Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1697 Reviews

ReScore Reviews™ (67)

ReScore
Overall Rating 4.91045/5Overall Rating 4.91045/5Overall Rating 4.91045/5Overall Rating 4.91045/5rating 4.91045
Original
Overall Rating 2.35821/5Overall Rating 2.35821/5rating 2.35821rating 2.35821rating 2.35821
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JS
Jean S.
Oklahoma City, OK
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
very good service
Great service,very friendly people.Took great care of my car.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/25/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Fantastic service
The service was so nice, that while I was on the lot I purchased another car. And, if I have any issues whatsoever, I feel confident that I can utilize Bob Howard for my service.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/25/2018

Thank you very much for the kind words, 5 star review, and car purchase. It is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JB
John B.
Stroud, OK
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great job
Always helpful and curious
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/24/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

CD
Cletus D.
Oklahoma City, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great Service Every Time
The Service Department Ray Denson, Service Manager and John MY Service Rep, always take such good care of my service needs. In fact the service department (Ray & John) are the main reason I decided to purchase a 2018 Elantra after having a 2011 and 2014 Accents. The Service manager and Service Rep (John ) always do what is necessary to make sure any problem is fixed. I can't say enough good things about how they work so hard to fix any problem that may arise.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/24/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TP
Travontay P.
Oklahoma City, OK
2012 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/23/2018 Category: Service
Damn crooks
Bunch of crooks. I went in for a diagnosis, which I was told they didn’t know what it was. Told me I need cv joint boot replaced because it was busted and it slung grease everywhere and was going to cost $536. Went to get a second opinion and showed me that there was nothing wrong with the cv joint boot. We’re in perfect condition.
The crooks were going to charge me $536 to do nothing. Will never get my services.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/24/2018

Thank you for the feed back, sorry we could not warranty the CV boot due to being out of warranty coverage.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

MB
Mosia B.
Mc Loud, OK
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Honesty!! I rare commodity in these end days
Honest people all around
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/24/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

SG
Salvatore G.
Oklahoma City, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
100+ rating
As always grade A service! I will always come to service my Hyundai!
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/24/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AW
Angelique W.
Yukon, OK
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Super Friendly
Super friendly they care about your car needs:)
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/21/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JA
Johnny A.
Oklahoma City, OK
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Service dept., was curtious and oil change didn't take long at all.
The service department so far has done their job, part of the problem was with sales promotion. It was my understanding thru a Hyundai ad that oil changes and filters were included for the 1st 24 months of ownership, purchased vehicle on 12-30-2017
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/21/2018

Thank you for taking the time to complete the survey it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JY
Johnny Y.
Oklahoma City, OK
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
oil change
Dealership got me right in. They found a break light out and replaced it without asking me first. I was glad they found it but would have liked a heads up before they replaced it and charged me for it.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/19/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly People
The people are courteous and very friendly, my work was done as scheduled with no delays which is what I wanted and expect. Great place.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/19/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

SM
Stephanie M.
Del City, OK
2010 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
The WOW experience
Everyone was friendly. They were quick and efficient, got my car in, work completed and back out on the road. Thank you Bob Howard for giving me such a WOW experience.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/19/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

SN
Sac N.
Yukon, OK
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service
Nice and friendly staff. Fast and reliable service!
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/18/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

SH
Susan H.
Edmond, OK
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service
Always get an appt within a reasonable timeframe.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/18/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TM
Timothy M.
Oklahoma City, OK
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
great attitudes and lots of smiles
great job. got in and out
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/18/2018

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JO
James O.
Newcastle, OK
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always GREAT Service!!
Always wonderful service and people are so friendly and helpful.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/18/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JM
Jerry M.
Oklahoma City, OK
2016 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
My experience
Most excellent service department anywhere in Oklahoma City only equaled by the service manager Ray Denson.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/18/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

BN
Butch N.
Oklahoma City, OK
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
A Truly Excellent Experience
This was truly an excellent experience in a unfortunate circumstance. The service tech kept me apprised of the difficulty they had in getting the replacement parts for my parking sensor system.
They eventually had a Genesis expert come to town to correct the problem.
Between the loaner car, and the excellent customer service, I could not have had a better experience.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/17/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DJ
Diane J.
Oklahoma City, OK
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service personnel
Service personnel are friendly and efficient.
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/17/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

NA
Nassir A.
Stillwater, OK
2010 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Thanks
Thanks
Ray D., Service Mgr from Bob Howard Hyundai responded on 09/15/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com