Bowser Hyundai of Chippewa


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1164 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.3333327/5Overall Rating 4.3333327/5Overall Rating 4.3333327/5Overall Rating 4.3333327/5rating 4.3333327
Original
Overall Rating 2.15152/5Overall Rating 2.15152/5rating 2.15152rating 2.15152rating 2.15152
97% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Judy S. on 02/22/2018
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"people are very pleasant"
the service department personnel are great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:02 PM
Karen K. on 02/22/2018
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"Making sure your happy"
Very happy with service and friendly people working there.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 12:02 PM
Richard S. on 02/22/2018
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"serivce"
your serivce dept. was great. your serivce man. was the best. very helpful and caring. thanks for the great work
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:04 AM
Patrica R. on 02/21/2018
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"Close to work and home"
Very personable and they listen when I am trying to explain something. Friendly and helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:36 PM
Verified Customer on 02/21/2018
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"Pamela Fitzgerald"
Friendly and honest service .
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 07:23 AM
Verified Customer on 02/18/2018
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"T"
.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:48 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/19/2018

Thank you for the great survey.  See you next time. 

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Christopher K. on 02/17/2018
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"Quick & on time "
Service is always good. Everyone is nice.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:55 AM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/19/2018

Thank you for the great feedback.  

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
William M. on 02/16/2018
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"Great service. "
The service is great, on time!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:57 AM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/16/2018

Thank you for the great review.  See you next visit.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Verified Customer on 02/15/2018
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"Highly recommend Bowser Hyundai in Chippewa"
I highly recommend Bowser Hyundai in Chippewa, PA. They keep appointments and do the work requested promptly and efficiently. And keep you up to date on what's happening during the process. But I also appreciate the willingness to answer my questions since I always seem to have at least one when I go there.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 02:04 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/16/2018

Thank you for the great review.  We are always here to answer any questions that you may have.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Elizabeth B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service,with friendly caring people!"
WE love Bowser , all good experiences with our recent car purchase. WE are sending all our family and friends here for sure
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 12:44 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/15/2018

Thank you for the great feedback and the kind words. See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
John Y. on 02/14/2018
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"John Yenges"
Very clean , service staff are very professional.very friendly and knowledgeable.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/14/2018 07:56 AM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/15/2018

Thank you for the great feedback.  We appreciate the 5 star survey

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
James B. on 02/13/2018
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"Service"
Brian and his staff do whatever it takes to make sure you problem is solved and completely satisfied when you leave. I have dealt with many auto sales repair services and I would rate Bowser as one of the best.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 03:33 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/14/2018

Thank you for the wonderful survey.  We are always here to help.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"These people know what service means"
Go in for a state inspection and they offer to rotate my tires, which needed done. Get the bill and no charge, totally unexpected but much appreciated.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:55 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/14/2018

Thank you for the great survey.  As much as you appreciate that, we appreciate you and your loyalty.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Gary A. on 02/09/2018
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"great in the car department but"
Your waiting room is always cold and I mean in the summer and winter. People need to wear coats to keep warm. Your help even said it is a problem, you really need to fix that
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/09/2018 06:42 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/12/2018

Thank you for the great feedback.  I am working on a fix for the waiting room temperature.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Connie T. on 02/09/2018
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"Very good"
Your people were very nice to me they answered my questions very professional
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/09/2018 05:45 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/12/2018

Thank you for the great feedback.  We are always here to answer questions

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Ruthanne B. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly. Helpful e"
Always helpful and completes work quickly and efficiently
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 04:47 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/12/2018

Thank you for the great survey.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Robert C. ReScore Review on 02/14/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great follow up"
The gang at Bowser came through for me. Thank you Brian !
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/09/2018 03:06 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Slow"
To slow
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/09/2018 03:06 AM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/09/2018

I will contact you about this visit.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/15/2018

Your welcome.  I'm glad I could make things right for you.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Joann O. on 02/08/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reimbursement application "
I went in to apply for mileage reimbursement. They appeared to be training the person for his first submission. The problem I have is that I still haven't received an E-Mail from Hyundai to complete the reimbursement. I gave it a week, which is the longer then normal. I'll be calling Bowser today to check on what was omitted and hopefully it can be rectified.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/08/2018 11:16 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/09/2018

Thank you for the feedback.  I will have someone contact you about your concerns

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Verified Customer on 02/07/2018
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"Extra Special "
Barb handled everything for me and I couldn’t be happier.I came from Moon Twp I could of gone to my local dealership but I wanted to be there because I knew things would be handled right
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/07/2018 01:18 PM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/09/2018

We are glad that your repair was handled to your expectations.  See you next time.

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
Verified Customer on 02/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied"
My sonatas engine finally blew up after the recall last year. The service staff was excellent with accommodating my needs with getting my car to the dealership and only took a few days to get my car back. Great service team as always
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/07/2018 07:53 AM
JAMES B B., Service Manager at Bowser Hyundai of Chippewa responded on 02/09/2018

Thank you for the great feedback.  

Brian Brooks
Service Manager
Bowser Hyundai of Chippewa
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