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Bob & Sons Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(971 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

We are Bob & Sons Automotive, a third-generation family-owned automotive repair business in Manchester, NH. We've been providing exceptional automotive service since 1964 - servicing domestic, foreign, hybrid, and electric vehicles. With a focus on customer convenience and trust, we offer a range of services, including warranties, loaner We are Bob & Sons Automotive, a third-generation family-owned automotive repair business in Manchester, NH. We've been providing exceptional automotive service since 1964 - servicing domestic, foreign, hybrid, and electric vehicles. With a focus on customer convenience and trust, we offer a range of services, including warranties, loaner vehicles, and digital inspection reports. Our commitment to quality and community makes us the trusted partner for all your automotive needs. QUALITY SERVICE YESTERDAY, TODAY & TOMORROW... SINCE 1964! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(603) 623-9295

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
321 Kelley Street Manchester, NH 03102
Bob & Sons Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(971 Reviews)

Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Professional, person-centered business
This business goes above and beyond to make scheduling easy, explain options and advice, and when you are in a pinch, they do everything they can to help.
Couldn’t recommend them more.
Manager from Bob & Sons Automotive responded on 07/14/2025 10:35 AM

It's fantastic to know that our team is able to explain options and provide advice when it's needed most. Going the extra mile is what keeps us rolling, and your recommendation means the world to us. Here’s to smooth rides and easy scheduling! Have a wonderful summer, and thank you for leaving us feedback! Drive safe!


ES
Elaine S.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Brakes
When I made the appointment Ian listened to my concerns and the day I brought it in Ian expected what I needed
U am driving my car and it seems like a brand new one. Thank u so much is. And everyone at bobs and sons
Elaine
Manager from Bob & Sons Automotive responded on 07/14/2025 10:34 AM

We're glad to hear that everything went smoothly and your car is driving like a brand new! We're all about listening to our customers, so it’s great to know that your concerns were taken to heart. We appreciate you taking the time to share your great experience with others. Drive safe!


BE
Brendan E.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
A1 service
Ian was awesome to work with. Helped me out the same day had the car towed in with a flat tire and a stubborn lug nut from previous shop incorrectly torquing them. They were able to get it off and install new tires for me. Small family owned shops are the way to go!
Manager from Bob & Sons Automotive responded on 07/14/2025 10:33 AM

It's great to hear that Ian was able to save the day! We strive to provide that personal touch that sometimes the bigger shops overlook. If you need anything in the future, know we’re here to help. Safe travels + have a wonderful summer!


KM
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Kathleen Kaluzynski M.
Manchester, NH
2007 Toyota Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
9
Annual State Insp. & Service
As usual this family Run operation will treat you and your Car as if it was their own.
Manager from Bob & Sons Automotive responded on 07/09/2025 08:22 AM

We're glad to hear that our family approach to service resonates with you! It's always our goal to treat every vehicle and its owner like our own. We appreciate you taking the time to share your experience, and we look forward to continuing to keep your car in tip-top shape. Have a wonderful + safe summer!


Verified Customer
Hooksett, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
No more windshield woes
My windshield wipers really sucked at their job - Bob & Sons Automotive got me a new team of wipers and I'm ready for the rain and fog!
Manager from Bob & Sons Automotive responded on 07/03/2025 07:09 AM

We're glad to hear that your new windshield wipers are ready to take on the elements! Drive safe!


SC
Stephen C.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great,friendly service
Staff was professional, polite and informative. I did not feel as if the wool were being pulled over my eyes. Procing was reasonable, time of service was fast and efficient. Will be back
Manager from Bob & Sons Automotive responded on 07/03/2025 07:09 AM

We appreciate you taking the time to share your experience. It’s great to hear that our staff made you feel informed! We're glad you found our pricing reasonable and that your service was speedy. We are looking forward to keeping your ride in top shape during your next visit and hope you have a wonderful summer!


ML
Margie L.
Goffstown, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
I've used this place for years!
I have been going to Bob and Sons for a very long time. I've had my cars serviced by 3 generations of this family, and have always been happy with the work and communication of the staff there!
Manager from Bob & Sons Automotive responded on 07/03/2025 07:12 AM

It's fantastic to hear that you've been part of our Bob and Sons family for so long! Having a facility that has been family-owned and operated for three generations fuels our committment to keeping that communication open and the quality high, just like we’ve always done. Your loyalty means a lot to us, and here’s to many more miles together! Drive safe + have a wonderful summer!


Verified Customer
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Outstanding Service
Knowledgeable. Outstanding service. A true gem on Manchester’s west side.
Manager from Bob & Sons Automotive responded on 06/30/2025 10:14 AM

We appreciate your generous feedback! We're dedicated to keeping our community's vehicles in top shape, and thank you for your business. If there's anything else we can assist with, don’t hesitate to let us know! Drive safe + have an enjoyable summer!


JJ
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June Trisciani J.
Manchester, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Highly Recommend!!
Bob & Sons has been our go-to for years. Whether it's regular maintenance or a larger challenge, they are always there when weneed them, and repairs are efficient and fairly priced. I really appreciate their honesty, clear communication, and dependable service. It’s hard to find a mechanic you can truly trust—these folks have earned it. Highly recommend!
Manager from Bob & Sons Automotive responded on 06/30/2025 10:17 AM

It’s fantastic to hear that Bob & Sons has been your ride-or-die auto shop! We're all about turning car troubles into smooth cruising, so knowing we've been able to help you with everything from oil changes to bigger challenges makes our day. Honesty and clear communication are our bread and butter—no one likes surprises when it comes to their car, so we're hear to ease the burden of vehicle ownership. Your recommendation means the world to us, and we promise to keep being the dependable team you can trust! Have a great summer, we appreciate your business and your kind words :)


PM
Patrick M.
Merrimack, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Fantastic
Very accommodating, efficient, and with reasonable prices on top of it they have a customer for life in me
Manager from Bob & Sons Automotive responded on 06/30/2025 10:16 AM

We're glad to hear that you found us accommodating and efficient! Having a customer for life is the highest compliment we could ask for, and we’re committed to making sure you stay satisfied through all your automotive needs! Thank you for sharing your experience with others + we hope you have a wonderful summer!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
They opened the shop and took me right away
Nice guys!
Manager from Bob & Sons Automotive responded on 06/30/2025 10:15 AM

We're glad to hear that you've had a positive experience with our team! At Bob & Sons Automotive, we strive to keep our service friendly and helpful—after all, who wants to deal with a mechanic that's grumpy!? Have a great summer + thank you for your business, we appreciate YOU!


BC
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Bill C.
Bedford, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
On the rode again
Now that l have breaks that will stop the car l can drive with confidence because the repairs were done at Bob & Sons
Manager from Bob & Sons Automotive responded on 06/17/2025 07:20 AM

We're delighted to hear that you're enjoying the peace of mind that comes with having reliable brakes! If your car ever needs anything else, from a simple check-up to a full-service overhaul, we're here for you! Have a wonderful summer!


KM
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Keith M.
Manchester, NH
2021 Tesla 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Excellent service
I have some maintenance done on my Tesla. The team at Bob’s and Sons was awesome, they communicated every step of the way, and when I arrived to drop off the car, asked me if I needed a ride home or loaner. They are extremely knowledgeable about my Tesla and even charged it for me before I returned.
Manager from Bob & Sons Automotive responded on 06/09/2025 10:13 AM

We appreciate you letting us take care of your car's maintenance! Thank you for sharing your great experience with others. We hope to see you in the future and drive safe!


RS
Raymond S.
Manchester, NH
1987 Volkswagen Vanagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Over SIXTY Years
We moved from Nashua, NH to Manchester where BOB and SONS is located about five years ago. I’m so used to patronizing automotive chains(franchises), I’ve overlooked there are smaller, family owned facilities that must do more for the customer just to compete with the ‘giants.’ They still exist, but one has to be aware of their presence. Rather than spend excessive dollars on overhead in general and advertising in particular, the money saved allows some of the savings to be passed on to the customer, in this instance, ME! Thank you for the personalized courtesy.
Manager from Bob & Sons Automotive responded on 06/09/2025 10:14 AM

We're delighted to hear how much you've appreciated our family-run approach! Thank you for choosing us and for recognizing the value of keeping it local. We love having you as part of the Bob & Sons family and we're glad you found us! Have a wonderful summer and drive safe!


CF
Christopher F.
Bedford, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great service
Great service, very quick and responsive. Clear communication had no problems whatsoever. Very clear and understandable. Very friendly and welcoming.
Manager from Bob & Sons Automotive responded on 06/03/2025 08:51 AM

It's fantastic to hear that you had such a positive experience with us! Quick service and clear communication are our top priorities! We appreciate your feedback and hope you have a wonderful summer!

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