Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1344 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 3.7272718/5Overall Rating 3.7272718/5Overall Rating 3.7272718/5rating 3.7272718rating 3.7272718
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


JS
Joseph S.
Spartanburg, SC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Hyundai
Fast, friendly service at a great price
VANCE M. from Benson Hyundai responded on 10/16/2018

THANK YOU SO MUCH


CC
Cindy C.
Spartanburg, SC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Friendly Fast Service
Kristy is wonderful to work with. Fast friendly total service.
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


CM
Cindy M.
Spartanburg, SC
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
It's clean and it has Wi-Fi.
Good service.
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


Verified Customer
Shelby, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Benson #1
Great job as usual.
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


CM
Constance M.
Spartanburg, SC
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Service
Outstanding service easy and quick. My service advisor was polite and friendly. Will continue to go there.
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


JM
Jacqueline M.
Moore, SC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
OUtstanding customer service and attention to personal detail
Our A/C unit was malfunctioning, and after one unsuccessful repair, Benson went "all out" to make sure it was done right the next time, and it was. As my wife is handicapped, they even went out of their way to accommodate her disability - not something usually seen elsewhere, and much appreciated.
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


AT
Anthony T.
Piedmont, SC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Customer focused
Up front pricing very knowledgeable
VANCE M. from Benson Hyundai responded on 10/15/2018

THANK YOU SO MUCH


ZE
Zach E.
Spartanburg, SC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service appointment
I was able to quickly schedule a service appointment for an oil change and get it set up for the next day. The staff, especially Kristi, was extremely accommodating and worked hard to get me in, get the work done quickly, and get me on my way again, which was much appreciated.
VANCE M. from Benson Hyundai responded on 10/11/2018

THANK YOU SO MUCH


RG
Raymond G.
Duncan, SC
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
The woman that works the desk..
The woman that works the counter in the service department I think her name is kristen. She is the best.. she always has a smile and is all ways friendly.. she makes you feel like part of the familey and always answers any questions I have about my car... tall need more employees like her... thanks for all her hard work.. Farrah Griffith
VANCE M. from Benson Hyundai responded on 10/10/2018

THANK YOU SO MUCH


DD
Deborah D.
Spartanburg, SC
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
A 10 year customer
Great customer service
VANCE M. from Benson Hyundai responded on 10/10/2018

THANK YOU SO MUCH


JB
Jackson B.
Spartanburg, SC
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Easy Service
Easy in and easy out at a fair cost.
VANCE M. from Benson Hyundai responded on 10/09/2018

THANK YOU SO MUCH


KC
Kenneth C.
Landrum, SC
2011 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
BEST OF THE BEST!!!!
Vance runs a good show. Great people and great leadership!!!
VANCE M. from Benson Hyundai responded on 10/08/2018

THANK YOU SO MUCH


Verified Customer
Spartanburg, SC
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
My service check
Much better action fixing the problem.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2018 Category: Service
My oil change
Oil change was fast.
VANCE M. from Benson Hyundai responded on 10/05/2018

THANK YOU SO MUCH FOR YOUR RESPONSE. I AM SORRY YOU WERE NOT CHECKED ON PROPERLY AND WE WILL TRY OUR BEST TO UPGRADE OUR CUSTOMER SERVICE. IF YOU NEED ANYTHING PLEASE CALL ME ANYTIME.


SC
Stephanie C.
Woodruff, SC
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Love my car
Everyone at the dealership smiles, is friendly and helpful. Quick and good service, comfortable surroundings.
VANCE M. from Benson Hyundai responded on 10/05/2018

THANK YOU SO MUCH


Verified Customer
Gaffney, SC
2006 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
always good service
always bring my accent here for service whether oil change or maintenance. always friendly and professional.
VANCE M. from Benson Hyundai responded on 10/05/2018

THANK YOU SO MUCH


Verified Customer
Duncan, SC
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Very helpful and fast service!
So much better service than I expected. A very pleasant and hassle free experience!
VANCE M. from Benson Hyundai responded on 10/03/2018

Thank you so much


Verified Customer
Gaffney, SC
2014 Hyundai Sonata Hyb
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2018 Category: Service
They will work to make it right.
Had some issues at first, but they had no problem fixing it.
VANCE M. from Benson Hyundai responded on 10/03/2018

thank you so much for your response.


RB
Robert B.
Roebuck, SC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
The service after the sale.
Vance, Debbie and Kristi are great. They maintain Ethylen aka the 2017 Hyundai Sonata running just right. Sorry to say at the rate they are maintaining it she will reach my goal of 250k.

Respectfully,

Rob Byers
VANCE M. from Benson Hyundai responded on 10/03/2018

Thank you so much


JL
Jasmine L.
Inman, SC
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Awesome service
Great staff, service was quick and easy
VANCE M. from Benson Hyundai responded on 10/03/2018

Thank you so much

VANCE M. from Benson Hyundai responded on 10/03/2018

Thank you so much


SJ
Selinajames J.
Spartanburg, SC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Excellent service
Awesome customer service
VANCE M. from Benson Hyundai responded on 10/03/2018

Thank you so much