Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

253 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 11 days ago

Reviews


MI
Marlon I.
Memphis, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Marlon said his overall experience was very good.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Cordova, TN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Stephanie said that the place did an excellent job.
This review was collected via phone interview by Customer Research Inc.

CR
CHAD R.
Hernando, MS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Treats you like family
Priced right and trustworthy, would highly recommend them and they stand behind there work.

EY
Eddie Y.
Tennessee
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Eddie said the check engine light came on 3 or 4 days after he got his vehicle back from the business. He said he will not be taking it back to have it repaired.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Eads, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Roger said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Arlington, TN
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Brian said he was very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Memphis, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
John said the employees were very honest. They were informative. They provided good service. He was really happy with the work.
This review was collected via phone interview by Customer Research Inc.

SW
STEPHANIE W.
Cordova, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great service
They were great to work with

EN
EARLE N.
Arlington, TN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
fast, efficient, friendly, knowledgeable
These folks get to your vehicle almost right away--very unusual these days. They have a teamwork that makes it fun to watch. Owner spotted things about one repair neither my wife or I hadn't seen. Have already recommended them to my wife's family.

BB
BRYAN B.
Mason, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great service
Great & fast service. Kept you in the loop for all issues found. Bryan is an awesome helper also !

RM
Robert M.
Moscow, TN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Robert said the business did a good job on servicing his vehicle. It was a little bit expensive. They are good people.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Cordova, TN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sam said the business was quick. They were great to work with. They were understanding of the situation.
This review was collected via phone interview by Customer Research Inc.

JS
Johnathan S.
Arlington, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Johnathan said the business has really good service.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Memphis, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said he has no problems with them and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Benny B.
Oakland, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Benny said the business did a good job, they were very polite and also helpful.
This review was collected via phone interview by Customer Research Inc.

MC
Ml C.
Germantown, TN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
ML said he received great service at the business.
This review was collected via phone interview by Customer Research Inc.

DH
Dean H.
Arlington, TN
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dean said he was very happy with the service he received at this business.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Arlington, TN
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Richard said the staff was prompt, and they served him well.
This review was collected via phone interview by Customer Research Inc.

KM
KATE M.
Memphis, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Good Job
Always great service and Daisy too!

DL
DebraLynn L.
Covington, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Birch's Auto Is # 1 InThe Entire State
Hi, I am Debra !
Look , I have been taking my car to John (AKA Mighty Mouse), 3 Years in Oct 2018.
My Father, Recommended I do So !! Dad is Smartest Man I Know. Then there is John, and the Birch's Team. I am truly thankful for the Great Service, Straight talk, no extra cost of unneeded work(candy and coffee). Thankyou for showing me the parts I dont have to worry about now ,but may come up later down the road. You are all very kind and keep me informed of progress made, Quick and Educational. Hey, You can learn a lot in three years from your mechanic by listening and treating your car kind. Dad is never worried about the care and treatment myself and that old girl, Ms. Caravan receive. Thank you and God Bless (Cookies coming soon) LOL Deb