Blaise Alexander Hyundai


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

891 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.583335/5Overall Rating 3.583335/5Overall Rating 3.583335/5rating 3.583335rating 3.583335
Original
Overall Rating 1.91667/5rating 1.91667rating 1.91667rating 1.91667rating 1.91667
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service!"
The staff is friendly and professional.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:03 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/19/2018

Thank you for the review!!!


SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great staff
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 03:40 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/17/2018

Thank you for taking the time to rate your last visit!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service on time"
Nice
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 09:10 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/17/2018

Thanks for your business!!  We will see you next time. Please let us know if and when you need anything!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Delay"
Good service but significant delays in the check out process.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:07 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/17/2018

I am truly sorry for the delay.  

It is something that that I am working on daily with checkout procedures, especially with our waiting customers. 

I hope you will will accept our apologies and we see you again to prove how efficient we can be. 

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Timothy T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
They were very courteous from start to finish. JR (Ray) did a wonderful job getting my car fixed in a timely manner. He even set up my rental car.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:26 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/17/2018

I will send on the good review to JR!!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service is always good.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/14/2018 04:28 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/15/2018

I hope so.  Please let us know if there is anything we can do for you or your friends/family.

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service Staff"
There is a nice waiting room with complimentary drinks. The service staff is friendly, knowledgeable and understanding. They respect your time and sympathize with you when the cost is high.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:49 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/15/2018

Thank you very much for the compliments!   We do strive to make every experience an enjoyable one.

Let us know if there is anything else we can do for you.

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Amy C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always get great service and far pricing. Everyone there is really nice and very helpful.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 01:27 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/15/2018

A very big thank you!  We always appreciate the opportunity to take care of your vehicle.

Talk to you soon.

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Randy S. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"satisfied"
things were good
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/11/2018 03:59 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/12/2018

Good is Good!!!

Thank you for taking the time!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Jerry H. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always welcome "
Every time I am in for service, I am always made to feel welcome. I am always acknowledged with a smile and a “hello Mr. Huntington” as soon as I walk in.
Thanks to the whole service team for all you do.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/11/2018 11:40 AM
Robert J. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Repairs"
As I have come to expect the folks there at Blaise Alexander Hyundai are pleasant, knowledgeable and try to accommodate the customer's concerns or needs.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:13 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/10/2018

You are too kind.  Thank you for the words of sincerity. 

Teally appreciated. Keep us updated of your vehicle after repairs. 

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Leslie M. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I always have a great customer experience while I'm there either dropping off or picking up my car and the prices are very reasonable.

Thanks!

Leslie M.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/09/2018 01:35 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/09/2018

All the thanks go to you!!!

we will see you soon!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Ronald P. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top service"
Very professional and proficient
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/05/2018 06:57 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/08/2018

Always a pleasure seeing you sir!!! 

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Susan M. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
We had an issue with our tire and we thought it was resolved, but a few days later we had the same problem. The service department handled the issue a second time and did it with no charge. They also completed all recalls while it was in, that we didn't even know were out there, this to saved us the cost of an oil change as it was part of one of the recalls. Thanks for the great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 01/05/2018 05:23 AM
Lannette J. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simply the best!"
Once again Blaise Alexander Hyundai of State College did an exceptional job! Shawn, JR, and Jimmy and the rest of the service staff are simply the best!!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/04/2018 11:07 AM
Carol P. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service. Friendly personnel."
Transportation to and from the service center. Lots of good advice from all personnel. Friendly service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 06:34 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/03/2018

thank you for your support!  I hope someone contacted you about your personal belongings?

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fit me in"
Even though the appointment were fully scheduled, they still fit me into the schedule before I was leaving town. Thank you.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/02/2018 05:06 PM
Louis S. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Buy"
Good car. Excellent service. Reliable tgransportation.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/02/2018 12:57 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/02/2018

Great to hear you are happy with your purchase!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Diahann H. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
I love this dealership from sales to service!!!!! Kevin is a great salesman who doesn't pressure you into buying. He listens to your needs. Shawn is just wonderful in the service department. He listens when you have an issue or question with your vehicle. I take all 3 of my Hyundais there and will continue to do so.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 12:17 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 01/02/2018

Anything for you!!!! 

I hope you didnt grt too crazy for new year?!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Douglas H. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYONE IS LIKE FAMILY THERE"
SECOND TO NONE
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 01/02/2018 07:20 AM
Displaying Review 1 - 20 of 891 in total