ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
100% Would Recommend
99% Business Response
Latest Review about 9 hours ago
JERRY R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Automatic Transmission Service"
Good job on the ATF service. Great coupon price.
Vehicle: Ford Expedition
Service Date: 02/05/2018
Review Created: 02/19/2018 03:03 AM
Bob C. at Bob's My Shop responded on 02/19/2018

Thank you Jerry for your review, and glad you were able to to use the coucou  😁

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
ELLEN Z. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, straightforward service. "
Thank you to Bob's for getting my RAV 4 in for an oil change, and checking and fixing my noisy brakes. They even gave my husband a ride back home. Thanks for the military discount, and I appreciate that I didnt have to wait several days for any of that.
Vehicle: Toyota RAV4
Service Date: 02/16/2018
Review Created: 02/17/2018 07:46 PM
Bob C. at Bob's My Shop responded on 02/18/2018

You are so welcome Ellen and we really appreciate your review.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
MICKEY S. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great mechanics"
Brought my Acura in for an oil change. Great service as always.
Vehicle: Acura RDX
Service Date: 02/15/2018
Review Created: 02/17/2018 11:32 AM
Bob C. at Bob's My Shop responded on 02/17/2018

Thank you so much Mickey for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
PAUL L. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A trip back to an honest time"
The posters on the wall mixed with the smell of oil and coffee. The friendliness of the person writing your work order. I liked it!
Vehicle: Toyota Camry
Service Date: 02/14/2018
Review Created: 02/15/2018 01:19 PM
Bob C. at Bob's My Shop responded on 02/15/2018

Thank you so much Paul for your review :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Bill P. on 02/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bill said he would recommend this business for service.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/19/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/16/2018

Thank you Bill

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Alicia G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alicia said the customer service was great.
Vehicle: Nissan cube
Category: Service
Service Date: 02/07/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/13/2018

Thank you Alicia

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
MARLENE T. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great shop!"
Easy to schedule appointments and work is done correctly & promptly.
Vehicle: Ram 1500
Service Date: 02/09/2018
Review Created: 02/12/2018 10:19 AM
Bob C. at Bob's My Shop responded on 02/12/2018

Thank you so much Marlene for your review we really appreciate it

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
FRANK M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the very best"
You can always depend on Bob's to provide service, on time (never a delay) and at the quoted price. I especially like that they don't try to add on extra items and mark up your bills. Honest and dependable. I'll be back. Frank
Vehicle: Chrysler Town & Country
Service Date: 02/09/2018
Review Created: 02/12/2018 08:56 AM
Bob C. at Bob's My Shop responded on 02/12/2018

Thank you so much Frank we really appreciate your review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
JAMES H. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They Care."
These folks care about you (their friend) and your car (their friend's investment).
Vehicle: Chevrolet Corvette
Service Date: 01/26/2018
Review Created: 02/11/2018 07:40 PM
Bob C. at Bob's My Shop responded on 02/12/2018

Thank you very much James, and we truly do care, as it should be 😊

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
JOHN S. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good experience"
As always, work was done professionally and quickly
Vehicle: Nissan Titan
Service Date: 02/05/2018
Review Created: 02/08/2018 01:03 PM
Bob C. at Bob's My Shop responded on 02/08/2018

Thankyou so much for your review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
CARLA R. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
They're always kind, courteous and trustworthy. As a woman, I feel as though I can ask questions and be told answers that are truthful and that I can understand. Won't go anywhere else for my car!
Vehicle: Nissan Altima
Service Date: 02/05/2018
Review Created: 02/08/2018 11:05 AM
Bob C. at Bob's My Shop responded on 02/08/2018

Thank you so much Carla 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Axel G. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Axel said this business didn't push him to do work that was unnecessary. They were trustworthy.
Vehicle: Kia Soul
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/09/2018

Thank you Axel 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
DAN D. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Oil change done at appointment time and was quickly and professionally done.
Vehicle: Ford F-150
Service Date: 02/05/2018
Review Created: 02/06/2018 05:33 AM
Bob C. at Bob's My Shop responded on 02/06/2018

Thank you Dan 😁

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Ed M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said the business is great.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/09/2018

Thank you Ed for the revrev 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
JOHN S. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
The appointment was easy to make. The work was done quickly and efficiently. Always a pleasure doing business with Bob's My Shop
Vehicle: Lincoln MKX
Service Date: 02/02/2018
Review Created: 02/04/2018 12:34 PM
Bob C. at Bob's My Shop responded on 02/05/2018

Thank you John very much, we appreciate your review 😀 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
DAN D. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Installed quickly"
Put new battery tender in and done quickly and was shown how it worked
Vehicle: Pontiac Firebird
Service Date: 01/23/2018
Review Created: 02/04/2018 04:52 AM
Bob C. at Bob's My Shop responded on 02/04/2018

Thank you Dan for your review, we really appreciate it :)

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
HOLLY D. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairness, consideration and competence."
Highly recommend Bob's My Shop especially for women as they tell me straight what is going on with my car so I can make the right decisions for repair.
Vehicle: Kia Sportage
Service Date: 02/01/2018
Review Created: 02/03/2018 02:28 PM
Bob C. at Bob's My Shop responded on 02/03/2018

Thank you so much Holly for your review we really appreciate it.

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Marilyn T. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said she feels safe driving her vehicle due to how thorough and honest the business is. She finds the staff friendly and the service timely. She stated that her brother and sister have started using the business also and they are very impressed with the facility.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/08/2018

Thank you Marilyn 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Roger D. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he would recommend this business for service.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 01/05/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/08/2018

Thank you RogerR

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Ray P. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said he was happy with service.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Bob C. at Bob's My Shop responded on 02/08/2018

Thank you Ray 

Debbie Casaburi
Bob's My Shop
928-453-2627
bobsmyshop@gmail.com
Displaying Review 1 - 20 of 1292 in total