Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1529 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
99% Would Recommend
99% Business Response
Latest Review about 2 months ago

Reviews


RM
RACHEL M.
Lake Havasu City, AZ
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Service the way Im greeted and taken care of.
I love the way I am greeted with such care and concern.The service is excellent. And they all make me feel so welcome.
Bob C. from Bob's My Shop responded on 12/21/2018

Thank you so much Rachel for your kind words 💖. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DC
DEBBIE C.
Lake Havasu City, AZ
Isuzu Amigo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Owner testing
I love this shop, not only cause I'm a owner but we are awesome 😊 the reviews speak for themselves.

GK
GEORGE K.
Lake Havasu City, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
It's close by, easy to get to and they know what they are doing.
If you have a problem with something they will keep working on it until it is fixed and you are happy with it. Santone is great.
Bob C. from Bob's My Shop responded on 12/15/2018

Thank you so much George for your review and Santone is great 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

LH
LOU H.
Lake Havasu City, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Always great service
Always great service and friendly people.
Bob C. from Bob's My Shop responded on 12/13/2018

Thank you Lou, we really appreciate the review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

JK
John K.
Flagstaff, AZ
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
John said the staff was friendly, and did a good job. He had an overall good experience.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 12/12/2018

Thank you John

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DK
DAN K.
Lake Havasu City, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great Customer Service
Always great service. Staff is very friendly and knowledgeable. Prices charged are reasonable. Always get you in for repair in a timely manner. Honest people.
Bob C. from Bob's My Shop responded on 12/10/2018

Thank you so much, Dan,
for this review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RC
ROBERT C.
Lake Havasu City, AZ
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Simple oil change
Friendly service, fast turnaround with a reasonable price - what else do you need!
Bob C. from Bob's My Shop responded on 12/07/2018

Thank you, Robert, for the review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

AB
Arman B.
Lake Havasu City, AZ
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Arman said he was very satisfied with what the business did.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 12/07/2018

Thank you Arman 🙂

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

NN
NICOLE N.
Lake Havasu City, AZ
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great Service!
Friendly, honest people. Love their fast service and very knowledgeable.
Bob C. from Bob's My Shop responded on 12/05/2018

Thank you so much,
Nicole, it's not hard when you love what you do <3

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DN
DEBBIE N.
Lake Havasu City, AZ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
always a great job
Bob's always takes care of all my auto problems and needs. Would highly recommend their service.
Bob C. from Bob's My Shop responded on 12/04/2018

Thank you so much Debbie, for taking the time for this review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

KE
Ken E.
Lake Havasu City, AZ
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Ken said the customer service was excellent. He stated that Ken was very good with the repair work and he will continue to take his vehicles to him.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 12/05/2018

Thank you Ken for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

CM
CLAYTON M.
Lake Havasu City, AZ
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Fast honest service, friendly staff.
At Bob's my shop I can be assured I will not be sold something I don't need. That is what keeps me coming back. Great job everyone!
Bob C. from Bob's My Shop responded on 12/02/2018

Your welcome Clayton and thank you for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

BH
BOB H.
Kalispell, MT
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Oil Change/ Lubrication/ Safety Inspection
Excellent Service, Prompt, at a reasonable price.
Bob C. from Bob's My Shop responded on 12/02/2018

Thank you, Bob, for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

BS
BILL S.
Lake Havasu City, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Best Auto Repair in Town
We’ve been customers of Bobs My Shop for years, they are totally honest and dependable, and knowledgeable. Plus friendly smiles all around. Simply the best!
Bob C. from Bob's My Shop responded on 11/29/2018

Thank you so much Bill and Jackie for your kind words and review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

HD
HOLLY D.
Lake Havasu City, AZ
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Fairness, consideration and competence.
Always a pleasure to take my car in knowing it will be fixed. Even when they just "look it over" it comes out running better than when it went in.
Bob C. from Bob's My Shop responded on 11/27/2018

Thank you so much, Holly, for your review and confidence in our shop :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RM
ROBERT M.
Lake Havasu City, AZ
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Shop
Wonderful Staff and Great Service always!
Best place in town to get your vehicle serviced.
I never go anywhere else for service.
Bob C. from Bob's My Shop responded on 11/19/2018

Thank you so much Robert for leaving us this review 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

BE
BOB E.
Lake Havasu City, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Excellent
These folks are awesome!!
Bob C. from Bob's My Shop responded on 11/19/2018

Thank you so much Bob for your review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RW
RICH W.
Lake Havasu City, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Loud scraping (suspension?) noise that disappeared
Brought vehicle in for full safety check prior to long TG trip, and shop checked it out indicating it is now OK and was probably just a rock that was dislodged. The input was much appreciated.
Bob C. from Bob's My Shop responded on 11/18/2018

Thank you Rich for your review and hope the noise stayed away. 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RM
RON M.
Lake Havasu City, AZ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
It works for me
Good job and got additional information which I will followup with next week.
Bob C. from Bob's My Shop responded on 11/18/2018

Thank you so much Ron for your review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

KC
KENT C.
Lake Havasu City, AZ
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
customer service is awesome
great service thanks!
Bob C. from Bob's My Shop responded on 11/16/2018

Thank you Kent 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com