Boswells Auto Service Inc


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

167 Reviews

99% Would Recommend
Latest Review 3 days ago
GEORGE G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another professional job and super prices."
Tom and staff are professional and experts on pin-pointing issues. I will continue to get my cars serviced by Boswells. Please don't trust your car repairs with those tire shops on RT. 301 Waldorf, MD.
Vehicle: Jeep Compass
Service Date: 11/15/2017
Review Created: 11/17/2017 03:20 PM
Cynthia S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cynthia said this business did an excellent job with her vehicle. She has not had any issues with her vehicle since her visit. She will continue to use their service in the future.
Vehicle: Audi A4
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rachel K., Office Manager at Boswells Auto Service Inc responded on 11/17/2017

Thank you for your kind words and recommendation. We look forward to servicing your vehicles for many years to come!! 

Rachel Kershaw
Office Manager
Boswell's Auto Service
4 Irongate Drive
Waldorf MD 20602
(301)645-3722 EXT:101
Demar M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Demar said the staff were very quick and thorough.
Vehicle: Ford Taurus
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rachel K., Office Manager at Boswells Auto Service Inc responded on 11/17/2017

Thank you for your kind words and recommendation. We look forward to servicing your vehicles for many years to come!!

Rachel Kershaw
Office Manager
Boswell's Auto Service
4 Irongate Drive
Waldorf MD 20602
(301)645-3722 EXT:101
Joe S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the staff provided great service. They had great manners and they were very prompt. They did what they were supposed to do.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Rachel K., Office Manager at Boswells Auto Service Inc responded on 11/16/2017

Thank you so much for your kind word and recommendation. We look forward to serving you for many years to come!!

Rachel Kershaw
Office Manager
Boswell's Auto Service
4 Irongate Drive
Waldorf MD 20602
(301)645-3722 EXT:101
ANTHONY L. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Thank you they diagnose the problem in corrected it. If they find other issues that they let you know but they don’t try to persuade you to pay to have them fixed they tell you the truth.
Vehicle: BMW 5 Series
Service Date: 11/07/2017
Review Created: 11/13/2017 04:57 PM
Rachel K., Office Manager at Boswells Auto Service Inc responded on 11/16/2017

Thank you so much for your kind words and recommendation. we look forward to having you as our customer for many years to come!!

Rachel Kershaw
Office Manager
Boswell's Auto Service
4 Irongate Drive
Waldorf MD 20602
(301)645-3722 EXT:101
Sandeep G. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandeep said his service with this business was good.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Noel D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Noel said this business always puts him first. They are available when he needs them.
Vehicle: Ford Cab
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Thomas G. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said they did an excellent job and he appreciates it.
Vehicle: Ford F-150
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
SHELVIN T. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent work"
Boswell's has repaired and maintenance work on my 08 car for the past 3 years, great job every time.
Vehicle: Mitsubishi Galant
Service Date: 11/06/2017
Review Created: 11/06/2017 10:43 PM
Charity A. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service yet again!"
I hit something in the road and messed up my wheels, hubs and all that good stuff. They had it fixed in a day for an extremely reasonable price. Now my baby is purring like a kitten again. Look out small children I am back on all four wheels again!
Vehicle: Kia Forte
Service Date: 11/01/2017
Review Created: 11/04/2017 03:31 PM
SHELLY S. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, fast repairs and resonable prices"
I brought my new to me 2006 Ford Explorer because it was overheating. Dropped it off the night before, by 12:00 noon the next day I received a phone call with the diagnosis of the problem and it was fixed by the end of the same day. This is the second time I have used Boswell's and I am complete happy with both experiences. Great place to take your vehicle repair needs.
Vehicle: Ford Explorer
Service Date: 10/30/2017
Review Created: 11/01/2017 11:53 AM
David M. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff at this business were friendly, kind and honest.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/11/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The whole staff"
They work fast and are great .
Vehicle: Ford Explorer
Service Date: 10/23/2017
Review Created: 10/29/2017 03:15 AM
PAT T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and checkup"
Good service and recommendations for future.
Vehicle: Honda Accord
Service Date: 10/17/2017
Review Created: 10/18/2017 05:25 AM
IRSTON H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job, Boswells!"
I am quite pleased with the work done on my vehicle!
Vehicle: Jeep Liberty
Service Date: 09/25/2017
Review Created: 10/16/2017 04:57 PM
OTIS T. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding and Top Notch!"
Basically, the title & the 5 stars speaks for this entire review, but let me break it down. First of all, the lobby was nice and clean upon my arrival. And trust me, this is definitely significant to some of us due to the fact that I have been in some raunchy places, in which the customer service matched the look. And that brings me to my next point. The customer service was just as I stated, Top Notch. My man, Tom came out to greet me with the friendliest conversation and intro. Highly appreciated! Needless to say that he was very knowledgeable; therefore giving me a detailed explanation that was pertinent to the issue I was having with my vehicle. And the best part about the explanation is the fact that he left nothing out (via the inspection, the work that was need, the price). Again, I've given another segue to my next point. The price was not through the roof at all. It was extremely reasonable; hence the reason for my total satisfaction. Ok, one more thing... and I hope I'm not getting them in trouble by raising people's expectation, but I also received a ride home in the company vehicle while they worked on mine. I don't live far from the shop; so if you live a significant distance away, you may not want to get any idea (Uber is your best friend). I would highly recommend Boswells Auto Service, Inc. to anyway who likes quality service at a decent price, with a smile.
Vehicle: Dodge Charger
Service Date: 10/13/2017
Review Created: 10/14/2017 04:55 AM
DWAYNE D. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Care."
I enjoy the fact that they know me and my vehicle. They really care.
Vehicle: Chrysler 200
Service Date: 10/06/2017
Review Created: 10/07/2017 11:40 PM
MELVIN B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Very professional service.
Vehicle: BMW X5
Service Date: 10/02/2017
Review Created: 10/04/2017 01:51 PM
Mike A. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependability Honesty "
Always great customer service and quality work
Vehicle: Cadillac DTS
Service Date: 09/27/2017
Review Created: 09/29/2017 12:25 AM
Simone W. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Simone said they worked her in right away and did a good job.
Vehicle: Volkswagen CC
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 167 in total