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Bill Dodge Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,254 Reviews)
66
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Score Details

5 stars
81%
4 stars
11%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
38
Total ReScores™
4.9
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

"It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME. "It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(207) 721-8300
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
118 PLEASANT ST Brunswick, ME 04011
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,254 Reviews)
Write a Review
Recent Reviews
SS
gravatar
Sandra S.
Freeport, ME
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/29/2023
0
Category: Service
Delays Delays Delays
Went to Bill Dodge in Brunswick looking for a Venue Limited in color denim. They did not have one on their lot at the time. But, said that they get Allocation sheets periodically- and that they would more than likely have that vehicle in a timely manner. This was November 2022. They also ‘required’ that I give them a deposit. $500 is the minimum. Weeks went by and no Venue. Then I received an email from the salesperson telling me that it would be mine in mid January! That did not happen. So in my frustration, I checked with another dealership- and they had the Venue coming in For Sure January 25th. In the meantime, Bill Dodge contacted me to say that this vehicle was In Transit and due to arrive at a dealership in New Hampshire on February 9th - and that they could have it sent to Maine after being processed in N.H. They gave me the Vin# of the vehicle. Well needless to say the delivery date (ETA) has been delayed. February 9 to the 17th - and the latest ETA is February 25th! I assume that the delivery date will continue to get pushed back later- delayed even more. DEPOSIT cashed by Bill Dodge November 2022. I have asked for my deposit to be credited back onto my CC twice- as I am purchasing the Venue that is available to me NOW. They refuse to issue a refund and have been extremely nasty on the phone- very unprofessional. They could not deliver the vehicle to me in a timely manner. And they have lost NOTHING by my not purchasing their vehicle . They promised me a vehicle by mid January and did not come through!! DO NOT put a deposit on a vehicle on a vehicle at Bill Dodge UNLESS it’s currently on their lot! $500 is lost to me and they evidently do not care about integrity or their business reputation…
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