Belleair Auto Care is conveniently located in Belleair Bluffs, Florida. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Belleair Auto Care is conveniently located in Belleair Bluffs, Florida. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.
Verified CustomerMike, I'm sorry you felt that way after leaving my shop. I pride myself on customer satisfaction and would have promptly addressed your concerns. I reviewed your repair order and would like to explain. The headlight bulb I replaced was $17.70 your cost, I buy quality parts for the vehicles I repair, my cost for the bulb I put in your car was more than $10.00 because I have to warrenty the repair and it has to last so I don't use the cheapest parts available. Labor cost for changing both headlight bulbs was .6 tenths of an hour. I go by a national labor guide that lists the labor for all repairs, that way the labor can be verified and not something I made up. I usually recommend replacing both headlight bulbs as preventive maintenance if one goes out, because the other side most likely will fail soon after. I remember you telling me that you had replaced one a few months ago, I asked if you would like me to remove one of the new bulbs and you said no because you could't remember wich side you replaced. The air filter was $20 and .3 tenths to install and the cabin filter was $29 and .6 tenths to install. We test the moisture content of your brake fluid with an electronic tester and it registered at 4%, so we recommended a brake fluid change. Your car was in great condition besides the engine and trans mounts we replaced thats all that was needed. My customers Know good or bad I will always tell them the truth about their cars, I NEVER sell anything that is not needed on a vehicle. You are trusting me to keep your car running great and properly maintained. Your cabin air filter filters the air you breathe inside the car, with the high humidity here a lot of them grow mold if not changed at the appropriate interval. The filter in your car vas very dirty, as well as your air filter. The noise that your car came in for was fixed properly the first time and you were not charged the .5 - 1.0 hour that was spent inspecting and diagnosing the noise. Above all customer satisfaction is most important to me so Mike if you still feel that you were unfairly charged please come see me and I will come up with a resolution that will make you happy. Thank you, Tom Eisele