Reviews
JC
John C.
Oxon Hill, MD
BMW 6 Series
Verified
70,000 mile maintenance
Great job. Explained things in detail. Showed me my old parts and even washed my car.
Recommended
DD
Dianne D.
Bowie, MD
BMW 5 Series
Verified
Honesty and reliability works for me!
Trusted service
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 08/15/2018
It was a pleasure to meet you and we are glad to get you back on the road.
Bimmer WerksDR
Donald R.
Silver Spring, MD
BMW 5 Series
Verified
Donald said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
IT
Ignace T.
Laurel, MD
BMW X5
Verified
Ignace said the service was not as scheduled. He called, but they did not pick up the phone. They did a good job with the repair.
Recommended
This review was collected via phone interview by Customer Research Inc.
KG
Kennita G.
Halethorpe, MD
BMW 5 Series
Verified
I won’t go anywhere else!
Superior knowledge and experience, Friendly, Professional and by far the cleanest mechanic shop I’ve ever seen!!!
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 07/17/2018
We are so blessed to have people like you in our Bimmer Werks family. Am glad everything turned out the way it did and you can start enjoying your car again.
Bimmer WerksMF
Mike F.
Gaithersburg, MD
BMW M6
Verified
Mike said they do great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 07/24/2018
Pleasure as always my friend.
Bimmer WerksRB
Reinhard B.
Laurel, MD
Porsche 911
Verified
Reinhard said the employees were nice. They provided competent service. They provided pretty good service on his vehicles brakes. He had an issue with his sun roof after service. The employees could not repair all his service issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Ricky D.
Upper Marlboro, MD
BMW 5 Series
Verified
Ricky said he has always been a customer of the business. He used to have the owner work on his vehicle when he worked at a different facility, and when he found out he opened his own place, he made the switch. He is always pleased with the work done, the staff stands by their work, and fixes any problems that may arise. Whenever he has a situation, the staff will be there for him, no matter how busy they are.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 06/25/2018
Thank you so much, am glad we could get these issues resolved for you and we look forward to a long reltationship.
Bimmer WerksDG
Dinease G.
Bowie, MD
BMW 5 Series
Verified
Spoke with Robert. He said this was his first time at this business. The guy working on his vehicle was not really personable. He would recommend them for service, but he would explain the guy is not a people-person.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 07/16/2018
Must have gotten the wrong guy because we are extremely personable here at this facility, this strikes me as a bit strange and also makes me wonder if you got the right place?
Bimmer WerksTO
Tyler O.
Silver Spring, MD
BMW 3 Series
Verified
A++++
Always there and willing to work with my very busy schedule. Definitely went out of his way on this repair. Thank you! Always recommended. A+ work & price.
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 06/14/2018
Thank you sir, we appricate you and your kind words is the icing on the cake for us.
Bimmer WerksAA
Ahmed A.
Beltsville, MD
BMW X3
Verified
Fast and great service
Very fast and great service for BMW
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/31/2018
Always a pleasure, please be more pro active with your car so you dont keep running into these type of issues.
Bimmer WerksGS
George S.
Silver Spring, MD
BMW M3
Verified
OIl leak on E36 BMW M3
I appreciated Amr expert knowledge of BMWs when I took my car to correct an oil leak that covered the bottom of the engine and transmission. I was expecting something major but Amr assured me that it was a worn seal at the oil filter housing, which he was able to address in one day.
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/29/2018
Your welcome and enjoy that car at the Track.
Bimmer WerksSS
Sarda S.
Capitol Heights, MD
BMW 3 Series
Verified
Just Amazing
Amr is such an honest and helpful person. He is the only guy that can work on my BMW. Amr's work is over the top and he always goes above and beyond!! Thank you so much for being patient and having reasonable prices! It's much appreciated keep up the amazing work! My car runs so smooth now!
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/23/2018
Its always an absolute pleasure to work with people like ur self, makes my job so much easier because you let us do our job. Thank you for your patients.
Bimmer WerksDG
Darian G.
Washington, DC
BMW 5 Series
Verified
BMW 535 xdrive-suspension
Bimmer Werks did a great job replacing my struts and control arms! They went above and beyond to save me money on a very expensive repair.
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/21/2018
Thank you for choosing us, enjoy it.
Bimmer WerksHH
Hector H.
Laurel, MD
Hyundai Sonata
Verified
Hector said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/15/2018
Awesome sauce.
Bimmer WerksAS
Alex S.
Silver Spring, MD
Honda Accord Sdn
Verified
2010 Honda Accord
Always a pleasure to do business with Amr, he’s always there when we need him. Thank you for a great job on my wife car.
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 05/01/2018
The pleasure is all ours Sir and thank you.
Bimmer WerksCA
Chris A.
Laurel, MD
Chris A. In Laurel on 4/25/18
Could not find any better than this, compared with my experience to other service shops. Amr, Owner/Technician is a great guy, had my X5 runs like new. His staffs are very attentive, helpful and very courteous. Highly recommended.
Recommended
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 04/27/2018
Its always a pleasure to deal with good people like yourself. So glad everything worked out, we will see you on the next one.
Bimmer WerksJD
Jahi D.
Upper Marlboro, MD
BMW 5 Series
Verified
Jahi said that they did a great job getting him in even though their power was out that day, completed the work necessary and that they know their stuff. The staff have good personalities. However, when he calls for service sometimes no one answers the phone and they lose an opportunity to work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Dana C.
Beltsville, MD
BMW X5
Verified
Dana said there were problems and everything got straightened out. The employee who assisted him was a great guy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 04/25/2018
Thank you for choosing us for your repair shop, I had no control over those issue as they stemed from the insurance company.
Bimmer WerksGG
Gary G.
Hanover, MD
Verified
Gary said they got the work done fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
Amr A., Owner/Technician from Bimmer Werks Auto Repair responded on 04/18/2018
Thank you for trusting us with ur baby.
Bimmer Werks