Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

506 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 4 days ago

Reviews


JW
Joanne W.
Upper Marlboro, MD
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Joanne said she appreciated the employee's good customer service. They were speedy, friendly, and had good prices.
This review was collected via phone interview by Customer Research Inc.

TS
Tiffany S.
Capitol Heights, MD
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Tiffany said Paul provided personable customer service.
This review was collected via phone interview by Customer Research Inc.

MB
Maria B.
Bowie, MD
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Maria said she was very happy with the service. The employees were professional and she got what she asked for.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Ironsides, MD
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Brian said his experience with the business was great. Carl was excellent, he was very informative and patient. He took his time with the service and gave him a great price for the work that was done.
This review was collected via phone interview by Customer Research Inc.

CL
Calvin L.
Bowie, MD
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Service
The service at Bowie Shell is always excellent. When you take your auto there for repairs, you can be assured that they will be done promptly and efficiently.

AS
Addie S.
Greenbelt, MD
Mercury Tracer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
They care about their customer's and the needs of the mechanical trouble they are having.....
Thank you for your continued caring of the person and their needs when you come to your station....You always take the time to listen and to try and care for that concern...

Again, thank you for always caring.......

CP
Colin P.
Bowie, MD
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Colin said the staff did a good job, their prices were reasonable, and they were professionals.
This review was collected via phone interview by Customer Research Inc.

AW
Anela W.
Waldorf, MD
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Anela said the staff was very informative . They provided and documented information that did not relate to the actual service. The service provided was great.
This review was collected via phone interview by Customer Research Inc.

SW
Shekita W.
Bowie, MD
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Shekita said the service was pretty good. She had to call them for updates. It was close to 3 pm and she had not heard anything.
This review was collected via phone interview by Customer Research Inc.

JG
Jacqueline G.
Bowie, MD
Mercedes-Benz C250
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jacqueline said she was pleased with the business' service.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Bowie, MD
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Spoke with BJ. She said they have always gotten superb work from the staff, they go out of their to help them, and staff member, Carl, is an excellent representative for customer service.
This review was collected via phone interview by Customer Research Inc.

DK
Denise K.
Bowie, MD
Toyota Highlander
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018 Category: Service
Denise said the facility did not call her to let her know the price. She said if she had known, she could have had the same work done 3 times cheaper elsewhere. She said she will not be coming back there. She said they could not find her vehicle and Carl is rude.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Bowie, MD
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Joseph said the staff at the facility did their job. They made it quick and easy.
This review was collected via phone interview by Customer Research Inc.

JM
Jacob M.
Bowie, MD
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Jacob said the employees were amicable. They were nice.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Bowie, MD
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Auto Service
I have never experienced a bad visit when I had two of my vehicles service. Service staff are always polite, patient and have never made me feel like THEY were doing ME a favor by using their shop. There are still businesses in the Bowie area that suffer from the past Bowie experience of having captive shoppers.Shell at Bowie Marketplace always exceeds my expectations!!

The gas prices may be higher than other gas stations in the area, but it's worth every penny just for the convenience and trustworthiness of the staff. Thank you Carl!!

KB
Kathaleen B.
Upper Marlboro, MD
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kathaleen said the inspection didn't take long and the technician explained what was wrong with her vehicle. She will return for service.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Bowie, MD
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Great
Always a great experience.

ES
Eldy S.
Glenn Dale, MD
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Eldy said his experience was good and he got good customer service.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Bowie, MD
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great job
As a new resident in Bowie, I had to find a station for routine service and repairs....so far, have been completely satisfies with Bowie Shell.

WL
Wayne L.
Bowie, MD
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Family style service
My family has been using them for years. Very customer focused family style service.

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