Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,306 Reviews)

ReScore Reviews™ (55)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Indian Trail, NC
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021 Category: Service
Pretty good
Overall good service

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/23/2021 Category: Service
okay
Didn't expect estimates to be so high
VINCENT D. from Bob Mayberry Hyundai responded on 01/25/2021

Thank you for taking the time to tell us about your experience at BOB MAYBERRY

HYUNDAI. We appreciate your feedback since it helps us improve our

service and your experience.

 

Please feel free to reach out to me directly at the following email

address: vdeloreto@yahoo.com. My phone number is 704-283-8571 ext. #

1134 if you prefer a phone conversation.

 

Please consider rescoring the review to a “5” star as we continue to

better service your automotive service needs.

Sincerely,

Vince DeLoreto


CE
Carol E.
Stanfield, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Great service department
They are friendly and efficient
VINCENT D. from Bob Mayberry Hyundai responded on 01/20/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


BJ
Brian J.
Indian Trail, NC
2007 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Great people
Great customer service
VINCENT D. from Bob Mayberry Hyundai responded on 01/20/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


MH
Mildred H.
Monroe, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
Excellent people and customer service
I enjoy working with the customer service department to keep my car up to date on the items that needs done
VINCENT D. from Bob Mayberry Hyundai responded on 01/19/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


Verified Customer
Charlotte, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
Great service
Always great service
VINCENT D. from Bob Mayberry Hyundai responded on 01/19/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


JR
John R.
Monroe, NC
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
John
Professional
VINCENT D. from Bob Mayberry Hyundai responded on 01/16/2021

Thank you for your feedback and for allowing us to service your vehicle.


JD
Jo D.
Waxhaw, NC
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Great customer service!!
At Bob Mayberry you can request that someone pick up and deliver your car back for service appointments. This has been especially appreciated during the COVID pandemic.
VINCENT D. from Bob Mayberry Hyundai responded on 01/15/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


NH
Nicolle H.
Waxhaw, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Every is very friendly
Everyone is very friendly
VINCENT D. from Bob Mayberry Hyundai responded on 01/15/2021

Thank you for your feedback and for allowing us to service your vehicle.


NH
Nancy H.
Matthews, NC
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
The staff and the work done
Already explained in previous comments.
VINCENT D. from Bob Mayberry Hyundai responded on 01/13/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


JS
John S.
Indian Trail, NC
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2021 Category: Service
Convenient
Employees are very accomadating.
VINCENT D. from Bob Mayberry Hyundai responded on 01/11/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


Verified Customer
Marshville, NC
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021 Category: Service
Awesome service!
Martina makes using the service department at BMH a joy!
VINCENT D. from Bob Mayberry Hyundai responded on 01/11/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


LB
Lauren B.
Indian Trail, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2021 Category: Service
Masks not required for customers
Felt unsafe
VINCENT D. from Bob Mayberry Hyundai responded on 01/08/2021

Thank you for taking the time to tell us about your experience at Bob Mayberry Hyundai. We are very sorry to hear about your unsatisfactory experience at our dealership this week. We are working very hard trying to enforce these mandates. Unfortunatly some customers tend to slip by us. we will continue to get better enforcing mask requirements as required.

Please feel free to reach out to me directly at the following email
address: vdeloreto@yahoo.com. My phone number is 704-283-8571 ext. #
1134 if you prefer a phone conversation.

Please consider rescoring the review to a “5” star as we continue to
better service your automotive service needs.

Sincerely,
Vince DeLoreto

VINCENT D. from Bob Mayberry Hyundai responded on 01/12/2021

Please consider rescoring the review to a “5” star as we continue to

better service your automotive service needs.

Sincerely,

Vince DeLoreto


JR
James R.
Monroe, NC
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021 Category: Service
Ca Service
Just had normal car service but everything was done correctly and on time i will return when next service is needed
VINCENT D. from Bob Mayberry Hyundai responded on 01/07/2021

Thank you for your feedback and for allowing us to service your vehicle.


WV
Wydeneses V.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Great Staff
The staff is very knowledgeable and kind. Great customer service.
VINCENT D. from Bob Mayberry Hyundai responded on 01/05/2021

Thank you for your feedback and for allowing us to service your vehicle.


WM
William M.
Lancaster, SC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020 Category: Service
Nice knowledgeable staff
Honest and quick service visit
VINCENT D. from Bob Mayberry Hyundai responded on 12/31/2020

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.