Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

315 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


JM
Jean M.
Grand Rapids, MI
Mazda 626
Verified Customer
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11/03/2018 Category: Service
Jean said they have competent service and they have her confidence.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Comstock Park, MI
Toyota 4Runner
Verified Customer
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11/01/2018
Honest and dependable service
I can always trust the crew at Cascade Auto to provide honest guidance, and perform outstanding work at fair prices. They’re always busy, because the truly care for their clients.

SP
Stone P.
Ford F-150
Verified Customer
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10/27/2018
Senior geologist
Honestly and friendly. Good job skills

SV
Steve V.
Grand Rapids, MI
Buick LaCrosse
Verified Customer
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10/26/2018
Top notch service with the best trained mechanics in Grand Rapids.
A wise man once told me that you have arrived in life when you have secured a good doctor, a good dentist and a great mechanic. I have been lucky enough to find all three...with Cascade Automotive Services as great as it gets! Always well staffed, Jeff and his team are very well trained and perfect on schedule commitments. And, if they don't get it right on the first crack (hardly ever miss) they stand behind their work by making it right every time.

DA
Dan A.
Grand Rapids, MI
GMC Acadia
Verified Customer
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10/26/2018
Best crew around.
Honesty. Knowledge. Service. I wouldn't go elsewhere.

TM
Terrence M.
Grand Rapids, MI
Dodge Dart
Verified Customer
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10/24/2018
Great customer service
Employees offered swift and great customer service

DB
David B.
Ada, MI
Honda CR-V
Verified Customer
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10/20/2018 Category: Service
David said the issue was handled without any problems.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Grand Rapids, MI
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Good honest competent people
Good honest competent people you can always count on.

JA
John A.
Ada, MI
Nissan Sentra
Verified Customer
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10/11/2018
My Go To repair shop
I have been using Cascade Automotive for several years now after a friend recommended them. I can't say enough good things about the shop. Always great service, fair pricing and estimates, work done on time as promised and never had an issue with a repair. They let me know what is required/needed and what is only recommended so I can make the choice.

HF
Heather F.
Grandville, MI
Honda Pilot
Verified Customer
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10/10/2018
Friendly, fast, expert service!
Jeff and Adam at Cascade Automotive are terrific! They always do a great job and take the time to answer questions.I would highly recommend them.

RL
Richard L.
Grand Rapids, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Richard said he was very pleased with the service, he was treated very well and he also said he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

KK
Kristen K.
Michigan
Jeep Liberty
Verified Customer
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10/10/2018 Category: Service
Kristen said this business is very helpful and the work was satisfactory.
This review was collected via phone interview by Customer Research Inc.

GR
Geoff R.
Ada, MI
Ford Expedition
Verified Customer
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10/09/2018
Trustworthy, honest, great service!
Jeff and his team at Cascade Auto always give honest assessments and provide excellent service. I would highly recommend their service to anyone with new or used vehicles.

TC
Therese C.
Rockford, MI
Chevrolet Malibu
Verified Customer
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10/06/2018 Category: Service
Therese said the service was very good.
This review was collected via phone interview by Customer Research Inc.

CK
Craig K.
Ada, MI
Chevrolet Equinox
Verified Customer
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10/05/2018
Honest. Good service. Very nice personnel . They are accommodating, care for your vehicle, as well as the customer.
As always, the service is great and is guaranteed. Have never had a problem

JN
Jeff N.
Michigan
Ford Fusion
Verified Customer
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10/04/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Justin W.
Michigan
INFINITI G35 Sedan
Verified Customer
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10/04/2018 Category: Service
Justin said the service was done quickly and it turned out great.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Michigan
Mercury Milan
Verified Customer
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09/29/2018 Category: Service
Chris said the business was great. They followed up when they said they would. Their prices are reasonable. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Jon C.
Toyota Tundra 4WD Truck
Verified Customer
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09/27/2018
Great Service.
Quick, fair, friendly service. Always a good experience at Cascade Automotive.

NS
North S.
Grand Rapids, MI
Ford F-150
Verified Customer
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09/26/2018
Great service
They always do a great job and quickly too.