Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1462 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.78261/5Overall Rating 3.78261/5Overall Rating 3.78261/5rating 3.78261rating 3.78261
Original
Overall Rating 2.52174/5Overall Rating 2.52174/5rating 2.52174rating 2.52174rating 2.52174
95% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


Verified Customer
Spartanburg, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Top notch. Very helpful.
People friendly, easy to wait for service. Explained everything. I would recommend the dealership.

BT
Beth T.
Spartanburg, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
I have already stated my opinion on a previous page. Perhaps this is the way Benson wants the service department run.
I have no more to add to what I have already stated. Thanks.
VANCE M. from Benson Hyundai responded on 01/16/2019

THANK YOU FOR YOUR RESPONSE. I AM SO SORRY YOUR EXPERIENCE WAS NOT ACCEPTABLE. I REVIEWED YOUR SERVICE INVOICE AND THE CHARGES WERE CORRECT. IF I CAN BE OF ASSISTANCE PLEASE CALL ME ANYTIME.


JP
Judy P.
Cross Hill, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
time
they took the car right back on time and had us on the road in less that 30 mins
VANCE M. from Benson Hyundai responded on 01/16/2019

THANK YOU SO MUCH


Verified Customer
Columbus, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Good service
Easy to schedule and reliable service. No unnecessary work done.
VANCE M. from Benson Hyundai responded on 01/14/2019

THANK YOU SO MUCH


Verified Customer
Moore, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Recall on airbag
Service was completed on time as promised. Never an issue when dealing with their service department.
VANCE M. from Benson Hyundai responded on 01/14/2019

THANK YOU SO MUCH


JS
Janet S.
Spartanburg, SC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service
Friendly and on time!
VANCE M. from Benson Hyundai responded on 01/13/2019

THANK YOU SO MUCH


Verified Customer
Simpsonville, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
People are great and service was fast and efficient.
VANCE M. from Benson Hyundai responded on 01/13/2019

THANK YOU SO MUCH


MT
Mark T.
Anderson, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Great
Great dealership. Mr. Winecoff is top notch
VANCE M. from Benson Hyundai responded on 01/11/2019

THANK YOU SO MUCH


JS
James S.
Greenville, SC
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Christi
Excellent service be my advisor kept me informed about how it was going and how much longer it would be. The techs did a super job installing the control and the alignment shop made the car a joy to drive again.
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


BJ
Bailey J.
Fountain Inn, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Review
Fast oil change & great customer service !
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


Verified Customer
Charleston, SC
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great
Kristie Henderson
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


ZE
Zach E.
Spartanburg, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Oil change
Kristy and the rest of the service team did a wonderful job getting me in and out quickly and efficiently as always.
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


MF
Mark F.
Spartanburg, SC
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Friendly people
Great customer service
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


Verified Customer
Spartanburg, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2019 Category: Service
Reasonable Service
The service took a little longer than we were told. Otherwise, everything was done as expected.
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


AC
April C.
Wellford, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Excellent Customer Service
The staff in the service department are always so friendly and professional.
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


HC
Heather C.
Inman, SC
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Excellent service as always
...
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


DS
David S.
Inman, SC
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Fast fast fast and good coffee
I was in and out in under 15 min.
VANCE M. from Benson Hyundai responded on 01/04/2019

THANK YOU SO MUCH


Verified Customer
Spartanburg, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great service.
Made appointment quickly. Service was great, done timely.
VANCE M. from Benson Hyundai responded on 01/02/2019

THANK YOU SO MUCH


MB
Melody B.
Pacolet, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Great service and friendly staff!
Excellent Service Manager! Efficient staff and great service!
VANCE M. from Benson Hyundai responded on 01/02/2019

THANK YOU SO MUCH


JA
James A.
Moore, SC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
JPA review
It never amazes me the personal touches that Vince's team applies to each customer and for me,I think, that touch makes each visit exemplary. It is great sadness that I am moving, permanently out of state. Rest assured that your service center will be my gauge of other Dealerships .
VANCE M. from Benson Hyundai responded on 01/02/2019

THANK YOU SO MUCH