Boerne Automotive

Doug said the business provided good service.

Work is excellent..... But IF you get a quote make sure it’s in writing... cuz the give u a quote over the phone then u come in and at the end them fixing your car the price will double...... Then u have haggle with them.. So be very careful


THIS. IS. A. WARNING....

Dale said he would recommend this business for service, and the manager was helpful.

Russell said the employees were timely. They had good service and good prices.

Took my husband’s 1998 Misuibishi 3000 tonget serviced. It is hard to find a mechanic that can work in this older vehicle. They fixed the AC problem. The best part of their services are; they take me home, pick me up and they seem to come through with this older vehicle we have.

I recommend this shop to anyone that needs car repair. Lionel manages the process professionally from the initial call to the finished paperwork.
Good, thorough and cost effective.

John said he was unhappy with the diagnostics and the service. He felt that the staff took advantage of a company account instead of a personal account. They were great the first time they went in for service, but the second time it was over their heads.

Fast service.

Milton said the staff was friendly and up-front. He has a natural gas vehicle and most people don't know how to work on them. It had been dead for six months. He appreciates that they were able to get it running.

They literally wanted to more than double the price of a part to go into my truck. I asked them if I could buy the $300 part and have them put it in and they said they can't because they can't warrantee it. They had already previously told me that there wouldn't be a warrantee on it unless I spend $1800 for a full a.c.system replacement. I called them out on it and he continued to try and feed me BS. Don't go here. Place is nasty to boot. Super dirty. I doubt they Wil stay in business a few more years.

Quoted a price, and I verified twice is this including tax. Called me during repair to try to get added & unnecessary services. When I picked up price was about $70 higher than quoted. Will never recommend or use them again!👎👎👎👎👎

I was truly disappointed with my experience with Boerne Automotive. The fuel pump had gone out so they had to drop the tank to replace it. I picked the vehicle up and the next day, stopped to fill up. About eight gallons of gas on the ground later...immediately back to the shop. They forgot to reconnect the the filler hose back to the tank. They had also replaced the fuel and air filters and did an oil change. They asked if I wanted to replace the plugs and wiring. I said yes. There went $1300. I picked it up and the next day, the engine warning light came on. I took it back again and told them that it was also bogging out in the morning at first start. They replaced two sensors. $500 more. The warning light has not come back on, but it is bogging out even worse now. I will take it somebody who is competent and count this as a lesson learned. Personally, I shall stay the hell away from these people. I tried to do zero out of five stars, but it won't let me do that. One star is a gift. We should be in court...

Brian said he was not satisfied with the overall experience because they both signed a contract and when they gave him the bill, they charged him an extra $50. They owe him the $50. He would not recommend this business for service.

Spoke with Martin's wife, She said her vehicle was not fixed, it is doing the same thing. She stated this business required parts not needed for repair and was too pricy as well.

Had to replace my breaks, I bought the parts and they didn't charge me an arm and a leg in labor todo it.

Dan said they had him in and out within and hour. They were very receptive to his issue. If he ever breaks down in this town again he will definitely call this business.

Great customer service fair prices.

Spoke with Andrew. He said the business took over an hour to change the oil. He usually changes the oil himself, but because he was having the vehicle inspected he figured he would have it done by them. There was no one in front of him and the inspection had been completed so he does not know why it took an hour.

Did a good job, and didn't leave the car messy.

Amparo said there was a problem with the brakes and her keys. She can open it from the outside of the driver side door, but she can't open up the driver side door from the inside. The owner is very nice.