Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

363 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


LT
Leslie T.
Camarillo, CA
GMC Yukon XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
4
Great service as always. After reviewing my bill I noticed I was Charged $300 for diagnostic service, I believe I was Told it was $150 so that was a surprise.
Joe B. from Bill Clarks Automotive Inc responded on 12/14/2017

Leslie,

Thank you for your continued patronage, we truly appreciate your business. If you review your repair invoice a bit closer, you will see that the $300.00 labor fee included some of the work performed as well as the diagnosis fee. The actual diagnosis fee you were quoted was $120.00, we discounted that to $60.00 since you approved the repairs. Please feel free to contact us if we can help clarify those costs. Again, thank you for the nice review, and allowing us to continue to serve you.

Joe Bentz
Owner


DG
Dan G.
California
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Dan said the price was a little expensive but they were able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

GK
Gerd K.
Ventura, CA
Lexus ES 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2017 Category: Service
Gerd said there were some difficulties in communication. He was in a hurry to attend a meeting. He has been a customer for 30 to 40 years since Clark was there. It was more expensive than estimated. It went over almost $900.
This review was collected via phone interview by Customer Research Inc.

AP
Allen P.
Ventura, CA
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Spoke with Ivy. She said this business tried to fix the charging outlet in her vehicle but they were not able to so she will have to bring the vehicle back for that.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Ventura, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
John said this business is good.
This review was collected via phone interview by Customer Research Inc.

JS
Janiel S.
Ventura, CA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2016
Oldie but a Goodie!
I knew there was a problem since it was idling rough for awhile. I guess the truck it getting to where things need to be fixed. My initial thoughts sensed it was easy enough to fix. I am always amazed at how much costs are to fix things. Joe took care of me.

AG
Aaron G.
Ventura, CA
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2016 Category: Service
Aaron said this business has good quick service and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

SL
Shawn And Tiffany L.
California
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2016 Category: Service
Shawn said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BW
Berndt W.
Oxnard, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2015 Category: Service
Berndt said this business does a good job with all they do. His vehicle took about a day longer to complete than what was initially anticipated because of what he believes was an unavailability of parts, but he is not exactly sure.
This review was collected via phone interview by Customer Research Inc.

DM
Dick M.
Oxnard, CA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Dick said this business is doing a good job.
This review was collected via phone interview by Customer Research Inc.

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