Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1403 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
100% Would Recommend
99% Business Response
Latest Review 4 days ago

Reviews


JK
JAN K.
Lake Havasu City, AZ
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Best Auto Shop in Havasu
If you want honest, fair, reasonable priced auto repair and service than Bobs My Shop is you best choice here in Havasu. They have serviced my Mini Cooper for years and I couldnt any happier, thank you Bob and Santone.
Jan K.
Bob C. from Bob's My Shop responded on 06/17/2018

Thank you so much Jan for your review, we really appreciate it 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

GM
Greg M.
Aurora, CO
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Greg said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/18/2018

Thank you Greg 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

MS
MICKEY S.
Lake Havasu City, AZ
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Reliable service
Since I retired here a year ago I have taken both my cars to Bob’s my shop. I am very happy with there service. There very honest and reliable.
Bob C. from Bob's My Shop responded on 06/14/2018

Thank you so much Mickey for your review, we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TJ
Theresa J.
Lake Havasu City, AZ
Mitsubishi Galant
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Theresa said they're the best in town. She loves them all, and they take care of her and her little vehicle.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/15/2018

Thank you Teresa 😀

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TR
Tom R.
Camarillo, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tom said the staff were awesome.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/14/2018

Thank you Tom. 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TR
Tanner R.
Arizona
Ford Bronco
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Tanner said the employees were timely and did great work.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/12/2018

Thank you Tanner

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

VC
Virgil C.
Lake Havasu City, AZ
Chrysler Aspen
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Virgil said the service was fairly priced and timely. The overall service repairs were very good.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/12/2018

Thank you Virgil 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

CJ
CLYDE J.
Lake Havasu City, AZ
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Everything I expected
Used these guys because of other good reviews. I wasn't disappointed.
Bob C. from Bob's My Shop responded on 06/09/2018

Thank you so much Clyde 😀

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DC
DAN C.
Lake Havasu City, AZ
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Always trying to do the customer right
The people at Bob's are always trying to treat the customer like one would like to be treated. Always fair and always trying to do a great job and as always the Ladies are happy and smiling.
Bob C. from Bob's My Shop responded on 06/08/2018

Thank you very much Dan, we really appreciate the review.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

PZ
PETER Z.
Lake Havasu City, AZ
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Air conditioning
Friendly staff, quick and efficient, reasonably priced.
Thank you
Bob C. from Bob's My Shop responded on 06/07/2018

Thank you Peter 😆

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

LF
Larry F.
Lake Havasu City, AZ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Larry said he had a problem with the initial repairs, the business followed up and did a perfect job.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/08/2018

Thank you Larry 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

FD
Frances D.
Lake Havasu City, AZ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Frances said they are helpful and very good. She is pleased.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/08/2018

Thank you Frances 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DN
DOROTHY N.
Lake Havasu City, AZ
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Honest people working at Bob's
As a woman who does not know much about the mechanics of a car, I have had some bad experiences with other car shops. Bob's does not try to push unneeded repairs on me, and I appreciate that.
Bob C. from Bob's My Shop responded on 06/05/2018

You're welcome Dorothy and thank you for your review, we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RS
Ryan S.
Arizona
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Ryan said the staff always do great work, and are good people.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 06/06/2018

Thank you Ryan 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

Anonymous avatar
Verified Customer
Lake Havasu City, AZ
Buick LeSabre
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/03/2018
My Review.
Back in September of 2014 when I first acquired this car for $4500 I quickly began calling it “my Beautiful Buick”.
Now at 44 months later I’ve started to refer to it as my “Bruised and Battered Big Bucks Buick”.
From 6/16/15 through 11/28/16, along about the time of the “disappearance” of Rickey, the invoice totals for the car (excluding 3 services at $25 and change) totaled $2279.76, right near $190 a month! {Not a bad monthly payment for a much ‘younger’ car back then.}
In 2017 the invoices totaled $593.35.
In the months of March, April, and May of this year the invoices totaled $1145.89.
So….for an overall sum of a bit over $4019 in those 44 months and the purchase price of $4500, I now have a 17 year old car with some ongoing issues that I will be looking elsewhere to get resolved.
Why? Because I still love the car and hope to get it back to what it once was while I still have a few years of life left to enjoy it.
Bob C. from Bob's My Shop responded on 06/05/2018

Dear Jim, we are so sorry that we could not make you or your car happy,, we hope you find someone that will, thank you for all your years of patronage. Bob, Debbie  Abbee, Santone and crew. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TH
TERRY H.
Lake Havasu City, AZ
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Good Service
As I have come to expect, the service and work were excellent. I'll be back.
Bob C. from Bob's My Shop responded on 05/31/2018

Thank you very much Terry we really appreciate it. 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DD
DENNIS D.
Lake Havasu City, AZ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
A/C service
Routine A/C service cools down and slightly under what was quoted over phone.
Bob C. from Bob's My Shop responded on 05/23/2018

Thank you Dennis

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

JC
Justin C.
Lake Havasu City, AZ
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Justin said everyone's nice.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 05/21/2018

Thank you Justin

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RG
Ron G.
Lake Havasu City, AZ
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ron said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 05/21/2018

Thank you Ron

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TL
Terry L.
Arizona
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Terry said they did great . They were quick, efficient and the price was great.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 05/16/2018

Thank you Terry

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com