Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

259 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 27 days ago

Reviews


PB
Paul B.
Memphis, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Paul said the employees completed service he requested. They provided good work.
This review was collected via phone interview by Customer Research Inc.

UW
Use W.
Memphis, TN
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Spoke withKim. He said he will recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Arlington, TN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
DANIEL M.
Arlington, TN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Competitant and on time
I received an almost new set of tires to use for my GMC Sierra from a friend who lifted and put new tires on his 3/4 ton Ram. Since the new tires came off a 3/4 ton truck they were a little larger than my stock tires which made it harder to find someone to mount and balance my new tires. Birchs did it for a little cheaper than I was quoted at other shops. They also aligned my front end which was the reason the old tires wore out prematurely. If you are looking for a place you can trust, go to Birchs. I had questions about after market equipment that I suspected had been mounted on my truck (I bought it with 13K miles on it) and their technicians searched under the truck and showed me what had been done. Very knowledgeable.

NA
Nick A.
Memphis, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Nick said the business did work on time. They were professional, timely and had decent prices.
This review was collected via phone interview by Customer Research Inc.

NA
Nathan A.
Cordova, TN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Nathan said the employees were extremely helpful. They were knowledgeable. They provided amazing service. They provided service options. They were easy to work with.
This review was collected via phone interview by Customer Research Inc.

MI
Marlon I.
Memphis, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Marlon said his overall experience was very good.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Cordova, TN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Stephanie said that the place did an excellent job.
This review was collected via phone interview by Customer Research Inc.

CR
CHAD R.
Hernando, MS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Treats you like family
Priced right and trustworthy, would highly recommend them and they stand behind there work.

EY
Eddie Y.
Tennessee
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Eddie said the check engine light came on 3 or 4 days after he got his vehicle back from the business. He said he will not be taking it back to have it repaired.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Eads, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Roger said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Arlington, TN
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Brian said he was very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Memphis, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
John said the employees were very honest. They were informative. They provided good service. He was really happy with the work.
This review was collected via phone interview by Customer Research Inc.

SW
STEPHANIE W.
Cordova, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great service
They were great to work with

EN
EARLE N.
Arlington, TN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
fast, efficient, friendly, knowledgeable
These folks get to your vehicle almost right away--very unusual these days. They have a teamwork that makes it fun to watch. Owner spotted things about one repair neither my wife or I hadn't seen. Have already recommended them to my wife's family.

BB
BRYAN B.
Mason, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great service
Great & fast service. Kept you in the loop for all issues found. Bryan is an awesome helper also !

RM
Robert M.
Moscow, TN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Robert said the business did a good job on servicing his vehicle. It was a little bit expensive. They are good people.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Cordova, TN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sam said the business was quick. They were great to work with. They were understanding of the situation.
This review was collected via phone interview by Customer Research Inc.

JS
Johnathan S.
Arlington, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Johnathan said the business has really good service.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Memphis, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said he has no problems with them and they do a good job.
This review was collected via phone interview by Customer Research Inc.