Big Johns Oil Lube Auto Repair

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

209 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


TG
Tammy G.
Puyallup, WA
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04/03/2017
Everything is AMAZING
I have been going to Big John's now for 2years. You guys are the "VERY BEST" in the industry. I have taken 3 different vehicles to you for repairs, and each time has been nothing but quality, HONEST, and more than fair prices. I had to make a choice back in November to have my 2006 Buick Lucerne CXS repaired by another shop (it had broke down on railroad tracks) due to time constraints and need for my vehicle. That shop charged $3,400 for repairs that were "causing the problem". During their sloppy service they managed to "forget" to put my wiring harness back properly which left it to burn/melt to my manifold and nearly catch my car on fire! Thanks Cooper's! Needless to say it stopped running again. Had it towed to Buick of Puyallup and they claimed it was my battery $450. Again, car stopped running and finally I was able to get the car into Big John's. After looking at it, taking it for a drive, Big Johns service determined what the issues were. You guys are amazing!! And even saying that just does not feel like that's a strong enough description to describe the honest service, friendly staff, more than reasonably prices. Overall, BEST SHOP by far in all of Pierce County but my gut tells me best shop in Washington state. Thank you so much for helping me when I felt so hopeless about my car. I will NEVER, ever go anywhere else!

TS
Thomas S.
Tacoma, WA
Dodge Pickup
Verified
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12/21/2015 Category: Service
Thomas said the service provided by the business was really good.
This review was collected via phone interview by Customer Research Inc.

RF
Rebecca F.
Puyallup, WA
Mercury Sable
Verified
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12/18/2015 Category: Service
Rebecca said this business was friendly and she felt like the staff worked hard to make her vehicle better.
This review was collected via phone interview by Customer Research Inc.

KB
KIM B.
Tacoma, WA
Honda Element
Verified
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12/17/2015
Always a pleasure
We have been going to Big John's for couple years now, truthful honest and super nice.

KD
Ken / Brandon D.
Washington
Ford Pickup
Verified
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12/17/2015 Category: Service
Brandon said he liked the prices at the business.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Tacoma, WA
Pontiac Bonneville
Verified
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12/12/2015 Category: Service
Steve said this business was the best and the service was good. The employees at this business were good and honest.
This review was collected via phone interview by Customer Research Inc.

LB
Leah B.
Olympia, WA
Hyundai Sonata
Verified
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12/12/2015 Category: Service
Leah said the service provided by this business was great. They were extremely nice and willing to work with her.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Lakewood, WA
Ford Ranger
Verified
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12/03/2015
Big John treats his customers like family
Big John's is the only place I'll take my truck

RW
RICHARD W.
Graham, WA
Toyota Avalon
Verified
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11/30/2015
Rich's Review 11-30-15
Always great service and conversation. My Avalon is the epitome of perfection. The 99 Honda, well that's another issue. But we'll get it!

JC
Jason C.
Puyallup, WA
GMC Yukon
Verified
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11/25/2015 Category: Service
Jason said he appreciated their friendliness and knowledge of the vehicle. The mechanics at this business will leave his vehicle in better shape than when it came in.
This review was collected via phone interview by Customer Research Inc.

LB
LESLIE B.
Puyallup, WA
Cadillac CTS
Verified
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11/21/2015
Great service and attention to detail.
We had a radiator replaced and oil changed. John and Rhonda were great!

SG
Sharon G.
Puyallup, WA
Verified
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11/21/2015 Category: Service
Sharon said she received outstanding service from this business, and the employee went above and beyond in servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Carrollton, TX
Chevrolet Silverado
Verified
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11/20/2015 Category: Service
Dave said they took care of him. They also did a great job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Olympia, WA
Mercury Mariner
Verified
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11/17/2015 Category: Service
Daniel said he highly recommends John, he knows what he is doing.
This review was collected via phone interview by Customer Research Inc.

NU
Norma U.
Tacoma, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015 Category: Service
Norma said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Tacoma, WA
Infiniti G35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Chris said the service provided by this business was pretty good. The employees were friendly.
This review was collected via phone interview by Customer Research Inc.

TE
TERI E.
Tacoma, WA
Subaru Forester
Verified
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10/31/2015
So Happy!
Not only is this shop clean and efficient- but everyone is extremely nice!!

RW
RICHARD W.
Graham, WA
Toyota Avalon
Verified
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10/30/2015
229k Review
As always, I receive excellent, personal and professional service. I highly recommend Big John's.

KS
Katie S.
Tacoma, WA
Chevrolet Cobalt
Verified
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10/26/2015 Category: Service
Katie said the employees are friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

SR
Sheryl R.
Puyallup, WA
Ford Escape
Verified
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10/23/2015 Category: Service
Sheryl said the service provided by this business was expensive, but they did a very good job. The employees were very nice.
This review was collected via phone interview by Customer Research Inc.

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