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Bob's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,721 Reviews)
89
Write a Review
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
9
Total ReScores™
4.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(802) 295-2341
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
4 Ballardvale Dr White River Junction, VT 05001-2004
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Affiliations

Bob's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,721 Reviews)
Write a Review
Recent Reviews
FM
Frank M.
Vermont
Saturn SL2
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2014
verified customerVerified Customer
Category: Service
Frank said the first time he went to this business he went in to have his tires rotated, an oil change and to have his bearing fixed. When he got it back they had done everything he asked except fixed his bearing. He brought the vehicle in a second time and when they were fixing the bearing they broke his wheel speed fencer and he was upset. He does not have time to bring in his vehicle a third time and does not have a second vehicle to drive around.
Not Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/09/2014
Category: Service
Frank said he told this business what was wrong with his vehicle when he dropped it off, but when he came to pick it up it was not repaired. He had to take the vehicle back a second time.
Recommended
Brent M. from Bob's Service Center responded on 10/21/2014 06:31 AM

Frank,
     Thanks for taking the time to give us a review and to share your experience with us. We appreciate very much that you would recommend us to others although I'm sorry for the inconvenience of having to bring the car back a second time. It appears that for the first appointment that you had with us we had enough time scheduled to change the oil, rotate the tires and to check for some noise in the car. Unfortunately we didn't have the extra 3 hours needed to change the front wheel bearing of your car.
     As noted on the invoice, the left front wheel speed sensor broke during disassembly because of rust and had to be special ordered. Roger will be in contact with you shortly for us to finish the job.
Thank-You Very Much,
Bob Perkins

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