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Bill's Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(152 Reviews)
80

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
80
Net Promoter Score ®

Business Details

About

Bill’s Automotive is a full-service auto repair and collision shop that provides quality service for all makes and models: foreign and domestic vehicles, light-duty trucks, classic cars, new models and everything in between. We serve Oakland and Macomb counties in Rochester, MI. Bill’s Automotive is a full-service auto repair and collision shop that provides quality service for all makes and models: foreign and domestic vehicles, light-duty trucks, classic cars, new models and everything in between. We serve Oakland and Macomb counties in Rochester, MI.

Categories
Auto Repair, Collision Repair, Car Maintenance
Contact
(248) 651-6339

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
202 South St Rochester, MI 48307
Bill's Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(152 Reviews)

GA
gravatar
george a.
Rochester, MI
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2025
verified customerVerified Customer
8
Responsive service provider - willing to help and resolve problems in light of unexpected circumstances.
Thank you for attempting to reach us to resolve our experience. We appreciate your commitment to good service and will re-evaluate returning to continue our long list of needed repairs. Maybe helping us cover completing our repairs will be sufficient for us. A running car is much more important than car looks for us. Much appreciative for your reaching out George

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/04/2025
6
Less than satisfied for issues outside of focused repair service.
Completed requested repair to professional level. But took about 10-14 days longer than promised. And having vehicle returned with hood damage as if something was dropped or scraped hood top took my planned 4-star rating to 2-stars. Prolly wasn't deliberate and accidental but that was unexpected. Someone shouldve told us. But picked up at night in dark so didn't see scrape until morning. They seem to know their trade but this was a bummer.
From the staff o. from Bill's Automotive responded on 12/12/2025 05:33 AM

good morning we are very concerned about the damge to your hood you are refuring to we would like to see the car and the damger so we can make it right we have a full body shop on site if we needto fix something feel free to reach out to us 248 651 6339  

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