Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

272 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 3 days ago

Reviews


BM
Bertha M.
Little Rock, AR
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Bertha said the owner is a wonderful person and the best. Her vehicle was detailed and he did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

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BRYAN B.
Mason, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Great job
Guys did an amazing job! John was very thorough and Kept me in the loop about what was going on

JB
Jake B.
Memphis, TN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Jake said he will recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Benny B.
Oakland, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Benny said the staff is the best.
This review was collected via phone interview by Customer Research Inc.

SP
Shane P.
Memphis, TN
Ram Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Shane said they did overall okay.
This review was collected via phone interview by Customer Research Inc.

JW
Jamie W.
WALLS, MS
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Jamie said the business provided good service. They were willing to work with him. The staff were nice, friendly, courteous and kept him informed. They found a few extra issues they addressed with him. They were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

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Ben E.
Memphis, TN
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Ben said the business did a great job and took good care of him.
This review was collected via phone interview by Customer Research Inc.

AM
Alonzo M.
Memphis, TN
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Alonzo said the business does good work. They provided him with a loaner vehicle and the staff all are friendly.
This review was collected via phone interview by Customer Research Inc.

KH
Khairun H.
Memphis, TN
Mercedes-Benz CLA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Khairun said John is top notch, they are like family to him and the customer service is great.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Millington, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
John said he was happy with all the service, the timeliness, the updates and the results.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Memphis, TN
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Brian said the business is convenient, quick, and they do the work correct at a good price. The customer service is very accommodating.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
White Oak, TX
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Knowledable, Fast and complete.
From my initial contact with these folks, they spoke to me on a level that I could understand, and showed me that they were knowledgeable and willing to provide.

MM
Matt M.
Tennessee
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Matt said this business was able to get his vehicle turned around quickly and promptly. The service was nice.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Memphis, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Paul said the employees completed service he requested. They provided good work.
This review was collected via phone interview by Customer Research Inc.

UW
Use W.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Spoke withKim. He said he will recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Arlington, TN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
DANIEL M.
Arlington, TN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Competitant and on time
I received an almost new set of tires to use for my GMC Sierra from a friend who lifted and put new tires on his 3/4 ton Ram. Since the new tires came off a 3/4 ton truck they were a little larger than my stock tires which made it harder to find someone to mount and balance my new tires. Birchs did it for a little cheaper than I was quoted at other shops. They also aligned my front end which was the reason the old tires wore out prematurely. If you are looking for a place you can trust, go to Birchs. I had questions about after market equipment that I suspected had been mounted on my truck (I bought it with 13K miles on it) and their technicians searched under the truck and showed me what had been done. Very knowledgeable.

NA
Nick A.
Memphis, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Nick said the business did work on time. They were professional, timely and had decent prices.
This review was collected via phone interview by Customer Research Inc.

NA
Nathan A.
Cordova, TN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Nathan said the employees were extremely helpful. They were knowledgeable. They provided amazing service. They provided service options. They were easy to work with.
This review was collected via phone interview by Customer Research Inc.

MI
Marlon I.
Memphis, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Marlon said his overall experience was very good.
This review was collected via phone interview by Customer Research Inc.