the business.
This review was collected via phone interview by Customer Research Inc.

TT
Tracy T.
Grand Rapids, MI
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tracy said the staff went above and beyond what was expected. Jeff did an amazing job.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Ada, MI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with David's wife. She said the staff is very honest.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Grand Rapids, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mike said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Grand Rapids, MI
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Spoke with Anna. She said the service was good. The work was expensive.
This review was collected via phone interview by Customer Research Inc.

CZ
Charles Z.
Allendale, MI
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Charles said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.