Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1868 Reviews

ReScore Reviews™ (74)

ReScore
Overall Rating 4.9189149/5Overall Rating 4.9189149/5Overall Rating 4.9189149/5Overall Rating 4.9189149/5rating 4.9189149
Original
Overall Rating 2.32432/5Overall Rating 2.32432/5rating 2.32432rating 2.32432rating 2.32432
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


KS
Kathy S.
Bethany, OK
2017 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Good fast service.
I would think that required service such as the 7500 mile would be covered at no cost. Certainly if you want to encourage purchasers to use the dealerships and build a repor with the dealer. Just might lead to future sales.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/17/2019

Thank you for taking the time to complete the survey it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AG
Arthur G.
Oklahoma City, OK
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service
Friendly and quick service
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/16/2019

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

WS
William S.
The Village, OK
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
1st Service
Great Price!!
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/15/2019

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Tuttle, OK
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Oil change
Good and fast service
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/15/2019

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

SB
Steve B.
Edmond, OK
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
great service department
I've always had great luck, using Bob Howard Hyundai's service department. I'm always greeted with a smile and helped in a professional manner. My counselor always tells me what services the mechanic did and what future needs my car needs...
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you so much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TS
Thomas S.
Oklahoma City, OK
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Customer service and they are efficient.
I love going to Bob Howard for my oil change. Every customer representative I have dealt with there is extremely kind and their service is great.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you very much for the kind words and 5 star review very much appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AS
Arthur S.
Oklahoma City, OK
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
good service
my wife took the car in so all I can say is she was happy with it
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JB
Jennifer B.
Oklahoma City, OK
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Fixed Issue
Had another warranty issue, took vehicle in and it was fixed without a hassle.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Great Service
I recently came here because there was a recall on my airbags. They said it would take about 1.5 - 2 hours and they got everything done in less than that. They ran some tests on my car and made me aware of things I didn’t know were wrong, and they changed my oil at a discounted rate. I’m thankful for their excellent service.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you very much for the kind words and 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
OIL CHANGE SERVICE
Service was fast. It would be nice if they would talk about if everything was okay or if there was some other service that needed to do in the future.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/14/2019

Thank you for taking the time to complete the survey it is greatly appreciated. Please accept my apology for the advisor not going over what to expect on your next service. Looking at your history and mileage on the car all that will be needed is a oil and filter change and the tire rotation.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Service
Everything is great, love your service department
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/11/2019

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AW
Angelique W.
Yukon, OK
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Service
They always take care of my concerns and notify my upcoming services.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/11/2019

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

OH
Oklahoma H.
Oklahoma City, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Rod Phillips
Great vehicle, sales peole who use both ears instead of talking too much. Ery good information on the features of the car. Very reapinsive to customers.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/10/2019

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

LM
Lynda M.
Yukon, OK
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
John Cantrell
John Cantrell was able to solve a problem I had previously. The previous service tech did an unsatisfactory job, and John fixed the errors. He made sure to apologize on behalf of Bob Howard Hyundai, and asked me to see him for any future dealings. He made a follow up call to check on me. I'll go back to him!
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/10/2019

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

BB
Bill B.
Oklahoma City, OK
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
small shop feeling
Pleasant experience again. Asked for a car wash. Received an excellent car wash at no charge.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/10/2019

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TP
Terri P.
Oklahoma City, OK
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great Service
The people are so helpful and friendly always treat you well!
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/10/2019

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

WA
William A.
Mustang, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Pleasant - helpful
Fixed vehicle in a timely manner
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/09/2019

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

MY
Mandi Y.
Norman, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Fast and friendly service!
I had a total of 5 recalls and the team did the job so quick! They also fixed my steering wheel and extended the warranty no charge! I would highly recommend taking your vehicle here!
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/09/2019

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

JG
Janet G.
Oklahoma City, OK
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Nice People
They were fast, courteous and efficient
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/08/2019

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

DG
Dennis G.
Oklahoma City, OK
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Happy with work done
I am pleased with the work done on the 2 recalls.
I did receive call from Ray the service manager, who said he would take care of my other issue and give me a loaner vehicle so I would not be without.
I really appreciated the fast response from Ray.

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/08/2019 Category: Service
Not happy
No one called to give me an update. Vehicle was in shop for 8 days and was simply told they could not figure out what the noise is or where it was coming from.
Ray D., Service Mgr from Bob Howard Hyundai responded on 01/08/2019

Thank you for the feed back and taking my call. I look forward to correcting the problem on Thursday. Thanks again.

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com