Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

590 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Bowie, MD
Toyota Camry
Verified Customer
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02/13/2019
Carl takes good care of our cars and us
They are always reliable to check everything on the car to plan for future maintenance.

MN
Michael N.
Curtis Bay, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Michael said they took care of him in a timely manner. They got him in and out. He is always satisfied with him.
This review was collected via phone interview by Customer Research Inc.

KW
Kenneth W.
Upper Marlboro, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Kenneth said he has no issues with the service.
This review was collected via phone interview by Customer Research Inc.

KS
Kate S.
Bowie, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Kate said that the place had very helpful staff.
This review was collected via phone interview by Customer Research Inc.

JO
Jordan O.
Bowie, MD
Nissan Armada
Verified Customer
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02/01/2019 Category: Service
Jordan said the experience was good. He arrived earlier than the scheduled time. The technicians took him back at the scheduled time, they got the work done and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BN
Bill N.
Bowie, MD
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great Service
Always a pleasure working with Carl & his team.

HR
Howdy R.
Bowie, MD
Cadillac DTS
Verified Customer
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01/29/2019
Outstanding Service
Once again I had an excellent experience! Carl is an honest and straight service manager and the technicians do great work.
Cannot ask for more!

MN
Mark N.
Bowie, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
The same consistent, trustworthy service as always.
It seems like the only things that work any more in America is LL Bean and Shell station in the middle of Bowie.

CS
Chris S.
Bowie, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Great service
Excellent customer service and very knowledgeable mechanic. Carl is awesome, he looks out for the customers well being and is very honest on the vehicle needs. It’s very hard to find a trustworthy and honest mechanic. We are customers for life.

Verified Customer
Upper Marlboro, MD
Honda Accord Coupe
Verified Customer
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01/18/2019
Easy to Schedule - Excellent Service
I needed to get a MD State Inspection performed on my car. This was the second time taking a vehicle hear for inspection. The process for scheduling was easy. The staff was friendly and pleasant to deal with. They were on time and price was reasonable. I would recommend using this location and would definitely use them again.

Verified Customer
Bowie, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Carl takes good care of our cars and us
Carl and his crew went overboard to help us and get our car back when promised even after some new issues popped up.
We can always count on Bowie Shell

EM
Eric M.
Bowie, MD
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Eric said the work is fine he and he appreciates the service.
This review was collected via phone interview by Customer Research Inc.

CS
Cassandra S.
Dunkirk, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Spoke with Joe. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Greenbelt, MD
Kia Soul
Verified Customer
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01/13/2019
Highly Recommend!
This was the first time I’ve had my car serviced at Bowie Shell. I got a gift certificate for an oil change from a charity auction. Not only did they do a great job, they generously helped out a children’s charity. Thanks Carl for taking good care of us. We will be back!

SH
Sarah H.
Bowie, MD
Jeep Cherokee
Verified Customer
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01/13/2019
The usual great service, as expected,
I've been going to Bowie Shell for service for many years with three different cars - for routine maintenance and those unpleasant surprises (bad alternator, timing belt replacemeant, new tires to name a few.) I feel that the service is first rate and the prices very fair. Carl has never tried to sell something I didn't need or talked down to me when explaining the car problems (if you're a female taking your car for service, you've probably had that experience) the work is done on time and I have always been happy with the results. I'll keep going to Bowie Shell.

CM
Craig M.
Bowie, MD
Chrysler 300
Verified Customer
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01/11/2019
Service
Great service as always!

SD
Susan D.
Bowie, MD
Toyota Camry
Verified Customer
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01/08/2019
Great service as always
Carl is the best and service was quick and great a always

LR
Louis R.
Bowie, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Louis said the employees took his vehicle in without an appointment. They took care of his vehicle very quickly. They completed the work at a great price. He was very happy with his service.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Bowie, MD
Nissan Pathfinder
Verified Customer
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12/30/2018
2005 NISSAN
Straight up honest management, I have taken my cars to this business for the last couple of years and honestly Karl has been always polite and courteous, and when they give you a date when your car is going to be ready, sometimes their techs work even on saturdays in order to finish the job, well done

DB
Deborah B.
Bowie, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Deborah said the staff was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 590 in total