Reviews
Verified Customer
Verified Customer
Hello Cheryl,
We would like to thank you for taking the time to complete our survey. At Bob Brady Hyundai, we strive to give all of our clients a 5 start experience every visit. Your feedback is always welcome. After reviewing, we would like to know what we can do better to achieve that. If you feel like we did give you a 5 star experience, than we are requesting that you rescore and show us. This gives us a good indication of what your needs our when coming back to visit us.
Thank you once again,
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Hello Margie,
At Bob Brady Hyundai we strive to give all of our customers a 5 star experience every visit and your feedback is always welcome. We truly appreciate the kind words and taking the time to complete our survey. Looking forward to seeing your again at your next service visit.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Hello Sterling,
Thank you for the kind words and taking the time to complete our survey. At Bob Brady Hyundai we strive to give all of our customers a 5 star experience every visit. Your feedback is always welcome. Looking foward to seeing you at your next service visit.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Dear Marla and Conder,
We greatly appreciate your rescore. Thank you
Verified Customer
Hello Debbie,
Here at Bob Brady Hyundai, we strive to give our customers a 5 star experience every visit. We greatly appreciate your kind words and welcome any feedback to make your next service visit even better. Thank you for taking the time to fill out our survey and look forward to seeing you again.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Hello Chris,
Thank you for your kind words and taking the time to complete our survey. At Bob Brady Hyundai we strive to give our customers a 5 star experience every visit. Your feedback is always welcome to ensure that we do that. We look forward to seeing you on your next service visit.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Hello Brian,
We would like to thank you for taking the time to complete our survey. At Bob Brady Hyundai we strive to give a 5 star experience every visit and your feedback is always welcome. We have reviewed your survey and made some modifications to insure that phone calls will not be handled rudely. We value your experience from initial phone call to delivery back to you. Also noticed that your stations were not saved during repair and realize that this is an inconvenience to say the least. We would like to make your next service visit a better one and want to do something special for you. If you feel like we have made the necessary modifications, I would like to ask you for a rescore. Thank you once again for your time.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Dear Karen,
At Bob Brady Hyundai we strive to give all of our customers a 5 star experience every visit and from your review, we fell very short of that. Unfornately, there isn't enough details in the review to assist you properly. If you could take the time to give me the information of the vehicle in question so that I can better facilitate you. An email back to me would be greatly appreciated as to maybe the Vehicle Identification Number or if the vehicle has been here before, I can look it up and what the items are that we need to quote. Keep in mind that I will be giving you special pricing for this inconvenience. My email is rodney@bradydeals.com and I look forward to your response. Thank you once again.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Dear Valued Customer,
We thank you for your kind words and appreciate taking the time to complete the survey. Here at Bob Brady Hyundai, we strive to give all of our customers a 5 star experience every visit and look forward to seeing you next time. Thank you once again.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Thank you Mr. Weber for the wonderful review. We strive to give all of our clients a 5 star experience every visit.
You feedback is always important to making sure that you always have the best possible visit.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Hello Jeanette,
We really appreciate you taking the time to rescoring our service efforts. We value you and your service needs and stive to give you the best experience every time. Feedback is always welcome in order to improve.
Rodney Wooten
Service Manager
Bob Brady Hyundai
Verified Customer
Good morning Jeanette. You are 100 percent right on not having the parts on hand. Red flags went up and we are currently stocking the updated oil filters for your particular car engine package so that this doesn't happen anymore. Your input is always welcome and very sorry this happened to you and the length of time for service. This spawned the reason for compliment tank refill and would love to take care of you further on your future visit. This survey is a direct reflection of our service department and not any other department. If there is anything further I can do for you...I can be reached via email Rodney@BradyDeals.com. If you think that we have done everything possible to resolve this visit and make the next visit a better experience, then all we would ask is for you to rescore. Thank you for your time...Rodney Wooten Service Manager Bob Brady Hyundai
Verified Customer