Business Solutions

business image

Bob's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(399 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Before Bob's Automotive, I had the experience of working in a busy, impersonal shop, hoping for the day I could run my own automotive repair business. In 1981, I took the challenge and opened Bob's Automotive. Here are a few things that make us different from other repair shops:

I want to recognize my c ustomers' faces and hopefully put the right name with the right face. Over the years, that's become part of our mission statement.

I never want to be too big or too busy not to take into consideration my customers' needs. Not just their repair needs, but their life needs as well. We've all experienced time restraints, financial difficulties and the unexpected. I want to do whatever I can to make the whole entire repair and service procedure work efficiently, economically and fairly for both of us.

I always want to stay in touch with the fact that my customers need their cars and trucks to care for their family. It needs to operate properly, every day. Break-downs are not an option. When to do a repair often IS an option.

In order to maintain my goals, it's necessary to hire the right people who will interact with our customers with honesty and respect. I'm proud of our employees' abilities. Their desire to acquire the ASE Certification and their responsiveness to continuing education in the automotive service and repair industry is something most companies only hope for. I've been fortunate in the selection of employees who share the same commitment and vision. Employees like these are rare. That's why Bob's Automotive has remained small and personal.

If you can find a better vehicle repair service, please let us know. We have been sincerely striving to be the best automotive repair service since 1981.
...more

Categories
Auto Repair, Domestic Auto Repair, Import Auto Repair
Contact
(707) 462-7681

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
1570 Feedlot Lane Ukiah, CA 95482-3312
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.