Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1482 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
99% Would Recommend
99% Business Response
Latest Review 2 days ago

Reviews


JK
JAN K.
Lake Havasu City, AZ
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Santone ,Worlds best mechanic
Took Santone for a ride in my poor Mimi Cooper, that was doing this jerking, jumping thing. He immediately said it was the coil's. Well when I got my baby back it drives better now then it did when it was brand new, we depend on Bobs my Shop for the honesty, and capable good service that is always delivered . Thanks Santone , your the best.
Bob C. from Bob's My Shop responded on 10/21/2018

Thank you so much for your review Jan, we really appreciate you. 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

TB
TINA B.
Lake Havasu City, AZ
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Awesome place with honest people.
Was great same day service!
Bob C. from Bob's My Shop responded on 10/19/2018

Thank you Tina 😎

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DK
DENNIS K.
Lake Havasu City, AZ
Dodge Ramcharger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Great service
I brought my 1985 Dodge Ramcharger Prospector Edition in because it wouldn't start. Bob's was great in finding what was wrong and allowing me to do some things to help save some money. My Dodge now runs like a top and i couldn't be happier with them. I will use Bob's again!
Bob C. from Bob's My Shop responded on 10/19/2018

Thank you so much Dennis for your your review, we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

JR
JASON R.
Lake Havasu City, AZ
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Excellent Car Care
Thank you for another great service! I always feel confident, on my long road trips, knowing that my car has just been pampered at Bob's My Shop! Now I'm ready to hit the road!
Bob C. from Bob's My Shop responded on 10/18/2018

Thank you Wendy and Jason for your continued support and patronage, we really appreciate you guys <3, oh thanks for the review.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RM
ROBERT M.
Lake Havasu City, AZ
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Taking care of my classic cars
I cant say enough about how happy I am with their service and timeliness with scheduled appointments.
I moved here from Wisconsin last June with 5 cars in tow to include some classic cars and Bob's Myshop is the only repair shop that my cars will ever visit for repairs. Also, Bob's did warranty work on my Audi which was excellent.
Bob C. from Bob's My Shop responded on 10/16/2018

Thank you Robert for this wonderful review, we really appreciate it :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

RP
RICK P.
Lake Havasu City, AZ
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Friendly customer service.
Great job.
Bob C. from Bob's My Shop responded on 10/13/2018

Thank you so much Rick 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

Verified Customer
Lake Havasu City, AZ
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
honest
I brought our 18 year old car in for a problem of the headlights not coming on automatically (just manually), service engine light coming on and possible need for transmission flush. Told the part to make the headlights come on automatically was no longer available, the problem that was causing the service engine light to come on was not imperative to repair and the transmission flush was not yet needed. Kenny suggested bringing car in occasionally to make sure service engine light was not indicating anything new. I appreciate that he did not try to get us to spend money on something not really needed.
Bob C. from Bob's My Shop responded on 10/12/2018

Thank you so much for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

MS
MICKEY S.
Lake Havasu City, AZ
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great service
I have been taking both my cars to Bobs my shop since I moved here 1.5 years ago. The service is always great and they are very honest.
Bob C. from Bob's My Shop responded on 10/12/2018

Thank you so much Mickey for the review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

MW
Matt W.
Lake Havasu City, AZ
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Matt said everything was done correctly.
This review was collected via phone interview by Customer Research Inc.

PM
PEGGY M.
Lake Havasu City, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great Service
At Bob's My Shop I never have worry about them overcharging me or doing work that really didn't need to be done. It is a great place to take your vehicle.
Bob C. from Bob's My Shop responded on 10/11/2018

Thank you so much Peggy for your review :) 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

CK
Cherie K.
Lake Havasu City, AZ
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Cherie said this business has always been up front, honest, and trustworthy. They showed her what they repaired. She wouldn't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 10/22/2018

Thank you Cherie

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

JF
Jim F.
Lake Havasu City, AZ
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Jim said he recommends the business all the time.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 10/22/2018

Thank you Jim :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

PG
Patrica G.
Lake Havasu City, AZ
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Patricia said she trusted the staff. They did good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 10/22/2018

Thank you Patricia :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

LG
Lesa G.
Parker, AZ
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Lesa said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 10/22/2018

Thank you Lesa

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

LT
Larry T.
Anaconda, MT
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Larry said he would recommend this business for service, he is coming in sometime this weekend for an oil change.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 10/22/2018

Thank you Larry

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DM
DOUGLAS M.
Lake Havasu City, AZ
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
all work done in a timley way and every thing workes as it sdould.
I am not shure why I need to be wordy but OK. AS an ex owner of an auto repair shop it is nice find a shop that appears to be run in the same manner as I ran mine.
Bob C. from Bob's My Shop responded on 10/08/2018

Thank you Doug for your review and your compliments :), I'm sure you had a great business too.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DN
DEBBIE N.
Lake Havasu City, AZ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
I went into get a oil change an i didn't need one. Saved me money
Checked out my car and was so helpful i will not go anywhere else. Saved me lots of money.
Bob C. from Bob's My Shop responded on 10/05/2018

Thank you so much Debbie, we really appreciate you and your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

DY
DAN Y.
Lake Havasu City, AZ
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great service!
Always friendly and honest. People with show cars trust Bob’s My Shop and so should you.
Bob C. from Bob's My Shop responded on 10/03/2018

Thank you so much Dan for your review and we will let you know when we have more shirts :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

CM
CINDI M.
Lake Havasu City, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Nice People, Professional Service
Always so professional , prompt and honest.
Bob C. from Bob's My Shop responded on 10/02/2018

Thank you Cindi for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com

HC
Homer C.
Lake Havasu City, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Homer said the staff seemed to care about his vehicle's needs and serviced his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob's My Shop responded on 09/26/2018

Thank you Homer 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com