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Bill Dodge Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,254 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
38
Total ReScores
4.9
ReScore Average
66
Net Promoter Score ®

Business Details

About

"It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME. "It's all right here, right now, at Bill Dodge Hyundai!" Come see us today and see what we can do for you! We are located off of Route 1 in Brunswick, ME.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(207) 721-8300

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
118 PLEASANT ST Brunswick, ME 04011
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,254 Reviews)

SS
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Sandra S.
Freeport, ME
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2023
0
Category: Service
Over Promise Under Deliver
Took my $500 deposit November 2022 for a Venue Limited that they Did Not have on their lot - but promised to have the one that I wanted in a timely fashion. Sent me a follow up email stating that the vehicle would be available to me mid January 2023. The December 2022 allocation sheet did not show this Venue being delivered to Bill Dodge in Brunswick. In January I had a meeting with my salesperson who explained that they had ‘found’ a Venue that was In Transit to Somersworth Hyundai In N.H. They were trying to ‘work out a swap’ in regards to the Venue that I wanted with another vehicle at Bill Dodge in Brunswick, Maine. I was given the Venue Vin# making it easy for me to track the progress of the In Transit ETA. First the date was February 7, 2023. Then it got pushed back to February 17. Next it was the 24th. And the last time I checked it was the 25th! Delay Delay Delay!!!
I have tried to get my deposit back TWICE as I have lost time and patience in the entire debacle of them making promises and not delivering! Now they have become Nasty and Unprofessional and are refusing to credit my $500 back to my credit card. Beware of their Deposit scheme!
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